Administrative Assistant, Housing

6 months ago

North Vancouver, Canada Tsleil-Waututh Nation Full time

**JOB SUMMARY**:
Reporting to the Housing & Facilities Manager, the Administrative Assistant will provide support for the housing and maintenance divisions of the Public Works Department. Support will include clerical duties such as, but not limited to filing, printing and faxing, data entry, maintaining records, managing mail and answering phones. All work is related to the maintenance and repair/maintenance of records of TWN facilities including housing and grounds.

**DUTIES AND RESPONSIBILITIES**:

- Learn departmental rules, tenancy agreements, regulations and procedures.
- Demonstrate initiative to learn about maintenance issues in a home and how to address issues.
- Respond to inquiries from residents and the general public and make referrals as appropriate.
- Record maintenance requests from residents and keep the Housing & Facilities Manager updated.
- Provide timely information and records in support of TWN housing activities
- Maintaining accurate and well-organized records
- Participate and take responsibility for special projects as assigned.
- Assist in scheduling of inspections (move-in/out, annual, etc.).
- Assist in all areas of Public Works Department, and perform other related duties as required.
- Provide backup if manager is out of office

**QUALIFICATIONS**:

- Completion of Grade 12.
- Primary residence is on a First Nation Reserve or in an Inuit Community.
- Willing to participate in job-related workshops, courses or training to further skills, knowledge and competencies as required.
- Must adhere to Tsleil-Waututh Nation policies (i.e. Confidentiality, Code of Conduct, Conflict of Interest).
- Must successfully pass a Criminal Records Check.

**KNOWLEDGE, SKILLS, & ABILITIES**:

- Excellent communication skills and demonstrated flexibility, openness and cooperativeness.
- Ability to work independently and as part of a team.
- Be respectful and demonstrate great work ethic
- Ability to organize and prioritize time and workload in order to accomplish tasks and meet deadlines.
- Ability to follow verbal and written instructions.
- Attention to detail with strong organizational skills.
- Knowledge of Tsleil-Waututh Nation territory an asset.
- Working knowledge of MS Office programs

**WORKING CONDITIONS**:

- Must be reliable, flexible and willing to work indoors or outdoors as required.
- Ability to lift up to 25 pounds.
- Dynamic environment with frequent interruptions.
- Respond quickly to reassignment of priorities.
- Remain calm, professional, objective and constructive, even when faced with hostility.
- Occasional meetings outside normal office hours.

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