Sales Support Representative

6 months ago


Toronto, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit
- What You'll be doing
- You’ll join CIBC’s Lending Solutions Contact Centre team. You will provide excellent client experience and sales support to our CIBC internal partners by responding to inquiries about our products, services, programs and technology. As a Sales Support Representative, you’ll be responsible for adhering to compliance by referring to established procedures, standards and policies for guidance to internal partners and/or solicitors. As part of the Sales Support team, you’ll also provide analysis and investigation with reference to existing procedures and policies.- At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview._ Ability to work independently in a private and quiet workspace (ie. in a room or office with a door that closes)-
- Wired Internet connection capable of continuously supporting excellent call quality and high-speed response rate (internet connection can be connected to modem through hard cable (not wireless) with a minimum download speed of 15 mbps and upload speed of 10 mbps)-
- Satellite internet providers are prohibited and cannot be used due to the impact on call quality and the stability of service.How You’ll Succeed- Operational Support Assist the Mortgage Solutions lenders with the administration of a mortgage including: HPP mortgage/conventional, On-going File Maintenance, Understanding the approval conditions of file, Review/Resolve/escalate flow backs received regarding lender’s file, REBO - After funding procedures, Order cheques and debit cards, send Discharge or Limit reduction request, Review payout statement if there is discrepancy- Attention to detail - You will have the ability to process moderate-high volumes especially of detailed information with high levels of accuracy under pressure in a challenging and changing environment.- Collecting Information - Collect information from CIBC colleagues, summarize and verify the facts, and instruct business partners. Maintain a log of customer service activities and update records accordingly- Communication - Provide detailed, factual and technical information to business partners including e-Mortgage Representatives, solicitors and our contact center agents. Identify and recommend improvements to the job's operating efficiency and advise management of opportunities to enhance existing processes.- Team Excellence - Excellent Team player who is always willing to help others and contribute towards building a culture of simplifying processes and being client focused. Taking ownership of work to ensure that it is completed to enable a successful outcome.- Subject Matter Expert - Identify and recommend improvements to the job's operating efficiency and advise management of opportunities to enhance existing processes. Collect information from CIBC colleagues, summarize and verify the facts, and instruct business partners.

Who You Are- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.- You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.- You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.- You can demonstrate experience in Microsoft Office, CRM, ADOBE PRO, COINS/CLASS Mortgage products and services including related processes and procedures.- You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions tha



  • Toronto, Canada Kognitive Sales Solutions Full time

    North York, ON (ON-site position). Kognitive Sales Solutions, in partnership with Canadian Tire, is seeking outgoing and sales-driven individuals to join our team as Gas Station Event Field Sales Representatives. In this role, working in pairs, you'll have the exciting opportunity to engage with consumers directly while representing one of Canada's most...


  • Toronto, Canada Equipment Sales & Service Limited Full time

    Company Overview: Selix Equipment - A division of Equipment Sales & Service Limited, is a leading provider of innovative solutions in the field of deep foundation technologies. Specializing in Soilmec, TEI, Geax and INTRIC products, we offer cutting-edge equipment and services to construction and infrastructure projects across Canada. Our commitment to...


  • Toronto, Ontario, Canada Just Sales Jobs Full time

    Compelling Opportunity in Industrial Metals SalesWe are seeking an accomplished Territory Sales Representative to join our dynamic team. This role offers a lucrative compensation package, with an estimated annual salary ranging from $80,000 to $90,000, plus commissions and benefits.Company Overview: Our client is a full-line steel service center...

  • Sales Representative

    6 months ago


    Toronto, Canada Leggat Chevrolet Buick GMC: Toronto Full time

    **Leggat Chevrolet Buicl GMC: Toronto** is seeking a **Sales Representative** to join our team! As a **Sales Representative**, you believe and excel in immediate customer responsiveness and communication following the Leggat Digital Customer-Driven Standards and the Sales Policy Process. **About Us** Leggat Auto Group represents 12 dealerships across...

  • Sales Representative

    6 months ago


    Toronto, Canada Leggat Chevrolet Buick GMC: Toronto Full time

    **Leggat Chevrolet Buicl GMC: Toronto** is seeking a **Sales Representative** to join our team! As a **Sales Representative**, you believe and excel in immediate customer responsiveness and communication following the Leggat Digital Customer-Driven Standards and the Sales Policy Process. **About Us** Leggat Auto Group represents 12 dealerships across...


  • Toronto, Canada Kognitive Sales Solutions Full time

    Kognitive Sales Solutions is seeking highly motivated sales-oriented individuals who can create excitement and connections with consumers in-store. As a Financial Sales Representative, you will be educating and offering Financial Products on behalf of one of the iconic Canadian brands. Here at Kognitive Sales Solutions, you have the ability to write your own...

  • Sales Ambassador

    1 month ago


    Toronto, Ontario, Canada Kognitive Sales Solutions Full time

    About the Role: We are seeking a highly motivated and sales-driven individual to join our team as a Field Sales Representative.Key Responsibilities:Elevate customer awareness about the benefits of our partner Canadian Tire Triangle Mastercard and other financial products at gas station locations within your assigned territory.Drive sales, advocacy, and brand...


  • Toronto, Canada 247Security Inc. Full time

    IMMEDIATE OPENING FOR AN INSIDE SALES REPRESENTATIVES (ISR) **LOCATION**: Greater Toronto Area. Work from home or work from our corporate office in Toronto. **Position Summary** **Key Areas of Responsibility** **Customer/Prospect Management and Retention** - Receive and process sales orders - Maintain records of all activities and opportunities in the...


  • Toronto, Ontario, Canada Just Sales Jobs Full time $100,000

    About the RoleWe are seeking a skilled Industrial Sales Professional to join our team in the Toronto region. As an Outside Sales Representative, you will be responsible for selling industrial metals and steel products to clients within the territory of East of Toronto to Kingston.Company OverviewOur client is a full-line steel service centre headquartered in...

  • Sales Representative

    6 months ago


    Toronto, Canada Leggat Chevrolet Buick GMC: Toronto Full time

    **Leggat Chevrolet Buicl GMC: Toronto** is seeking a **Sales Representative** to join our team! As a **Sales Representative**, you believe and excel in immediate customer responsiveness and communication following the Leggat Digital Customer-Driven Standards and the Sales Policy Process. **About Us** Established in 1922, Leggat Auto Group is a...


  • Toronto, Canada National Brands Food Sales and Marketing Inc. Full time

    National Brands Food Sales & Marketing Inc. is a brokerage company with 25 years in the grocery industry. The role of Territory Sales Representative is extremely dynamic and offers a great opportunity to enter the food sales/grocery industry, or a flexible position for someone looking for a 2nd career. You will cover several product lines at various grocery...


  • Toronto, Canada Abstract Management Group Full time

    Abstract Management Group delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Support Representative role to help us achieve our lofty goals. The...


  • Toronto, Canada Abstract Management Group Full time

    Abstract Management Group delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Support Representative role to help us achieve our lofty goals. The...


  • Toronto, Canada Abstract Management Group Full time

    Abstract Management Group delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Support Representative role to help us achieve our lofty goals. The...

  • Sales Representative

    4 months ago


    Toronto, Canada Surge Solutions Full time

    **About Us**: At Surge Solutions, our team members are our most valuable asset. We believe that investing in our people pays off, which is why we support and develop each individual. If you’re ready to invest your time and talent with us, we’re here to help you reach your full potential. **The Opportunity**: We are quickly expanding and are looking for...

  • Sales Representative

    3 months ago


    Toronto, Canada Surge Solutions Full time

    **About Us**: At Surge Solutions, our team members are our most valuable asset. We believe that investing in our people pays off, which is why we support and develop each individual. If you’re ready to invest your time and talent with us, we’re here to help you reach your full potential. **The Opportunity**: We are quickly expanding and are looking for...


  • Toronto, Canada True Sky Full time

    True Sky Inc. develops, sells, implements, and supports enterprise-level Corporate Performance Management (CPM) software. We’re looking for an **Inside** **Sales Representative **who will be responsible for working with prospective clients through the sales process. To be a successful **Inside** **Sales Representative**, you should be an excellent...

  • Sales Representative

    6 months ago


    Toronto, Canada Morris Marketing Group Inc. Full time

    **Company and Role** Morris Marketing is looking for a talented Sales Representative who loves to help people, loves to sell and represent a fantastic product, and loves to play a key role in driving the growth and success of a dynamic software & marketing services company. Morris Marketing’s Client Referrals System is a real estate marketing automation...

  • Sales Representative

    2 months ago


    Toronto, Canada Perfect Optical Corp. Full time

    **Position**: Sales Representative **Location**: GTA, Ontario **Type**: Full-Time Join **Perfect Optical**, a premier provider of high-quality eyewear products in Canada. As a Sales Representative, you’ll drive growth by fostering relationships with optical retailers and ensuring seamless distribution of our premium collections. This role involves: -...


  • Toronto, Canada ECA Canada Full time

    With seven (7) Branch locations and three remote Sales Offices across the Eastern United States and all of Canada, Equipment Corporation of America/ ECA Canada Company (ECA) is always looking for hard working, dedicated people. As a 105-year-old family-owned business, ECA seeks individuals looking for a company with big opportunities and a family business...