Product Support Sales Representative

5 months ago

Toronto, Canada ECA Canada Full time

With seven (7) Branch locations and three remote Sales Offices across the Eastern United States and all of Canada, Equipment Corporation of America/ ECA Canada Company (ECA) is always looking for hard working, dedicated people. As a 105-year-old family-owned business, ECA seeks individuals looking for a company with big opportunities and a family business culture. In addition to a great working environment, ECA offers best in industry training and development opportunities. If you are committed to learning, ECA will help you realize your full potential.

As a distributor for BAUER foundation equipment and several other major foundation equipment manufacturers, ECA offers our employees the opportunity to learn and work with the industries finest equipment. As a an ECA employee, you will represent the industry’s premier drilling and pile driving equipment. ECA has the people and facilities to offer our employees world class training, education and development.

**Job Title**:Product Support Sales Representative (PSSR)

**Department**:Sales

**Reports To**:Branch Manager
- Sell Parts and Service
- Secures orders, conducts surveys of assigned territory, study product population; plans sales calls, point out the benefit of the equipment, OEM repair kits, parts and accessories. Emphasize the advantages of dealing with our company.
- Travels through assigned territory to call on regular and prospective customers. Plan sales calls to job sites and equipment yards, so as to utilize as much time as possible in contact with customer and prospects.
- Recommends specific repair kits, parts and accessories best suited for customer's use. Help customers solve problems, provide technical assistance as needed, keep customer up to date on new developments.
- Evaluate customer equipment, major components, sectional casing, tools and buckets.
- Work with Branch Sales and Service departments to promote Service Specials.
- Perform basic inspections of BG, RTG and KLEMM rigs. Communicate recommended repairs with customers and local branch service departments.
- Inspect and diagnose Kelly Bar repairs, and coordinate estimates and repairs with local branch service departments.
- Keep informed on new opportunities; establish and maintain personal relationships with customers; assist at trade shows, exhibits, demonstrations and meetings.
- Keep familiar with new products developed by suppliers and by competition, keep company informed of changes, which can affect performance. Develop business plans/action plans for assigned territories.
- Maintain system for keeping literature, brochures, price sheets, etc., neat and up to date and properly distributed.
- Maintain inventory of parts van, including tracking which parts are best to stock, and ordering parts to replenish stock that’s needed.
- Maintain records of calls, make sales call reports, follow up on all leads, contract lettings and inquiries.
- Control travel, telephone and entertainment expenses. Submit expense reports by the 10th of each month.
- Maintain required communications; advise supervisor of all changes in territory which can affect company success; cooperate with other company personnel through proper chain of command.
- Maintain a high degree of professionalism through study and attendance at meetings, association activities where improvement programs are offered.
- See that equipment parts and accessories are correctly delivered and meets all of the conditions of the sale; take action to have prompt service rendered in case of any deficiencies.
- Attend mandatory sales meetings and company training programs.

Pay: From $100,000.00 per year

**Benefits**:

- Automobile allowance
- Casual dress
- Company car
- Company events
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Profit sharing
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Experience**:

- Sales: 5 years (required)

Licence/Certification:

- Driver's License (required)

Work Location: On the road

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