Sales Account Manager

3 months ago


Edmonton International Airport, Canada BBE Expediting Ltd Full time

BBE has been shipping products, equipment, and supplies since 1977. We offer supply chain services tailored to meet the diverse needs of our clients. Whether by air, land, ice, or sea, we have the expertise to navigate the complexities of global supply chains. We are great people using great technology, working in the supply chain business because we absolutely love it. We are supportive people who operate with uncompromised values and behaviors. This role is guided by our Vision, Mission, and Core Values: Integrity, we do things right. Safety, we prioritize safety above all else. Adaptability, we make the industry better. Team, because together is stronger. Service in all that we do.

BBE’s **Account Manager, Logistics and Freight Forwarding** is an important face of BBE and valued member of our front-line sales management TEAM. You are a passionate sales leader and brand promoter who is excited to grow your network of clients and diversify your experience during the exciting evolution of supply chain management. Your winning attitude will be focused on the expansion and retention of BBE’s international client base, promoting BBE’s unique capabilities, building close connections and relationships with procurement industry leaders and facilitators to offer unique and intuitive client-focused solutions.

BBE is well-positioned to support your individual sales growth through our ‘last-mile delivery’ solutions, E-commerce platforms and a powerful network of partners who are also well-positioned to react to challenges faced with air, land, ice and sea deliveries. BBE’s sales TEAM collectively supports each other's success and we work in alignment to ensure our customers and partners enjoy positive experiences and feel supported, from initial sales contact through to the delivery of our services.

You will represent the BBE brand, our business, and our people. BBE’s commercial and customer-driven solutions are diverse and have resulted in healthy business growth. You should enjoy working with customers to support their needs and establish relationships that last. You work harmoniously on the Business Development team to ensure that messages are aligned with marketing for a unified BBE. BBE’s commercial and customer-driven solutions are diverse and have resulted in healthy business growth. You enjoy working with customers to support their needs and establish relationships that last. You work harmoniously on the Business Development team to ensure that messages are aligned with marketing for a unified BBE.

You work to ensure BBE’s core values are evident in all that you do. You think like an expediter and ensure the account teams do the same. You act, you communicate, and you get it done. You think like a whole team. You think about who needs to be involved and you communicate considerately and ensure your team does the same.

**Responsibilities**
- Conduct sales activities according to BBE’s sales plan to include Keep, Attain, Recapture and Expand account management.
- Manage a mixed sales funnel of short-term, mid-term, and long-term prospects that align with BBE's ideal client:

- High volume or high value requirements.
- Complex needs.
- Expandable to multiple lines of business.
- Gain access to customers through client referrals or by association.
- Recording and tracking activities in BBE's CRM.
- Provide Operations with clear and concise information related to client needs when quotes are required.
- Develop and expand opportunities through discovery of client challenges due to current provider or market (industry, regulatory, geographic) gaps that BBE can address.
- Support of team development of opportunities and professional growth, mentoring, and coaching.
- Contribute to and participate in negotiations with customers including contract development, contract renewal and rate or service fee development and implementation.
- Lead account management and commercial terms with assigned clients and support other team members with account management as required.
- Quarterly or periodic business reviews.
- New project kick off.
- Contract renewal implementations.
- Marketing BBE new features or lines of business, as and when they launch.
- Contribute to BBE's sales planning and marketing plans.
- Development of strategies and tactics in pursuit of new market spaces.
- Measurement of inputs and outcomes.
- Improvement of strategy, activity to continuously improve success rates.
- Nurture and strengthening relationships with clients and stakeholders.
- Participate in individual performance management and personal growth opportunities' on a scheduled bases.

**Characteristics**
- Is passionate about sales and business development.
- Excellent communicator.
- Lifelong learner.
- Enjoys the supply chain.

**Qualifications**
- Bachelor of Commerce, MBA, or equivalent post-secondary degree.
- Minimum of 10 years of sales experience.
- Structured sales training.
- Excellent communication skills
- A


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