Technical Service Representative

1 week ago

Edmonton, Canada ChampionX Full time

What’s in it For You:

- The ability to make an impact and shape your career with a company that is passionate about growth
- The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best
- Thrive in a company that values sustainability, drives a safety-focused culture, and empowers its employees through continuous improvement
- Comprehensive benefits package that includes extended health benefits, a company matched retirement program and more

What You Will Do:

- Using technical knowledge of products and services, sells company products and services by developing new prospects and accounts.
- Develops schematics and high-level plans implementing company products and services to address customer needs; provides technical information and explanations of products and services to customers and prospects to support the selling process.
- Achieves sales targets and ensures customer satisfaction; researches and provides forecasting for sales activities in the assigned sales territory or account.
- Develops strong customer relationships.
- Conducts negotiations according to company guidelines.
- Identifies, researches, and contacts prospective customers and builds positive relationships that will generate future sales and repeat business.
- Responds to customer concerns about the company and its products.
- Knows and enforces compliance with all safety policies and procedures.
- Drives and contributes to the department continuous improvement culture.
- Provides leadership and mentoring to less experienced sales representatives.
- Effectively uses sales tools and processes to promote an efficient and effective sales process.
- Coordinates and conducts the Failure Analysis Process.
- Maintains confidentiality of all matters.
- Other duties as required.

Position Details:

- Permanent
- Full-time

Minimum Qualifications:

- Associate or technical degree in Engineering, Science, or equivalent education and/or experience would be considered an asset
- Four or more years of relevant experience
- Experience in the oil and gas industry required
- Strong oral and written communication skills, including strong presentation skills.
- Strong math and analytical skills.
- Good negotiation skills.
- Good organizational and time management skills.
- Good computer skills, including Microsoft Office suite.
- Ability to use a customer relationship management system
- Valid drivers license required with a satisfactory driving history
- Must be available for travel to client sites/locations

Preferred Qualifications:

- Working knowledge of Artificial Lift systems preferred

Pre-employment Requirements:

- Drug and alcohol test
- Criminal background check

About ChampionX

ChampionX is a global leader in providing chemistry programs and services, drilling technology, artificial lift solutions, and automation technologies for the upstream and midstream oil and gas industry. Our world-class safety culture fuels our purpose to improve lives through our commitment to deliver sustainable operations.

Our Commitment to Diversity and Inclusion

At ChampionX, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best. We are committed to fair and equal treatment of employees and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.

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