Facility Operations Support, Olympic Oval

7 months ago

Calgary, Canada The University of Calgary Full time

**Position Overview**

The **Olympic Oval** in the **Faculty of Kinesiology **is currently seeking a Full-time Regular **Facility Operations Support**.

The Facility Operation Support reports to the Olympic Oval's Maintenance Supervisor. The work requires a high level of physical demand in maintaining the facilities. This position requires the ability to think and react quickly in emergency situations, and at times can be a highly stressful position. During peak competition season (October-March), volume of work increases substantially. Emphasis is placed on building mechanical operation, maintaining and operating mechanical systems. The position requires independent decision making that can have a significant impact on the facility, ensuring that events and programs operate co-operatively and efficiently.

This is a regular full time (37.5 hours per week) shift work AUPE position with a variable work schedule, including evening and weekend hours, and possible overtime.

**Position Description**

**Summary of Key Responsibilities** (job functions include but are not limited to):
Equipment and Ice Maintenance:

- Ensures that ice surfaces are maintained in world-class condition, paying particular attention to quality and thickness, as outlined in standards
- Ensure log books for the equipment are up-to-date and all staff are made aware of any mechanical issues and if there are any out of service
- Expected to be in attendance for ice making, maintenance, and ice related events throughout the season.
- Responsible for maintaining an effective feedback system to continuously monitor the ice conditions for different user groups.
- Organize and maintain a set of tools for use on mechanical systems, the tool chest and work shop cage
- Responsible for Artificial ice plant PMs and log sheets.
- Communicates with the Operations team and other Oval staff any requirements needing to be followed to maintain the high quality product expected
- Responsible for the safe and proper use of all equipment and tools, including, but not limited to ice resurfacers, forklifts, edgers

Communication/Relationships
- Pleasantly and respectfully interacts with co-workers, clients, supervisors, coaches and athletes.
- Provides input to the operations team regarding changes to promote continuity throughout the team.
- Seeks and receives feedback from high performance athletes and coaches continually to stay current to existing and future conditions and needs
- Attends all relevant meetings as outlined by the supervisor.

Supervisory/Safety
- Responsible to administer first aid as necessary and to carry out emergency procedures, according to policies set out by Risk Management, to ensure safety for all users.
- Responsible for training part time staff on safe care of equipment
- Ensures that all duties assigned are carried out in a timely manner, according to set schedules and task timelines.
- Responsible for opening of the facility according to building hours, interacting with users to facilitate smooth operation.
- Keeps supervisor informed of any deficiencies, issues, changing equipment / building conditions, and other information to maintain a safe and user-friendly building.
- Keeps current with respect to changing safety practices and requirements in ice and building operation as legislated.
- Works in a mentorship role with part time employees, to provide help and ongoing instruction on all protocols and procedures, thus promoting a positive team environment.

Personal
- Ensures regular work attendance and punctuality for start and finish of shifts.
- Personal appearance and grooming must reflect the World Class environment of the Olympic Oval
- Takes responsibility for own learning and continued professional growth. Establishes goals and objectives.

Occupational Health & Safety
- Understands and complies with the requirements of the University's Occupational Health and Safety Policy
- Has knowledge of and understands the expectations of the University's Occupational Health and Safety Management System (OHSMS) and applicable Faculty/Departmental/Unit specific health and safety policies and procedures
- Ensures that all work conducted is in accordance with the Alberta Occupational Health and Safety Act, Regulation and Code and other health and safety legislation as applicable

**Qualifications / Requirements**:

- Recreation Facility Management degree, building operators certificate or significant experience working with artificial ice plant and recreation facilities is required
- Current recognized certification in artificial ice plant operation and theory, would be an asset
- Current First Aid, CPR, AED, Transportation of dangerous goods and WHMIS certification is required.
- Basic understanding of arena operations, facility operations and mechanical aptitude is a necessity.
- Must be able to interact effectively with varying personalities, languages, cultures and attitudes to receive and analyze feedback.
- Previous experienc

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