Support Services Program Coordinator Bl

2 weeks ago


Kitchener, Canada YW Kitchener-Waterloo Full time

Hours & Compensation
- Permanent Full-Time, Non-Union position
- Hours: 37.5 per week Monday to Friday 1:00pm to 9:00pm daily + rotational on-call duties
- Pay Rate: $53,864 annual salary + additional compensation for on-call hours
- Benefits: Registered Pension Plan (4.5% Employer contribution) | Extended Health and Dental Benefits | Paid Sick Time | Accidental Death and Dismemberment (AD&D) | Life insurance | Employee Assistance Program

- In this Role, you will impact the Community by...
- providing support for individuals and families who are accessing YWKW housing programs.
Case Management and Programming Responsibilities:

- In consultation with the Director, Manager, clients, families and children, the Program Coordinator develops a program of activities, events, workshops, classes, etc. to enhance quality of life and community inclusion.
- Design programming based on the needs of the individuals and families that fosters early childhood development, parenting relationships, and a sense of community as applicable.
- Foster relationships with community partners for sustainable programming opportunities based on the unique needs of our tenants and families.
- Coordinate and evaluate the effectiveness of quality-of-life activities to ensure achievement of objectives and ongoing development by creating new program activities based on need.
- Assists with settling into housing and temporary accommodations.
- Assist in evaluation of programming efforts to build sustainable programming.
- Maintains records of service contracts and documentation and ensures confidentiality and security of all confidential client records.

.- Ability to assess the needs of clients, to work directly with physically and/or psychologically challenged persons, and to provide informal counselling and establish supportive relationships with families.
- Theoretical and practical knowledge of early childhood development, parenting attachment theory, parenting skills, homelessness, mental illness, addictions, trauma, harm reduction normally acquired through the attainment of an undergraduate degree in Social Work or equivalent Human Services education, plus a minimum of three years’ experience in the field.
- High level of communication and human relations skills to communicate effectively with staff and the public. Skilled in group work to facilitate staff meetings.
- Ability to participate as an effective team member and to support the project values compatible with the organization.
- Ability to think independently, set priorities and resolve problems effectively and efficiently.
- PPE and COVID Protocol Training
- Harm Reduction, Overdose Prevention and De-escalation training
- Valid driver’s license (asset)
- Ability to write reports, assessments, newsletters, memoranda, agendas and policies. (This role assists tenants in the preparation of written communication to external agencies. Also writes and presents program updates at staff meetings and interdepartmental meetings.)

Mandatory Qualifications
- Undergraduate degree in Social Work or equivalent human services education
- Valid driver’s license and access to a vehicle
- Valid Vulnerable Sector Check documentation
- Up-to-date Standard First Aid & CPR Level C certificate
- Vaccine Verification - As a condition of employment you are required to provide confirmation that you are vaccinated against COVID-19 or have proof of valid exemption satisfactory to the employer. You must acknowledge and agree to comply with any future vaccine policy requirements as an ongoing condition of employment at the YW Kitchener-Waterloo.

- About the YW Locally and Globally
- The global YWCA movement traces its origins to the initiative of two women in England in 1855. Lady Mary Kinnaird and Emma Robarts established organizations to provide support for women during the industrial revolution. The two organizations merged in 1877, and the YWCA movement quickly spread to other countries, including Canada.

Though the YWCA was founded by devoted Christian women who were troubled about housing and community supports for local young women, and YWCA stands for Young Women’s Christian Association. But YW Kitchener-Waterloo has since evolved into a secular organization. In 2017, after a community consultation we refreshed our brand to become the YW, a simple representation of the unique organization that we are. Our legal name remains YWCA because it’s a part of our legacy, but we remain committed to inclusion and support regardless of race, religion, age or gender.

The YW Kitchener-Waterloo is committed to developing an organization that is reflective of and responsive to the diversity of Kitchener-Waterloo, in which all people are respected and valued. If you require accommodation throughout the hiring process, we will work with you to meet your needs.Company
- YW Kitchener-WaterlooLocation
- 1470 Block Line Road, Kitchener OntarioOpening Date
- Oct 04, 2024



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