Professional Account Manager
4 weeks ago
Job Title: Professional Account Manager
Location: Remote - Canada
Are you a passionate Sales Professional in the eye care space, driving your career and have your sights set on consistently exceeding your goals?
Join the Global Leader in eye care in our mission to provide top tier/innovative products to enhance sight, enhance lives, and grow your career We treat the entire eye to help millions see the world brilliantly The Vision Care franchise is focused in the areas of Myopia, Hyperopia, Astigmatism, and Presbyopia with products such as Contact Lenses, Lens Care Solutions, and OTC products for the management of dry eye.
Alcon Canada’s Vision Care team is seeking a dynamic individual to join us as a Professional Account Manager in British Columbia (Frasier Valley and the Interior) to work to achieve mutually beneficial goals with Eye Care Practitioners, by presenting innovative Alcon products and solutions to meet the needs of their patients and their practices.
Major Accountabilities:
- Align with customers using a consultative approach to identify the needs of our customers - Eye Care Practitioners (ECPs) - which include both their patients and their businesses. Align Alcon products and services to solve for their unmet needs.- Grow sales by shifting customer beliefs and behaviors to prescribe and recommend Alcon innovative products as their first-choice product lines.- Provide product and technical consultation to doctors on the appropriate use of Alcon products.-
- Develop a strong executional plan and routing schedule for the territory to capitalize on revenue from the highest potential customers. Plan and execute calls daily.- Develop and maintain customer relationships by responding to all customer requests within 24 hours, performing customer call follow-up activities and resolving customer issues in a timely manner.- Using analytical tools available, develop business insights to customize your approach to give the best possible Alcon Experience to every customer.- Collaborate with the team to conduct Regional/local conferences, aligning on priorities and responsibilities, ensuring customer engagement opportunities with key stakeholders are arranged and executed. Participate in and network with customers at conventions, educational events (may include some evenings and weekend events).- Conduct CE opportunities in territory, aligning with division counterparts where necessary, and managing all aspects of CE events- Contribute to the Regional team to help develop region-specific sales opportunities.
**Requirements**:
- Education: Bachelor’s Degree or equivalent college diploma- Preferred Education: BSc, BA, Marketing or Finance- Minimum Experience: 1 - 5 years sales experience- Preferred: 1 - 5 years within industry experience (eye care, medical device, pharma).- Travel Requirement: up to 40% within the territory (additional travel required within North America for conferences, educational events & training which may include evenings & weekends).- Strongly Preferred:
- Business acumen with proven analytical ability, organizational and negotiating/networking skills.- Strong business experience in Health Sciences preferably eye care arena- Strong interpersonal skills, including presentation skills. Leadership and marketing skills paired with financial understanding a strong bonus.- Computer literacy in MS Office environment (PowerPoint and Excel) and experience with a computerized sales administration system.- Advanced written and verbal communication skills in English.
Alcon Canada Inc. is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us if you are contacted for a job interview.
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