Account Manager

5 days ago


Remote, Canada Page Pros Full time

**Page Pros is a Toronto based digital marketing agency that is growing rapidly. We are founded on trust, focused on relationships, and motivated by our clients’ long-term success.**

At our core, we're dedicated to empowering companies to cultivate enduring streams of customer acquisition and revenue growth using our cutting-edge digital marketing solutions. Currently, we're seeking an individual with exceptional communication skills and a genuine enthusiasm for the digital marketing landscape. In this pivotal role, you'll serve as the vital link between our agency and clients, ensuring unparalleled customer satisfaction at every turn. We're in search of a dynamic Account Manager, someone versatile and adept, who thrives amidst challenges, embraces a fast-paced environment, and enjoys fostering camaraderie within a spirited team. If you're a savvy team player eager to contribute to the success story of one of North America's fastest-growing digital marketing agencies, this opportunity is tailor-made for you.

**Job Summary**

**Responsibilities**
- Be responsible for planning, developing and managing clients' digital strategies to improve their web presence and achieve their digital marketing goals.
- Build and manage strong, long-lasting relationships with existing and potential clients.
- Work directly with the sales directors and our marketing team.
- Use our software to optimize web content to improve SEO.
- Present and train clients on different online strategies.
- Keep abreast with new trends in digital technology.
- Schedule and carry out monthly update calls with the clients you manage.
- Serve as the lead point of contact for all client account management matters.
- Create and deliver marketing strategy documentation and use our software to develop reports for existing and new clients.
- Develop new business with existing clients and/or identify areas of improvement.
- Prepare reports on account status to internal stakeholders.
- Assist with challenging client requests or issue escalations as needed.
- Proven work experience in Marketing as an Account Manager, Key Account Manager or relevant role.
- Must have at least 3-5 years of experience in a Customer Service position.
- Must have at least 1 year of experience working in an Agency setting.
- In-depth knowledge of online marketing tools and technology
- Good understanding and knowledge of social media platforms & SEO
- Must have strong time management, organizational and analytical skills.
- Ability to foresee risks and generate mitigation plans with the appropriate stakeholders.
- Must have strong interpersonal and communication skills (written and verbal).
- Ability to work in a multi-functional team environment with rapidly changing priorities.
- Proven focus on attention to detail.
- Ability to thrive in a fast-paced, high-pressure environment.

**Most importantly, you share our values...**
- You roll up your sleeves.
- You are resilient.
- You never stop learning.
- You want to be part of a global success story.

**What we offer**:

- Remote Position - Work from the comfort of your home
- Monthly Performance Bonus Packages
- Full Benefits
- Regular company social events.
- End of year company award & seminar trip
- Professional growth opportunities.
- You will be part of a close-knit team of like-minded professionals who are incredibly hard-working and truly passionate about their work.
- Paid time off.

**Salary**: From $50,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Paid time off
- Vision care
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Retention bonus

Work Location: Remote

Application deadline: 2024-03-25
Expected start date: 2024-04-06


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