Account Manager, Smb

5 months ago


Remote, Canada Case IQ Full time

Case IQ helps companies protect their employees, culture, and business through world-class software for uncovering, investigating, and preventing fraud, ethics, harassment, discrimination, and security incidents. We’re proud to count a roster of Fortune 500 companies among our customers, which have relied on Case IQ for managing millions of cases over the past 20 years and helping mitigate billions of dollars in financial and brand risk. Our WhistleBlower Security (WBS) brand helps companies protect their employees, culture, and business through world-class hotline services and software for capturing, investigating, and preventing compliance, ethics, harassment, and discrimination reports.

We’re looking for an **Account Manager** to join our Sales teams. The Pro Account Manager will work directly with our constantly growing world-class customers. Your focus in this role will be to create happy customers, provide value, and exceed sales targets by expanding our customers use of our software within their team and across their organization.

**What You’ll Do**
- Serve as the lead point of contact for our amazing customers
- Build and maintain strong, long-lasting customer relationships with some of the world’s largest companies
- Develop trusted advisor relationships with key accounts and customer stakeholders
- Champion the customer at all levels internally
- Achieve and exceed sales targets and goals
- Expand accounts by selling new solutions within other departments
- Demonstrate our industry leading software to prospects within customer accounts
- Up-sell enhancements and upgrades to existing customer accounts
- Manage customer contract renewals and system overages
- Assist with client requests and escalations when required

**Who We’re Looking For**
- Coachable and competitive with a track record of winning
- Ability to share ideas and effectively communicate through WHY
- An obsession with being prepared and managing a world-class book of logos with the same level of investment as if it were their own business
- A clear understanding of how to prioritize and execute when faced with competing responsibilities
- Energetic and engaging personality
- 1+ year of experience in sales or account management
- Excellent communication, both verbal and written, in English
- Demonstrated ability to create lasting relationships and exceed sales targets
- Ability to work independently and as part of our team

**Perks and Benefits**
- Work remotely within a flexible work environment (our team spans the US and Canada)
- Competitive company-paid benefits plan starting day 1
- Generous professional development budget
- RRSP/ 401k matching program and company stock options
- Half-day Fridays in the summer + weekly meeting free time blocks


  • Account Manager

    5 months ago


    Remote, Canada 1Password Full time

    We all have important information we need to manage, and protecting it should be easy. Over 100,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to...


  • Remote, Canada 1Password Full time

    We all have important information we need to manage, and protecting it should be easy. Over 100,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to...


  • Remote, Canada 1Password Full time

    We all have important information we need to manage, and protecting it should be easy. Over 100,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to...

  • Account Executive, Pro

    5 months ago


    Remote, Canada Case IQ Full time

    Case IQ helps companies protect their employees, culture, and business through world-class software and diverse intake channels which aim at reporting, uncovering, investigating, and preventing fraud, ethics, harassment, discrimination, and security incidents. We’re proud to count a roster of Fortune 500 companies among our customers, which have relied on...


  • Remote, Canada riverside.fm Full time

    Riverside.fm empowers global enterprises across industries to record podcasts and video interviews remotely in studio-quality. Since launching, we have experienced rapid growth and are already trusted by customers such as Spotify, NYT, LinkedIn and Verizon Media. As an Account Executive at Riverside, you will be an integral part of our growth engine,...


  • Remote, Canada Caspio Full time

    -Remote **Job Description**: - The Sales Account Executive will strategically target, engage, close, and expand new business relationships and revenue streams within key growth markets and verticals, including but not limited to Healthcare, Government, Consulting, and Education. This position will focus on prospecting, engaging and demonstrating value...

  • Account Representative

    5 months ago


    Remote, Canada Dropbox Full time

    Company Description Dropbox is a special place where we are all seeking to fulfill our mission to design a more enlightened way of working. We’re looking for innovative talent to join us on our journey. The words shared by our founders at the start of Dropbox still ring true today. Wouldn’t it be great if our working environment—and the tools we...

  • Accounting Manager

    5 months ago


    Remote, Canada Aethon Aerial Solutions Full time

    Our passion for integrating leading edge technologies and expertise coupled with our relentless commitment to excellence, has become the hallmark of our team of veteran engineers, project managers, field crews, data analysts and researchers. The dedication of our team has enabled Aethon to develop custom-tailored solutions that provide a level of service...

  • Accounting Manager

    5 months ago


    Remote, Canada GoalTegic Full time

    We are seeking a skilled and detail-oriented Accounting Manager to join our team in a boutique financial consulting and accounting firm located in the Bay Area. This is a full-time position. You will work under the guidance of an experienced financial consultant, controller, and CPA with 30 years of expertise, who will offer excellent mentorship and coaching...

  • Account Manager

    5 months ago


    Remote, Canada Your Listing Expert Full time

    Exciting Opportunity for Account Managers! Are you a dynamic and results-driven professional with a passion for digital marketing? Do you excel in building and nurturing client relationships? If so, we have an exciting opportunity for you! Our leading digital marketing company is seeking a highly motivated Account Manager to join our team and drive success...

  • Account Manager

    5 months ago


    Remote, Canada Dropbox Full time

    Company Description Dropbox is a special place where we are all seeking to fulfill our mission to design a more enlightened way of working. We’re looking for innovative talent to join us on our journey. The words shared by our founders at the start of Dropbox still ring true today. Wouldn’t it be great if our working environment—and the tools we...

  • Account Manager

    6 months ago


    Remote, Canada Vretta Inc. Full time

    Vretta-Lyryx is looking for an Account Manager for Academic Partnerships. The Account Manager will be responsible for new sales and growth of existing accounts**,** managing relationships with clients. The role involves building strong relationships with the clients and to grow the account across all products and...

  • Account Manager

    5 months ago


    Remote, Canada MarketCatch Inc Full time

    Job Overview: We help companies manage their implementation process and we act as a trusted advisor on our customer's behalf. We are looking for someone who is comfortable managing a portfolio of our customers and works to create/maintain relationships within their organization. **Responsibilities**: - Working with our clients to identify their needs -...

  • Account Manager

    6 months ago


    Remote, Canada HiMama Full time

    **About HiMama and Our Mission: HiMama is improving learning outcomes for children aged zero to five. We are a social purpose business and certified B Corporation that connects families with the early childhood professionals who serve them. Our goal is to empower early childhood educators with affordable tools that enable them to improve developmental...

  • Account Manager

    5 months ago


    Remote, Canada Absorb Software Full time

    **_Absorb is FULL of passion! As a Team Lead on the Account Management team, no two days are the same. There are always new projects, new people, and new challenges to collaborate and tackle. There is a tremendous emphasis on the employees which is echoed from the top down, in every department. Absorb is incredibly inclusive, flexible, and friendly. We are...


  • Remote, Canada Belden Inc. Full time

    **Belong. Believe. Be You. Belden.** Propel your career surrounded by a diverse team of innovative, goal-oriented individuals who are pursuing the next generation of connectivity solutions. At Belden, you’ll participate in work that will challenge you and position you to excel. You’ll collaborate with colleagues from around the world, gaining exposure...

  • Account Manager, Pro

    6 months ago


    Remote, Canada Case IQ Full time

    Case IQ helps companies protect their employees, culture, and business through world-class software for uncovering, investigating, and preventing fraud, ethics, harassment, discrimination, and security incidents. We’re proud to count a roster of Fortune 500 companies among our customers, which have relied on Case IQ for managing millions of cases over the...


  • Remote, Canada Shift Financial Insights Full time

    **Accounting Team Manager** **Who you are** You love both the joys and challenges that come with leading a group of people and are passionate about investing in improving your leadership and management skills. You are comfortable working with a variety of team members and clients to overcome obstacles and solve challenges. You are solutions-oriented,...

  • Key Account Manager

    5 months ago


    Remote, Canada TaxDome Full time

    TaxDome is the #1 practice management platform for accounting firms in the US - we have grown over 100X in the last 5 years and serve tens of thousands of businesses globally with millions of end-clients. We’re looking for a key account manager who will be apt in building strong relationships with strategic customers. **About the team**: - We are a...

  • Account Manager

    5 months ago


    Remote, Canada Think Shift Advertising Full time

    If you crave a workplace that values your ideas, your growth and development and where you can learn from the best, then you're exactly who we're looking for. We're not interested in the status quo - we're here to shape the future of agrimarketing. And we know you share that passion too. As one of the largest ag-focused agencies in the world, we challenge...