Lead Administrator/ Hygiene Coordinator
1 week ago
Team Lead & Treatment Coordinator - Penbrooke Dental
Are you an experienced dental professional ready to take on a leadership role? Do you thrive on providing exceptional patient care while managing a dynamic team? Penbrooke Dental is seeking an efficient, honest, and hardworking Team Lead/Treatment Coordinator to join our dedicated and friendly practice.
About Us:
At Penbrooke Dental, we are committed to creating a supportive and welcoming environment for both our patients and team members. We pride ourselves on delivering outstanding dental care with a personal touch and are looking for a leader who shares our vision.
What You’ll Do
As our Team Lead and Treatment Coordinator, you’ll play a pivotal role in ensuring our practice runs smoothly and our patients receive the best care possible. Your responsibilities will include:
- Leading the Front Office Team: Overseeing daily operations to ensure efficiency and excellence.
- Treatment Coordination: Scheduling appointments, organizing continuing care, and following up with patients.
- Insurance Management: Conducting insurance breakdowns, submitting preauthorizations, and sending medical rationales to secure treatment approvals.
- Patient Care: Building strong relationships with patients, answering their questions, and guiding them through treatment plans.
- Administrative Support: Assisting with scheduling optimization and utilizing Dentrix and RecallMax to manage systems effectively.
What We’re Looking For:
- 5+ years of experience in dental administration or treatment coordination.
- Proficiency in Dentrix and RecallMax.
- Strong skills in scheduling, continuing care, and insurance breakdowns.
- A patient-first attitude and excellent communication skills.
- Proven leadership abilities with a collaborative and motivational approach.
- Attention to detail and the ability to multi-task in a fast-paced environment.
Why Join Us?
At Penbrooke Dental, we value our team and offer:
Competitive wages
Health allowance
Free parking
No late evenings
Friendly team
Pay: $22.00-$30.00 per hour
Additional pay:
- Overtime pay
**Benefits**:
- Dental care
- Extended health care
- On-site parking
Schedule:
- 8 hour shift
- Day shift
**Education**:
- Secondary School (preferred)
**Experience**:
- Front desk: 4 years (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- Mandarin (preferred)
Work Location: In person
Expected start date: 2024-12-01
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