Lean Operations Specialist

4 weeks ago

Edmonton, Canada Alberta Motor Association Full time

AMA:
**YOU’RE A Go-Getter WHO GETS THINGS DONE**
- Open: 07-21-2023_
- Closed: Till filled_
- Location: Edmonton, Kingsway_

You’re a multi-tasking dynamo and have an eagle-eye for detail. You always have a lot going on and somehow, you manage to do with all with a smile on your face and a can-do attitude. As Lean Operations Specialist, you will be responsible for identifying and recommending opportunities for improvement but also for developing action plans to implement Lean changes while ensuring AMA standards are maintained to support the strategic direction across the association.

**WHAT MOVES YOU**
- You’re confident and comfortable sharing your lean ideas with others; helping the team improve operations efficiencies gives you an ultimate sense of achievement.
- You're an excellent communicator, an even better listener, and have an almost telepathic ability to identify the needs of others.
- You like to exceed expectations when it comes to providing a superior customer-service experience. Not only do you excel at meeting peoples' needs, but you’re also able to anticipate them.
- You're a stickler for details and accuracy — you're so organized that you have an uncanny ability to get your hands on the right information quickly.
- You're a master multi-tasker, able to manage your time, multiple files, and priorities with ease. You have no problem getting things done. And on time, too
- You believe integrity is everything and let your superior ethics guide your decision making.
- You don't need anyone to light a fire under you. You know what needs to be done and you do it.
- You're a flexible and responsive team player who works well on your own but is just as happy collaborating in a team environment.

**WHAT YOU’LL DO**
- Report to Director, Operational Transformation.
- Act as the main point of contact for Lean initiatives and provide superior Lean support to Insurance teams.
- Establish and maintain Lean process improvement framework, including training, tracking, reporting, and communication.
- Prioritize Lean initiatives, manage the Lean idea process with action plans, and lead Kaizen events.
- Create and sustain a Lean Culture within Insurance, building effective relationships with business partners.
- Focus on reducing process waste, improving operational efficiency, and achieving measurable results through continuous improvement efforts.

**WHAT YOU’VE DONE**
- You have post-secondary education in a relevant field.
- You have a minimum of 7 years directly related experience, of which 1-3 years need to be in a leadership capacity. An equivalent combination of education and experience considered will be considered.
- You are certified with Lean Green Belt and are willing to be trained and obtain a Lean Black belt.
- You have a high-level understanding of insurance and their operational processes.

**WHAT YOU'LL GET**
- Competitive salary.
- Flexible benefits.
- Outstanding employer-paid Pension Plan.
- Great AMA discounts.
- Unlimited learning opportunities.
- Paid vacation and ME day.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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