Inside Sales Representative
2 months ago
**About our Company**
National Fire Equipment Ltd. is an integrated supplier of fire sprinkler systems selling products to installing contractors in the new construction building and retrofit markets. With eight locations across Canada, our company is the country’s leading fire protection supplier offering our customers the best in product and customer support from coast to coast.
**Description**
The Inside Sales Representative will play a key role in driving revenue growth by actively engaging with potential and existing customers to promote our products/services, drive sales, and maintain strong customer relationships. This position will be responsible for executing sales strategies, meeting sales targets, and contributing to the overall success of the sales team.
**Responsibilities**
Essential Duties and Responsibilities include, but are not limited to the following:
- Engage with potential and existing customers to understand their needs, educate them about our products/services, identify sales opportunities.
- Conduct outbound sales calls and respond to inbound inquiries to promote our offerings, address customer questions, and guide them through the sales process.
- Utilize a consultative sales approach to effectively communicate the value proposition of our products/services and address customer objections.
- Collaborate with the sales team to develop and implement sales strategies, action plans, and campaigns to meet and exceed sales targets.
- Meet or exceed sales targets and individual strategy plan targets (ISPs).
- Maintain accurate and up-to-date records of customer interactions, sales activities, and sales forecasts using CRM software and other sales tools.
- Follow up with leads, quotes, and proposals in a timely manner to move prospects through the sales pipeline and close deals.
- Build and maintain strong relationships with customers, providing exceptional service and support to ensure customer satisfaction and retention.
- Stay informed about industry trends, market developments, and competitive products/services to effectively position our offerings in the market.
- Work closely with the marketing team to align sales efforts with marketing initiatives and provide feedback on customer needs and market trends.
**Qualifications**
- Post-Secondary education is an asset.
- Minimum two - three (2-3) years direct experience with sales, telemarketing, customer service, or a related field.
- Strong communication and interpersonal skills with a customer-focused mindset.
- Results-oriented with a track record of meeting or exceeding sales targets and KPIs.
- Ability to multi-task, prioritize, and manage time efficiently in a fast-paced sales environment.
- Proficiency in using CRM software, Microsoft Office Suite, and other sales tools is preferred.
- Self-motivated, enthusiastic, and capable of both independently and as part of a team.
**Core Competencies**
- Adaptability
- Initiative
- Customer Service
- Dependability
- Problem Solving
- Communication
- Organization/Efficiency Skills
- Teamwork
**Work Conditions**
- Collaboration with team members and sales leadership through virtual meetings and messaging platforms.
- Adherence to office safety protocols and emergency procedures.
We would like to take this opportunity to thank all applicants for their interest. However, only those selected for an interview will be contacted.
**Job Types**: Permanent, Full-time
**Salary**: $50,000.00-$55,000.00 per year
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Profit sharing
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
Application question(s):
- Are you authorized to work in Canada?
**Education**:
- Bachelor's Degree (required)
**Experience**:
- Customer service: 1 year (required)
- sales: 2 years (required)
Work Location: In person
Application deadline: 2021-11-26
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