Account Manager, Hotel Programs

1 month ago


Vancouver, Canada Kiwi Collection Full time

**Overview**

**Responsibilities**
- Manage accounts in assigned regions to promote Kiwi Collection and our programs. Educate hotel personnel on the benefit of participating in Kiwi Collection’s various programs.
- Engage assigned hotel partners with the objective to attain and exceed Kiwi Collection’s goals and objectives.
- Responsible for securing annual agreements with hotels participating in Kiwi Collection’s programs.
- Support marketing initiatives, including content for newsletters, blog, social media, and special campaign requests in coordination with the marketing department
- Arrange for approved annual hotel site visits to hotels within assigned region. Manage follow up and post -stay internal processes.
- Communicate regularly with Area Global Directors, providing new hotel leads, contacts, area insights, and competitive information.
- Participate in collaborative meetings with various internal departments including; distribution, customer service, marketing, accounting, and corporate as required.
- Support inter-departmental requests affecting accounts in assigned region. Communicate changes with accounts to internal departments.
- Achieve/Exceed quarterly targets.
- Troubleshoot and problem solve issues affecting accounts, finding ways to resolve issues and promoting Kiwi Collection’s marketing opportunities.
- Job Requirements/Qualifications:

- Graduate from a Travel and Tourism program
- Minimum 3 years working at or with a luxury hotel
- Passionate about the travel industry
- Be able to work independently
- Excellent written and verbal communication skills with proven ability to communicate with hotels at all levels including General Managers, DOSMs and Account Managers
- Able to travel as required
- Ability to negotiate and “close” a sale
- Additional languages are preferred
- Outgoing in nature and confident at networking events and business social situations
- Be available and willing to work a variety of business hours to support a global clientele (early mornings, late evenings)
- Be a team player and contribute to the overall success of the department and company
- Job Application Process:



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