Hotel Front Desk Agent

2 weeks ago


Vancouver, Canada The Sylvia Hotel Full time

The Sylvia Hotel is Vancouver’s most iconic hotel with the best location in the city. We are currently seeking an experienced Front Desk Agent to join our team. The Front Desk Agent at the Sylvia Hotel understands the true meaning of guest service. They maintain a high level of professionalism and are result driven and have the confidence and abilities to maintain the daily tasks in a busy fast paced hotel.

DUTIES AND RESPONSIBILITIES:

- Portray a friendly, positive attitude and body language
- Greet guests with a smile and answer their questions as required
- Check in and check out guests
- Cash handling
- Anticipate guests needs, respond promptly and acknowledge all guests however busy
- Correspond with previous shift regarding any issues needing attention
- Oversees the day to day hotel operations and will be responsible for executing a flawless guest experience from check in to check out
- Assist in managing all 3rd party booking systems
- Contributes and supports the overall strategic goals and objectives
- Ensures the safety and security of the hotel staff and guests
- Check and investigate any unresolved matters from the day
- Accurate reservation taking
- Weekend and evening shifts are required

QUALIFICATIONS:

- Hospitality experience 1 year
- Excellent knowledge of the city, including local events, restaurants, shopping and attractions.
- Strong communication skills in English, both written and verbal essential
- Excellent customer service and communication skills, both verbal and written.
- Computer proficiency
- Demonstrates good judgement, common sense and quick thinking
- Shift flexibility

Pay: $20.00-$24.00 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed

Work Location: In person



  • Vancouver, Canada The Sylvia Hotel Full time

    The Sylvia Hotel is Vancouver’s most iconic hotel with the best location in the city. We are currently seeking an experienced Front Desk Agent to join our team. The Front Desk Agent at the Sylvia Hotel understands the true meaning of guest service. They maintain a high level of professionalism and are result driven and have the confidence and abilities to...

  • Front Desk Agent

    6 days ago


    Vancouver, Canada Pinnacle Hotel Vancouver Harbourfront Full time

    We are looking for our next great colleague to take on the role of Front Desk Agent. Are you guest focused, enthusiastic, and passionate about delivering outstanding guest service? Interested in working with a supportive team and creating unforgettable guest experiences? Pinnacle Hotel Harbourfront is the place you want to work. **Key Responsibilities**: -...

  • Front Desk Agent

    5 days ago


    Vancouver, Canada Georgian Court Hotel Full time

    The Front Desk Agent greets and welcomes all guests and provides superior service for all arriving and in-house guests. The Front Desk Agent contributes to the success of the Hotel by performing the following duties: - Works closely with the Bellperson to ensure a seamless arrival and departure experience. - Creates a memorable arrival and departure...

  • Front Desk Agent

    4 weeks ago


    Vancouver, Canada Pan Pacific Vancouver Full time

    ***: This Front Desk Agent is responsible for registering guests into the hotel and checking out departing guests, acting as an ambassador to the Pan Pacific at all times. **KEY RESPONSIBILITIES**: ***: **The key responsibilities of the Front Desk Agent include but are not limited to**: - Register guests arriving to the hotel and checking out departing...

  • Front Desk Agent

    4 weeks ago


    Vancouver, Canada Abercorn Inn Full time

    **Front Desk Agent** Abercorn-Inn Vancouver Airport Hotel - Richmond, BC **Job description** **RESPONSIBILITIES**: - The Front Desk Agent will be responsible for welcoming our guests and accurately verifying all information during the check in process and following up during check out. - Responsibilities include but are not limited to: posting balances...


  • Vancouver, Canada The Sylvia Hotel Full time

    The Sylvia Hotel is Vancouver’s most iconic hotel with the best location in the city. We are currently seeking an experienced Front Desk Agent to join our team. The Front Desk Agent at the Sylvia Hotel understands the true meaning of guest service. They maintain a high level of professionalism and are result driven and have the confidence and abilities to...


  • Vancouver, Canada The Sylvia Hotel Full time

    The Sylvia Hotel is Vancouver’s most iconic hotel with the best location in the city. We are currently seeking an experienced Front Desk Agent to join our team. The Front Desk Agent at the Sylvia Hotel understands the true meaning of guest service. They maintain a high level of professionalism and are result driven and have the confidence and abilities to...

  • Front Desk Agent

    4 days ago


    North Vancouver, Canada North Vancouver Hotel Full time

    **Requirements**: - Must be fluent in English - Must be flexible in scheduling - Hospitality experience is a definite asset - Familiar with customer service environment - Experience with any PMS an asset **Responsibilities**: - Efficiently and accurately dealing with all guest transactions - Register guests and assign rooms, accommodate special requests -...

  • Front Office Agent

    7 days ago


    Vancouver, Canada VICTORIAN HOTEL Full time

    The Victorian Boutique Hotel Located in the heart of downtown Vancouver, discover the Victorian Hotel-a newly renovated boutique-style property housed in a beautiful brick Victorian era building dating back to 1898. Once inside, guests are transported to the 21st century with 47 beautifully appointed guest rooms designed to create a truly alternative hotel...

  • Front Office Agent

    4 days ago


    Vancouver, Canada VICTORIAN HOTEL Full time

    The Victorian Boutique Hotel Located in the heart of downtown Vancouver, discover the Victorian Hotel-a newly renovated boutique-style property housed in a beautiful brick Victorian era building dating back to 1898. Once inside, guests are transported to the 21st century with 47 beautifully appointed guest rooms designed to create a truly alternative hotel...

  • Front Desk Agent

    2 days ago


    Vancouver, Canada Coast Hotels Full time

    Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors. Front Desk Agent The Front Desk Agent (Casual On-call) will contribute to the overall success of the hotel by providing superior customer service and...

  • Front Desk Agent

    2 days ago


    Vancouver, Canada Coast Hotels Full time

    Front Desk Agent The Front Desk Agent (Casual On-call) will contribute to the overall success of the hotel by providing superior customer service and administrative support to the Front Office.  Responsibilities: Provides customer service and handles administrative duties such as the check-in and check-out of guests, handling guest concerns,...

  • Front Desk Agent

    4 weeks ago


    Vancouver, Canada Atrium Inn Full time

    To assist guests efficiently, courteously and professionally in all Front Desk related functions, and to maintain high standards of service and hospitality. Hours may vary week to week depending on hotel occupancy/business levels. AM shift is 7am-3pm, PM shift is 3pm-11pm, Night Audit shift is 11pm-7am. **Responsibilities and Duties** - Provide the highest...

  • Front Desk

    4 weeks ago


    Vancouver, Canada St. Clair Hotel-Hostel Full time

    St. Clair Hotel-Hostel - Front-line - Part Time | - Permanent - 577 Richards St. Vancouver - 1 position available - Assessible Employer: Yes - Open to International applicants with valid Canadian Work permits: Yes Posted on May 17, 2023 FRONT DESK PERSON (plus other hostel duties) - at: INTERNATIONAL TRAVELLERS HOSTEL - Downtown...


  • North Vancouver, Canada Lonsdale Quay Hotel Full time

    The Front Office Supervisor must be extremally professional and customer service oriented. He/ She must be responsible for supervising the entire front office team including Front Office Agents, and Night Auditors. The Front Office Supervisor must be able to execute their leadership skills and provide all the necessary assistance guidance to the team, there...

  • Front Desk Agent

    2 weeks ago


    Vancouver, Canada Quality Inn and Suites Vancouver Downtown Full time

    **Front Desk / Guest Services Representative **positions are available at the **Quality Inn & Suites** **Vancouver Downtown**. An exciting hotel located in the heart of Vancouver's entertainment district. The Guest Services Representative must have a friendly and welcoming attitude. While standard duties include guest check-in and check-out, in this...

  • Front Desk Agent

    7 days ago


    Vancouver, Canada Quality Inn and Suites Vancouver Downtown Full time

    **Front Desk / Guest Services Representative **positions are available at the **Quality Inn & Suites** **Vancouver Downtown**. An exciting hotel located in the heart of Vancouver's entertainment district. The Guest Services Representative must have a friendly and welcoming attitude. While standard duties include guest check-in and check-out, in this...

  • Front Desk Supervisor

    4 weeks ago


    Vancouver, Canada Quality Inn and Suites Vancouver Downtown Full time

    **Job description** Front Desk Supervisor position is available at the **Quality Inn & Suites Vancouver Downtown.** An exciting hotel located in the heart of Vancouver's entertainment district. Looking for someone who is genuinely fun loving and outgoing, while having excellent people skills!We are looking to add a strong individual to our team with...

  • Front Desk Manager

    4 weeks ago


    Vancouver, Canada Marriott International Full time

    **Additional Information** Managing, Bell Desk, Door, Valet and In Room Dining Operations **Job Number** 23034647 **Job Category** Rooms & Guest Services Operations **Location** The Westin Bayshore Vancouver, 1601 Bayshore Drive, Vancouver, BC, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**...

  • Bell Services Agent

    4 weeks ago


    Vancouver, Canada Pan Pacific Vancouver Full time

    ***: ***: ***: **KEY RESPONSIBILITIES**: ***: **The key responsibilities of the Bell Services Agent include but are not limited to**: - Delivers luggage to guest rooms; Explains guest rooms and Hotel facilities to guests. - Delivers items to guests such as message, keys and gifts. - Answers calls and inquiries at luggage attendant’s desk; maintains...