Inside Account Manager

8 months ago

Surrey, Canada EMCO Corporation Full time

**Company Description**
With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada.

At EMCO Corporation, we are committed to providing sustainable solutions to our customers and communities in which we live and serve. Our talented and passionate team members are the key to our success. We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service.

We offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences. We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve.

Salary Range - $50,000 - $55,000

**Additional duties will include**:

- Process sales orders and turn quotations into orders through customer interactions, primarily over the phone
- Maintain relationships with established key accounts and ensure that their requests are being met
- Use interpersonal skills to strengthen relationships with existing customers and increase market share
- Act as a project manager (as needed) for large projects, which includes keeping detailed records of lead times and communicating lead time updates to the customer
- Prospect and develop new customers using outbound calling campaigns
- Meet or exceed the Profit Centre’s gross profit and sales targets
- Assist counter sales during peak hours and continue to drive business through face-to-face customer interactions
- Investigate and resolve customer issues such as pricing deductions and product returns
- Expedite customer material with vendors when required
- Follow up with customers on quotes and outstanding orders
- Support the Outside Sales and Counter Teams with customer orders and issues
- Be an integral part of the team supporting all activities that occur at the Profit Centre
- Communicate to the Profit Centre Manager and Credit Department any changes in a customer’s business that might cause a credit risk
- Perform other tasks as requested by the Profit Centre Manager

**Qualifications**
- College and/or University degree
- A minimum of 1 year of experience in customer service or inside sales/contractor experience preferred
- Proficient in the use of Microsoft Office software
- Outstanding customer service and telephone skills
- Ability to prospect new customers and increase sales with existing accounts
- Possess a high level of attention to detail and strong organizational abilities; must be able to multitask and balance many different deadlines
- Strong written and verbal communication skills to build and maintain strong working relationships with customers, vendors, and teammates
- Ability to identify customer requirements and provide profitable solutions and close the sale
- Able to learn and operate the applicable software system used to process orders
- Intermediate math skills

**Preferred Skills**:

- Previous experience with or knowledge of plumbing and building products sold at the Profit Centre
- Experience using Trend and Eclipse

**Additional Information** Why Join Our Team?**

EMCO Corporation is one of Canada’s largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way

**In addition, we will offer you**:

- Great mentors and on-the-job training
- Growth potential with competitive salary, benefits, and profit sharing
- A career with a solid, stable company with strong core values
- Participation in our pension plan with employer contributions
- Work-life balance and flex time

  • Inside Buyer

    5 days ago

    Surrey, Canada Schnitzer Steel Canada Ltd Full time

    The Inside Buyer reports to the Regional Account Manager. This individual is responsible for marketing, advertising and purchasing of scrap metals (both Ferrous and Non-Ferrous) for the peddler and retail book of business within his/her defined geographic area. Incumbent ensures that effective communication is maintained between the receiving facility,...

  • Inside Sales Representative

    2 weeks ago

    Surrey, Canada SpenceCo Full time

    Our client who is a leading domestic and international manufacturer of industrial plastics. They are looking for an Inside Sales Representative to join their team. The Inside Sales Representative is responsible for inside sales, quotes, after sale service, purchasing/Invoicing and may include some shipping and receiving. The position operates in a fast...

  • Inside Sales Representative

    2 weeks ago

    Surrey, Canada Rexel Utility Full time

    **Rexel Utility - Power Distribution Division** We are looking for a talented and competitive Inside Sales Representative that thrives in a quick sales cycle environment. An inside sales rep will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making dozens of calls per day,...

  • Inside Sales Representative

    7 months ago

    Surrey, Canada Sabre Industrial Supplies Ltd. Full time

    **Position Title Inside Sales** **Representative** **Team **Sales **Report to **Sales Manager **Direct Reports **N/A **KEY RELATIONSHIPS** **Internal**:Procurement & Sales Teams **External**:Customers, Vendor Partners **About Sabre Industrial Supplies Ltd.** **We seek a confident Inside Sales Representative to join our growing team.** Sabre...

  • Inside Sales Representative

    3 days ago

    Surrey, Canada Holland Imports Inc. Full time

    Established in 1973, Holland Imports Inc. is among Canada's largest independent distributors of hard goods. Working with more than 2,000 retailers, it develops, distributes, and markets products across a range of categories including Hardware and Power Tool Accessories, Lawn and Garden Tools, Patio Furniture and Outdoor Décor, Christmas and Holiday Décor....

  • Inside Sales Representative

    7 months ago

    Surrey, Canada Robertson Electric Wholesale Full time

    Robertson Electric is currently looking for an **INSIDE SALES REPRESENTATIVE **to join our branch in **Surrey!** **About Us** **Scope of the position** The Inside Sales Representative is responsible for looking after all incoming customer calls, handling customer orders, and communicating with customers regarding quotes, returns, and specs. Duties also...

  • Inside Sales Representative

    7 months ago

    Surrey, Canada Safe Software Inc. Full time

    **Location**: This opportunity has the ability to be onsite/hybrid/remote in the Vancouver, BC Lower Mainland. - **Annual Base Salary**: $47,600 - $56,000 CAD - Please note that employment is contingent upon the successful completion of reference checks and background checks. **Application Instructions**: **Inside Sales Representative**: Safe Software is...

  • Inside Sales Team Lead

    7 months ago

    Surrey, Canada Sabre Industrial Supplies Ltd. Full time

    **Position Title Inside Sales** **Representative** **Team **Sales **Report to **Sales Manager **Direct Reports **N/A **KEY RELATIONSHIPS** **Internal**:Procurement & Sales Teams **External**:Customers, Vendor Partners **About Sabre Industrial Supplies Ltd.** **We seek a confident Inside Sales Representative to join our growing team.** Sabre...

  • Inside Sales Representative

    7 months ago

    Surrey, Canada Robertson Electric Wholesale Full time

    Robertson Electric is currently looking for a **Inside Sales Representative **to join our branch in **Surrey.** **Scope of the Position** The Inside Sales Representative is responsible for looking after all customers coming into the facility to place/ pick up an order, incoming customer calls, handling customer orders, and communicating with customers...

  • Inside Sales Representative

    3 weeks ago

    Surrey, Canada Safe Software Inc. Full time

    **Location**: This opportunity has the ability to be onsite/hybrid/remote in the Vancouver, BC Lower Mainland. - **Annual Base Salary**: $46,000 - $52,000 CAD - Please note that employment is contingent upon the successful completion of reference checks and background checks. **Application Instructions**: ***Inside Sales Representative** **About The...

  • Manager, Inside Operations

    7 months ago

    Surrey, Canada Brink's Incorporated Full time

    **Locations**: Surrey, BC - **Department**: Field Operations - **Req ID**: R47198 The Brink’s name is a promise to respect the trust we’ve earned in over 150 years in business. Every employee honors that promise by offering the highest levels of service and support to our customers. We take pride in our work, and we share a passion about our future....

  • Inside Sales/move Manager

    7 months ago

    Surrey, Canada BEKINS MOVING AND STORAGE Full time

    Job Overview: **Responsibilities**: - Maintain strategic sales plans to achieve company goals - Work cohesively within a team of inside sales representatives - Monitor sales metrics and provide regular reports to the management team - Collaborate with the marketing department to generate leads - Conduct market research to identify new business...

  • Inside Sales Representative

    7 months ago

    Surrey, Canada Merit Kitchens Full time

    Do you have a passion for the kitchen cabinet industry? Are you looking for an exciting opportunity to work with a fun, innovative, and energetic team? **A QUICK LOOK AT THE ROLE**: **SOME MORE GENERAL INFORMATION**: Job Title: Inside Sales Representative Reporting to: Sales Manager Location: 12185 86th Avenue, Surrey BC, V3W 3H8 Hours: 7:30AM -...

  • Inside Sales Representative

    7 months ago

    Surrey, Canada Penguin Meats Full time

    **Position Title: Inside Sales Representative** **Starting Minimum: $48,000 per annum** **Location: Surrey, BC** **Job Type**:Full Time Permanent **Position Summary**: Reporting to the General Manager or designate, the Inside Sales Representative will manage house accounts, supporting sales efforts and customer service. **Key Responsibilities**: -...

  • Inside Sales Manager

    3 days ago

    Surrey, Canada New-Line Hose & Fittings Full time

    New-Line takes pride in its people, interactive training programs, use of technology, and commitment to celebrating and promoting our team’s successes through our rewards and incentive programs. We are committed to identifying and developing key skills in our workforce in order to continue to grow and succeed through our strong talent. **THE...

  • Inside Product Support Representative

    3 months ago

    Surrey, Canada Leavitt Machinery Canada Inc. Full time

    **Leavitt Machinery** is one of the fastest growing material handling equipment dealerships in North America. With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, Leavitt has achieved consistent growth over the past 25 years. Leavitt Machinery is now an integral entity within the Venturis group of companies, an integrated...

  • Inside Sales Manager

    3 days ago

    Surrey, Canada New-Line Hose & Fittings Full time

    New-Line takes pride in its people, interactive training programs, use of technology, and commitment to celebrating and promoting our team’s successes through our rewards and incentive programs. We are committed to identifying and developing key skills in our workforce in order to continue to grow and succeed through our strong talent. **THE...

  • Account Manager

    7 months ago

    Surrey, Canada Grainger Canada Full time

    **About Grainger**: Grainger is North America's leading distributor of maintenance, repair, and operating products and services. Our wide assortment, deep expertise, innovative technology solutions and unparalleled customer service keep customers' operations running and their people safe. We're looking for passionate people who can move our company forward....

  • Inside Sales Representative

    7 months ago

    Surrey, Canada Venturis Capital Corporation Full time

    **Grizzly Supplies **provides its Canadian customers with complete sealing solutions tailored by industry experts to ensure only the best products are offered. With a dedicated team of skilled technicians, its customers have been provided with quality hydraulics seals for over 20 years. Grizzly Supplies is an integral entity within the Venturis group of...

  • Account Manager

    2 weeks ago

    Surrey, Canada F&G Delivery Ltd. Full time

    F&G Delivery Ltd, a Lower Mainland truck and crane service, is looking for an exceptional Inside Sales person to support the management team as we continue to grow and expand. Reporting to the General Manager, the Inside Sales person will be responsible for maintaining strong customer relationships with large volume customers aimed at strengthening the...