Partner (Donor) Experience Coordinator
7 months ago
**Our Background**
At the University Hospital Foundation, we want to help people live longer, and better - especially those who would benefit from a new form of treatment, or life-saving surgery.
As agents of hope, we boldly seek solutions to seemingly insurmountable challenges, matching the determination and purpose-driven intensity of the healthcare teams we support.
In the past ten years, generous donations from individuals and our corporate and strategic partners have contributed nearly $220 million dollars to advance world-leading patient care at the University of Alberta Hospital, Mazankowski Alberta Heart Institute and Kaye Edmonton Clinic, as well as ground-breaking research at the University of Alberta.
**Your Purpose**
As the Partner Experience Coordinator, your purpose is to support the design, implementation, and evaluation of an industry leading partner relations program that promotes meaningful interaction with, engagement, and recognition of partners at all levels.
You will ensure that every partner is thanked, stewarded, recognized, and engaged with appropriately for their gifts to the Foundation. The Partner Experience Coordinator will collaborate with colleagues across the organization in support of the partner experience.
**Your Role**
Reporting to the Partner Experience Manager this role is a key contributor to the overall partner engagement experience and helps to foster and strengthen long-term partner relationships.
If you thrive in a fast-paced environment, enjoy working collaboratively with a high-performing team, and are eager to make a difference in the health sector, we want to hear from you. Join us in telling impactful stories and driving positive change at the University of Alberta Hospital sites
**Qualifications**
**Education**:
- Degree, diploma or other certification in Business, Communications and/or Marketing
**Experience**:
- 2 - 3 years professional experience in donor relations, portfolio management or customer centric profession.
- Experience with donor management and relationship building.
- Professional experience with creating strong written communications including letters, impact reports, briefing notes
- Working knowledge and understanding of various fundraising streams including major gifts, planned giving, monthly donations, events
**Competencies**:
- Advanced verbal and written communication skills with the ability to create impactful communications.
- Solid understanding and comfort level with technology and systems. Skills in current audio/visual technology is an asset.
- Creativity
- Superior project management skills with abilities to audit processes and analyze programs to assist with data driven decisions.
- Commitment to confidentiality and ability to exercise discretion and good judgment in representing the Foundation.
- Self-starter with exceptional attention to detail with an extraordinary level of accuracy
- A logical thinker who takes initiative to clarify information, discrepancies or uncertainties.
- Able to take initiative in problem-solving and increasing process efficiencies.
- Flexibility in a high paced environment with a large variety of tasks and projects
- Strong competence in Microsoft Office Suite and Adobe Acrobat
A combination of education and experience will be considered.
**What We Offer**
We respect and value diversity and are proud to be an equal opportunity committed to building an inclusive environment for all applicants and team members.
As an outcome-focused organization, UHF offers a flexible hybrid work environment consisting of in person and remote work.
**Benefits**:
- Casual dress
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Work from home
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Monday to Friday
**Education**:
- Bachelor's Degree (preferred)
Work Location: Hybrid remote in Edmonton, AB T6G 2B7
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