Service Coordinator
1 week ago
Job Title: Service Coordinator
Report To: Head of Plumbing Department
Issue Date: November 7th, 2023
We are looking for a _**Service Coordinator **_who will be in charge of assisting our Operations team in organizing our ongoing projects. This task involves monitoring project plans, schedules, work hours, budgets, and expenditures, and ensuring that project deadlines are met in a timely manner.
A Service Coordinator oversees the operation and execution of services at a work site or client location. Whether scheduling technicians to visit clients for service or repairs or coordinating the efforts of multiple contractors on a major construction project, a Service Coordinator makes sure that the appropriate staff, equipment, and materials are on hand to complete work on time and according to customer expectations. By interfacing with field workers, clients, and third-party material suppliers, the Service Coordinator ensures the smooth operation of field activities, including field safety and work quality.
**Required Education, Skills and Qualifications**
**Duties & Responsibilities**:
- Check, and follow up on job status - i.e., on hold, scheduled, etc.
- Organize the schedule throughout the week to ensure all technicians have back-to-back jobs to complete.
- Collaborating with EAMA’s Service & Project Coordinator and EAMA’s Estimator to create quotations
- Any other clerical work that is required, i.e., order supplies, etc.
- Other duties may be required.
**Requirement**:
- Excellent customer service skills.
- Ability to work independently in a busy environment.
- Strong oral and written communication skills.
- Able to work well under pressure and multitask.
- Strong attention to detail.
- Computer literate.
- Strong time management and organizational skills.
- Able to effectively communicate both verbally and in writing.
- Ability to work independently as well as team environment.
- Must possess a valid Driver’s Licence.
**Qualifications**:
- High school diploma, GED or equivalent.
- Previous administrative experience is a must.
- EAMA Inc. is an equal opportunity employer and is committed to an inclusive, equitable and accessible workplace. At any stage of the hiring process, please notify Human Resources for any required accommodation._
**Job Types**: Permanent, Full-time
Work Location: In person
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