Director, Strategic Organizational Change

5 months ago

Vancouver, Canada Providence Healthcare Full time

Article Flag: Mandatory Vaccination Please Note:
As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19. Proof of vaccination status will be required.

Summary: Within the context of a client and family centred model of care and, in accordance with the Mission, Vision and Values, and strategic directions of Providence Health Care, the person promotes a safe, respectful, and civil working environment for patients, residents, families, visitors and staff.

Reporting to the Corporate Director, Leadership, Talent and Organizational Development, the Director, Strategic Organizational Change is accountable for providing strategic leadership and consultation in the successful planning, development, implementation and evaluation of transformational change and culture development initiatives and programs for multiple organizational-wide and large-scale projects across all programs and all sites of Providence Health Care (PHC). The Director plays a key role in the organization in the creation and implementation of transformational change thinking, policies, programs and processes that drive organizational effectiveness. The Director regularly interacts with the Senior Leadership Team, Program, Operational, Professional, Corporate and Support Leadership to provide expert consultation and to action organizational change and culture development initiatives. Builds PHC’s strategic change and culture development capacity by creating a team of skilled professionals, overseeing the delivery of change management and culture development education and coaching for PHC leaders, and leads creation of an inventory of accessible change and culture development tools and resources.

Key organizational change projects include but not are not limited to strengthening organizational culture, and the transformation afforded by the move to the New St Paul’s Hospital & Health Campus. Provides senior project leadership to support the achievement of organizational directions, goals and objectives utilizing change and culture transformation expertise, communication, presentation, facilitation, conflict management and interpersonal skills to carry out their accountabilities.

Qualifications / Skills and Education: Education and Experience

A Master’s degree in Health or Business Administration, Leadership or Organizational Development or other related Master’s degree. Ten (10) years of related health care planning/operations experience, supplemented by strong mediation skills and the ability to motivate and influence leaders, physicians and volunteers to embrace and take action on change. Additional experience/training/skills in areas such strategic planning, communications, human resource management, leadership development, business and finance, quantitative/analytical skills.

Skills and Abilities
- Demonstrated competency in the implementation of evidence-informed practice in areas such as organizational change, employee engagement, cultural transformation, business redesign processes, systems thinking, and learning and innovation.
- Demonstrated ability to assess, design, implement, and evaluate change initiatives and programs.
- Demonstrated understanding of complex, large-scale organizational environments and the opportunities and challenges presented by such environments.
- Demonstrated ability to build, influence, and work with a variety of internal and external teams or partners.
- Demonstrated innovation, systems thinking and creativity in problem solving and decision-making.
- Excellent interpersonal skills and report presentation and writing skills.
- Demonstrated ability to communicate effectively both verbally and in writing such that messages are understood; that is, understanding the essence and subtleties of the communication and the intended audience.
- Ability to work effectively, both independently and as part of a team.
- Ability to critically assess policy and procedures and affect change.
- Ability to respond to changing priorities and unforeseen circumstances.
- Ability to provide leadership, guidance and direction to staff and the leadership team.
- Ability to effectively manage budget and staff resources.
- Ability to organize, prioritize and balance work.
- Ability to plan and establish courses of action for self and others that are results oriented.
- Ability to manages own work activities and delegates tasks to achieve maximum efficiency.
- Ability to champion new initiatives and the implementation process amongst team members.
- Ability to identify and implement improvements in work systems to ensure that the highest possible level of quality service is achieved.

Duties and Responsibilities: 1.In collaboration with the Corporate Director, aligns and/or ensures the alignment of organizational change and culture tr

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