Specialist, Change Management, Bcehs

6 months ago

Vancouver, Canada BC Emergency Health Services Full time

BC Emergency Health Services

Vancouver (Hybrid)

Permanent, Full Time, Non-Contract

The Specialist, Change Management reports to the Director, Planning Reporting and Evaluation, and is a key member of the team and is accountable for leading and providing expertise for change initiatives within the program's scope of work by assessing the risk and impact of the change, assessing change readiness, creating and implementing change management strategies. The Specialist develops, updates, evaluates and applies the change management methods, solutions, and processes to advance the delivery of the strategic priorities for BCEHS's programs and/or service. The role provides change management professional expertise, guidance and input into project planning and support of operational and project teams, identifies emerging risks and supports development of mitigation strategies, builds organizational change management capacity, and provides change management expertise from an organizational impact, communications, and/or training perspective.

The Specialist, Change Management plays a key role in implementing consistent change management practices, tools and templates across the organization, such as change impact analyses and change plans. This role strives to affect and encourage adoption, increase utilization of and proficiency with relevant changes that impact employees by increasing benefit realization, value creation, return of investment and the achievement of results and outcomes. The Specialist works with project partners and interested parties on an ongoing basis to gather information required to drive the change management plan and encourages project teams to meet on a regular basis to facilitate change management issues and identify opportunities. Provides support to PHSA programs / services by recognizing current patterns across the system and partnering to develop and implement strategies to improve organizational performance.

What you'll do

Develops, revises and evaluates change management practices, standards, guidelines, process and tools for the organization and facilitates the development of skills within the team to implement them.
Plans, implements, integrates, evaluates, monitors regularly to support strategic or transformational change initiatives provides support to project teams, BCEHS partners, and other interested parties throughout each step in the process for assigned projects. Evaluates program initiatives to ensure outcomes meet organizational needs and client satisfaction.
Provides leadership in the development and implementation of strategic and operational initiatives designed to strengthen organizational and systems effectiveness from the identification of change initiatives through to planning, implementation, integration, evaluation and ongoing monitoring to ensure successful project completion and sustainment.
Leverages internal resources and supports across the organization to enable change, ensuring alignment to the organization's key strategies; partners and collaborates with colleagues and other interested parties including project managers, corporate services such as human resources and communications, plus various levels of leadership, clinical and operational colleagues. Fosters and facilitates relationship building, networking, and collective development to advance shared priorities across all partners and other interested parties. Builds capacity through knowledge exchange and knowledge translation activities with a variety of operational leaders, staff, and external partners and interested parties.
Applies the processes, tools and techniques to effectively assess and manage the impact of transformational change on the organization. Supports strategic and tactical direction setting for BCEHS programs/services by monitoring congruence of change initiatives with these directions.
Remains current in the practice of change management by ongoing professional development, researches and implements cutting edge best practices in alignment with future needs of the organization.

What you bring

A level of education, training and experience equivalent to a Master's degree in a relevant discipline, such as Health or Business Administration, Leadership or Organizational Development plus a minimum of five to seven (5-7) years of recent related change management, organizational development and/or project management experience, preferably in a health care setting. Training and experience in change methodology/framework is an asset. Change management certification is an asset.
Ability to demonstrate and speak to the value of change management, including the benefits to overall project health.
Acute business acumen and understanding of organizational issues and challenges.
Familiarity with project management approaches, tools and phases of the project. Fosters creativity and innovation in strategic planning involving transformative change including creating strategic change management

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