Supervisor, Customer Support

Reporting to the Customs Manager, the Customs Supervisor will be responsible for assisting the Customs Branch Manager in overseeing key aspects of day-to-day operations and developing and maintaining existing processes and procedures. The Supervisor will also provide guidance to operational staff to ensure the branch is achieving operational...

**Job Overview**: As a Customer Support and Operations Assistant (CSOA), you will play a crucial role in providing support to our clients and ensuring smooth operations. This position involves a variety of tasks including prospecting, customer support and administrative support. You will also coordinate material sourcing and interact with our client’s...

**RESPONSIBILITIES**: Develop and motivate an effective Customer Care team Supervise agents, which includes performance evaluations, hiring, development, coaching, and disciplining of subordinates Plan, organize and measure efficiency of all activities in the call center to ensure that productivity standards are met Analyze productivity reports to identify...

(BI-LINGUAL FRENCH) **Location**: Montreal / St. Hubert, Quebec At Glanbia Nutritionals Inc., we co-innovate and deliver flavor & ingredient solutions and precision premixes for use in the mainstream food and beverage, infant and clinical, and functional nutrition markets. We are the number one provider of whey-based nutritional ingredients globally and...

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly...

At ENDVR, we’re focused on empowering the world’s best action sport, optical, outdoor and lifestyle brands to connect with in-store associates. We’re the digital platform focused on sales in the physical world, and we make it easy for brands to engage with retail sales associates to drive sales, share product knowledge, promote their brand, and gather...

Hexoskin is looking for a **Customer Support Specialist** to join its Sales & Marketing team! **About Hexoskin** Hexoskin is the leader & pioneer in non-invasive sensors, software, data science & AI digital health solutions. Founded in 2006 in Montréal, Hexoskin's mission is to record and organize personal health information and make it accessible and...

For more than 50 years, Silgan Plastics has defined the plastic bottling industry from technical innovation to creative packaging solutions. No matter what your packaging needs, Silgan can and will handle them. From creation to commercialization, our customized approach to each customer's requirements is what sets us apart from the rest. **SUMMARY...

**Primary Duties and Responsibilities**: - Serve as a single point of contact while effectively and cooperatively providing superior customer support and problem resolution - Create service requests and properly document all customer interactions and troubleshooting actions in the department's case management system - Provide tier 2/3 functional and...

Please refer to the job aid for instructions on how to apply. McGill’s Scholarship and Student Aid Office (SSAO) advises McGill students on funding options, budgeting, and debt management. They administer all provincial, federal, and US government student financial assistance. They offer an Entrance Bursary Program, Entrance Scholarships, an In-Course...

**Customer Support Agent** Inventory & Syndication Analyst - Bilingual English - French_ - Location: Montréal, QC_ In addition to financial compensation, benefits include: - 18 days of paid time off - Comprehensive Health & Dental Insurance plan, includes vision care - Monthly stipend to put towards home office improvements - Mac or Windows equipment...

The Customer Support Coordinator (CSC) is responsible for providing and achieving outstanding customer service and total satisfaction to existing and prospective customers while building positive customer relationships to help enable development of new business opportunities. The CSC is the foundation for customer support providing a source for initial...

**About Behavox**: Behavox is shaping the future for how businesses harness their most important raw material - data. Our mission is bold: Organize enterprise data into actionable information that protects and promotes the business growth of multinational companies around the world. From managing enterprise risk and compliance to maximizing revenue and...

Humanify, agence de conseil en recrutement, est fière daccompagner son client, spécialiste dans la fabrication de structure LED, dans le recrutement dun(e) **Customer Support / Technicien(ne) support client** English Follows: **Notre entreprise offre aux producteurs en serre la solution de luminaires horticoles DEL la plus performante et unique sur le...

**LRDG Language Research Development Group** is a Canadian company, based in Montreal, and leader in online language learning, offering a unique blend of tutoring expertise and online community support, for fast, proven results. We have been a recognized partner of the Canadian government for over 20 years and are now looking to grow and expand on what has...

**Job description** **About the role**: **Responsibilities**: - Promotes client satisfaction - Manages camp registrations through Amilia - Sends invoices to parents - Communicates parent satisfaction concerns to the Head of Customer Support and Location Camp Directors - Convert potential client into a buying client **Qualifications**: - Proven customer...

**Job Brief**: Assist all customers and travel agents by performing activities pertaining to ticketing, schedules changes and programs modifications and/or booking processes. **Position Type**: Permanent, Full-time (37.5 hrs per week). **Shift type**: days, evenings, weekends, statutory holidays **RESPONSIBILITIES**: - Communicate schedule changes to our...

Who We AreE-SMART develops and manufactures innovative ADAS solutions that increase the safety of fleet vehicles. E-SMART helps set new safety standards with Intelligent Speed Adaptation. This solution determines vehicle location in real time to actively manage the maximum speed the vehicle can attain in the respective posted speed zone. Along with its other...

Who We AreE-SMART develops and manufactures innovative ADAS solutions that increase the safety of fleet vehicles. E-SMART helps set new safety standards with Intelligent Speed Adaptation. This solution determines vehicle location in real time to actively manage the maximum speed the vehicle can attain in the respective posted speed zone. Along with its other...

Who We Are E-SMART develops and manufactures innovative ADAS solutions that increase the safety of fleet vehicles. E-SMART helps set new safety standards with Intelligent Speed Adaptation. This solution determines vehicle location in real time to actively manage the maximum speed the vehicle can attain in the respective posted speed zone. Along with its...