Lead/manager, Canada Strategy

7 months ago

Toronto, Canada Manulife Full time

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

**Working Arrangement**

Hybrid

The **Strategy/Manager Lead, Canada Strategy & Transformation **is an integral contributor of the development, governance, and realization of Manulife Canada’s long-term strategy and vision. This role has a broad focus on driving the Canada Segment Strategy forward with direct accountability to the Head of Canada Strategy & Transformation.

This role supports the acceleration of strategic objectives, providing the right data and insights at the right time to help stakeholders solve challenging problems. This role supports the delivery of comprehensive, forward-looking advisory services to senior management, while also supporting the maintenance an effective monitoring framework and process that will help ensure a successful execution on our strategy to achieve our objectives. The individual may work closely with Business Unit Strategy teams to enable efficient completion of Business Unit-led initiatives.

**Key Accountability Focus Areas**

**_Delivery Execution & Reporting _**
- As needed, develops delivery roadmaps across key strategic initiatives, embedding into relevant delivery tools
- Supports ad-hoc and monthly portfolio management reporting as necessary
- Support the management of portfolio-level intake process, understanding the impact of new items to the existing portfolio
- Provides proactive recommendations on tools and processes to drive enhancements across reporting and analytics.

**_Strategic Communications _**
- Support planning, developing, and deploying communications in support of strategy execution.
- Support internal communications strategies, such as all-colleague townhalls and offsites, and helps bring them to life.
- Support strategic partnerships with key business partners and across the Segment to gather and share relevant information.

**_Strategic Analysis & Planning _**
- Works with internal partners to gather information to deliver thoughtful recommendations to senior management on strategic planning and direction
- Develops and prepares executive presentation materials, metrics and performance reports, and ad-hoc requests as needed including crafting analysis, conclusions, and facilitating associated actions.
- Analyzes key business priorities, evaluates options to grow the business through organic and inorganic growth, and brings insight to generate executive action that creates value for the company.
- Monitors industry trends, market positioning or competitive activity to inform strategy and plans.
- Conducts external research on emerging trends, synthesizing recommendations, understanding the impact on the business, and ultimately presenting findings in a clear, concise, and decision-driven manner.

**Job Requirements**:

- 3-5 years of relevant, progressively senior experience.
- Advanced degree in business or equivalent, experience in management consulting an asset.
- Exceptional interpersonal skills with ability to foster and maintain relationships in a matrixed, geographically dispersed organization.
- Ability to set, manage and work to the expectations of stakeholders and to work independently as well collaboratively in a dynamic group.
- Exceptional communication skills, both verbal and written, for varying audiences.
- Strong Financial Services business acumen in a fast-paced high performing environment.
- An aptitude for strategic, critical, and analytical thinking and effective conceptual, diagnostic, analytical and problem-solving skills.
- Demonstrated experience in the development and execution of a large-scale transformation strategic plans.
- Demonstrated ability to break down complex problems into actionable steps and to create solutions where blueprints may not exist.
- Receptive and adaptive to an evolving, fast-paced environment.

**Competencies**
- Structures problems, analyzes data and presents complex findings in a clear, concise, and decision-driven manner.
- Be a champion of collaboration, by proactively reaching out and working with relevant stakeholders to mobilize teams and bring all partners together through open dialogues to drive towards a common goal/approach.
- Make complex concepts simple and engaging for various audiences.
- Actively embraces change efforts and acts as a change agent to build awareness and vision.
- Applies organizational savvy and business expertise to present and defend issues that have a direct and significant impact to the business.
- Ability to quickly shift priorities.

**Decision Authority**
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