Volunteer Coordinator

3 months ago

Charlottetown, Canada Immigrant & Refugee Services Association PEI Full time

**Volunteer Coordinator**

**Full Time Term Position through March 31, 2025**

**Salary**: $23.14 per hour to start, 37.5 hours per week

Charlottetown, PE
- Immigrant & Refugee Services Association PEI (IRSA) acknowledges that Epekwitk (Prince Edward Island) is located in Mi’kma’ki, the ancestral and unceded territory of the Mi’kmaq People. The Epekwitnewaq Mi’kmaq have occupied this Island for over 12,000 years. We honour the “Treaties of Peace and Friendship” which recognized Mi’kmaq rights and established an ongoing relationship between nations. We are all Treaty People._

**Immigrant & Refugee Services Association PEI (IRSA)**, a not-for-profit organization originally founded in 1993, is seeking a **Volunteer Coordinator** to join us on our mission of building a welcoming and inclusive environment through bringing diverse communities together and empowering newcomers to build a future in PEI.

We help all newly landed immigrants and newcomers to Canada through providing vital support in the areas of short-term settlement services, long-term inclusion and community integration programs in the province of Prince Edward Island.

At IRSA, as an organization and as a team, we are guided by our core values of respect, empathy, diversity, integrity, accountability, innovation and team work in all that we do.

**Why Join IRSA?**

You’ll have an impact, making a difference in the lives and livelihoods of newcomers to Prince Edward Island, enriching our local communities through diverse, inclusive and welcoming programming, while having fun and lead a team of like-minded individuals in the process
- Market Competitive Wages
- Matching Group RRSP program up to 5%
- Group Health Benefits
- Generous Time-Off programs for work-life balance

**How You’ll Spend Your Time**

As a secondary focus, you will be working with our Community Engagement team, and assisting in the delivery and execution of programming including, Canada Connects, EAL sessions, Group Activities, Canada School Programming and other IRSA Annual events, with the goal of newcomer’s successful integration into the local community.

This role collaborates across departments to build strong relationships with internal and external stakeholders to promote IRSA’s vision, mission and core values.

**Responsibilities**:

- Recruits and attracts volunteers for all programs and services offered by IRSA.
- Responds to offers from the community to volunteer; triaging incoming offers according to interest, availability, skills, etc.
- Completes reference checks and ensures all volunteers undergo a criminal record check.
- Trains or arranges for the training of the volunteers, including ensuring appropriate Cultural Inclusion Training is delivered.
- Schedules volunteers for various programming or event needs.
- Supervises and oversees performance of all volunteers.
- Provides certificates or letters of reference (as appropriate, when requested).
- Listens to feedback from the volunteers and stakeholders about their engagement with newcomers.
- Manages offers of donations, to confirm timely and complete reception and use of the same.
- Monitors the ongoing programming plan to ensure outcomes are on target, and adjusts plans, if necessary, to meet IRSA/Volunteer needs as they arise.
- Acts as strong client advocate, refers clients/volunteers to internal and external support programs and services, including navigation of government systems, and community resources, as determined through needs assessments.
- Provides supportive para counselling, referrals and information to empower clients to solve and cope with challenges arising from connection needs in Canada.
- Liaises with community organizations to form partnerships for assisting newcomers with Community related concerns.
- Ensures up to date comprehensive case notes are completed on all client/volunteers’ files in a timely manner within IRSA’s client management system
- Evaluates service program delivery and provides regular reporting for funding partners as instructed.
- Is committed to ongoing process review and improvement to further the efficiency of the above listed duties.

**What You Bring**
- You have a post-secondary degree or diploma in Education, Human Services, Social Work, or a related discipline, with a minimum of 1-year experience in role (or an equivalent combination of education, training and work experience).
- Experience working with volunteer groups, and driving engagement and growth would be considered an asset.
- Experience delivering programming, in a cross-cultural context would be considered an asset.
- Proven ability to identify and navigate service gaps and manage case loads with competing priorities.
- Demonstrates a high level of empathy, coupled with a strong working knowledge of the challenges and issues facing newcomer populations, networks and support organizations.
- Demonstrates cultural competence and the ability to work with people from diverse b

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