Employee Experience Advisor

2 months ago

Vancouver, Canada WSP Full time

**The Opportunity**:
As an Employee Experience Advisor, you will provide guidance to solutions and strategies to resolve complex issues on a variety of People and Culture process-related topics. You will partner with the Strategic Talent Team, Centers of Excellence, and the operational leaders with the objective of creating a consistent employee experience throughout the employee life cycle.

You will demonstrate an in-depth understanding of WSP’s People & Culture strategy and enablers, with a focus on integrating the talent strategy, including supporting our broader redeployment strategy, to drive a high-performance and thriving diverse culture. By effectively engaging in resolving employee relations matters with proficient coaching of management, you’ll be ensuring WSP remains an attractive employer, and maintaining strong engagement levels with staff.

You will manage the most complex employee cases including investigations, performance management, and offboarding. You will inspire a culture of continuous learning, and encourage team members to share their experiences in case management so the team can all learn from each other.

You will continuously seek to develop and implement process improvements which foster sound employee relations and engagement. It is critical that the Employee Experience Advisor Team Lead has a robust understanding of employment and Human Rights legislation provincially and nationally.

**Why choose WSP?**
- We value and are committed to upholding a culture of **inclusion **and **belonging**:

- Our **Flexible **Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives.
- A **Canadian **success story - we're **proud **to wear the red and white of this beautiful country and show the world what Canada has to offer.
- **Enhance **the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada.
- **Outstanding **career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to **your **ideas and trying **new **things.
- A phenomenal **collaborative **culture and a workforce filled with genuinely **good **people **who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.

We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.

**WeAre **WSP**

**What you can expect to do here**:
The Employee Experience Advisor will have a variety of interactions with colleagues, managers, employees, and leaders as they respond to questions and issues related to HR policy and process. You will interact with legal, safety, finance and other interdependent functions to determine appropriate course of action and bring issues to closure. Core areas of advisory services that you will lead include:

- **Performance management**:Provide advice and counsel on performance management issues. Partners with the Strategic Talent Advisor, manager, and other business leaders as necessary to address performance gaps and facilitates discussions to assess appropriate action. Provides coaching to managers on all aspects of performance including delivering effective feedback and improving performance.
- **Workforce relations**:Conduct internal investigations and brings closure following appropriate protocol. Effectively investigate and implement resolutions on workplace issues in an effort to minimize risk to the organization. Collaborate with legal, safety, finance, and other internal parties as needed on situations that have potential for broad exposure.
- **Talent Management**:Act as a resource on competencies and development tools for managers and colleagues. May facilitate corporate courses for employee or manager development. Partner with employees on the creation of their Personal Development Plan to help them achieve their career goals within WSP.
- **Offboarding**:Supporting where asked to generate severance calculations for employees identified for involuntary offboarding. You will partner with operational leaders to coach and prepare them for involuntary offboarding discussions with employees, and participate in the meeting with those leaders, keeping the safety and wellbeing of our employees at the forefront.
- **Return to work experience**:Partner with the absence management team during complex return to work cases to facilitate a positive experience for employees returning from disability leave. This may involve coaching the receiving manager on ways to reintegrate the employee effectively into the workforce. Manage complex return to work cases for employees returning from other leaves of absence, includi

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