Marketing Manager, Business Banking Lifecycle

19 hours ago


Toronto, Canada BMO Financial Group Full time

33 Dundas Street West Toronto Ontario,M5G 3C2

**This is a contract, approximately 18 months in duration.**

The Marketing Manager, Business Banking Lifecycle is accountable for executing marketing strategies to help drive business objectives for Canadian Business Banking customer onboarding, engagement and retention programs. The role will translate program strategies into solution and communication tactics that engage our clients to serve their needs and help increase profitable customer relationships. Within this role you will help develop and implement marketing strategies and communication materials across multiple channels and multiple tactics, while ensuring all marketing materials adhere to brand strategy and overall business objectives and is compliant with legal/regulatory disclosure requirements. The role is accountable to create communication programs and materials that are current, relevant and continually optimized to drive measurable impact against business results.

**Key Accountabilities**:
Initiative/campaign planning & execution - 75%
- Execute strategic initiatives in collaboration with internal and external stakeholders
- Lead and manage the end-to-end development and delivery of marketing solutions to deliver campaigns, including planning, scheduling & establishing key milestones, copywriting, coordinating stakeholder reviews/approvals, translation, QA, monitoring and reporting
- Design and implement robust testing plans to continually optimize and drive incremental campaign performance
- Develop and manage internal communications plans to drive employee engagement and support of campaigns
- Monitor and track performance of initiatives with regular and ad-hoc reports and dashboards to present results to partners and executives, identify and address emerging issues and inform decision-making based on trends
- Exercise judgment to identify, diagnose, and solve problems within given parameters
- Critically review assets and provide feedback
- Maintain an understanding of the Canadian Business Banking organization to produce effective and integrated marketing solutions
- Manage cross-functional relationships across the Enterprise to leverage opportunities and services
- Act as a liaison between the business and internal marketing functions in order to provide input into the central marketing process and ensure alignment

Risk Management & Control - 10%
- Work with Legal and Compliance teams to ensure consumer-facing materials are compliant with current rules and regulations
- Manage audit requirements: ensure appropriate approvals are documented

Marketing planning - 10%
- Provide support and input in developing the annual marketing plan, including helping to determine business priorities and the best sequence for execution of Lifecyle strategy
- Analyze data and information to provide insights and recommendations
- Conduct research to support the planning process, including competitive intelligence, consumer insights, market trends, and other elements
- Monitor industry best practices and competitor activities related to customer lifecycle marketing

Budget Management - 5%
- Support management of marketing budget allocated for customer lifecycle marketing by tracking and reporting on spend to date as well as status against plan on regular basis

**Qualifications**:

- 4-6 years of relevant experience in marketing including managing marketing initiatives from concept to execution
- Technical proficiency gained through education and/or business experience
- Minimum undergraduate degree in business, marketing, commerce, finance or related discipline
- Marketing experience within a larger organization and/or with a sales force would be advantageous
- Financial industry knowledge/experience also beneficial

**Skills**
- You’re outcome-oriented, self-motivated and want to see your work have an impact
- You’re on the ball, with disciplined project & time management skills, as well as the ability to prioritize effectively to manage multiple assignments. You can mobilize teams and partners to drive meaningful action with pace, then keep them on track to deliver
- You’re a team player and can build effective relationships with internal/external stakeholders, including vendors, and suppliers, to drive collaboration & alignment, and ensure success is achieved as a team
- You’re a strong communicator (in person and in writing) and are able to articulate strategy & results to help inform decisions and optimizations. Attention to detail with the ability to also see the bigger picture is a must
- You’re a customer champion with the instinct to think of the customer first and how to deliver the best customer experience
- You possess an innate curiosity, willingness to learn and challenge the status quo
- You posses strong quantitative and analytical skills with the ability to analyze performance and issues, build and share regular KPI reports, and consolidate learnings to drive data driven decision making



  • Toronto, Canada Relay Financial Full time

    Our mission is to increase the success rate of small businesses. Traditional banking has been a growth limiter rather than a growth enabler for business owners, and we’re changing that. Relay is the all-in-one, collaborative money management platform. We’re building for employer SMBs and their finance function, internal and external, and are focused on...


  • Toronto, Canada Scene+ Full time

    **Who we are** Join Scene+ and be part of Canada's most robust lifestyle loyalty program with over 13 million members and growing! We are a trusted brand, driven by the belief that there's always something to look forward to with rewards for every kind of life. Our goal is to become Canada's favourite loyalty program by nurturing our Members with rewards...


  • Toronto, Canada Scotiabank Full time

    Requisition ID: 206517 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **What you will be doing**: The Director of Client Lifecycle Management at International Wealth Management (IWM) is responsible for overseeing and managing the strategy and operations of the entire client lifecycle, from initial...


  • Toronto, Canada Intuit Full time

    **Overview**: Intuit’s Small Business Group (SBG), serves the needs of small businesses and self-employed through QuickBooks and our ecosystem of attached products. Our mission is to power prosperity around the world, which means dramatically rethinking how we enable small businesses and individuals to run their businesses with confidence. The...


  • Toronto, Canada Top Hat Full time

    Millions of students at 750 leading North American colleges and universities use Top Hat to teach and engage with students before, during, and after class in both in-person and online education. Are you ready to help us change the future of higher ed and deliver equitable education for millions of students? Top Hat is seeking a Lifecycle Marketing Manager...


  • Toronto, Canada President's Choice Financial Full time

    Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of...


  • Toronto, Canada Relay Financial Full time

    Our mission is to increase the success rate of small businesses. Traditional banking has been a growth limiter rather than a growth enabler for business owners, and we’re changing that. Relay is the all-in-one, collaborative money management platform. We’re building for employer SMBs and their finance function, internal and external, and are focused on...


  • Toronto, Canada Maple Full time

    **ABOUT MAPLE** Founded in 2015, Maple is a fast-growing health tech company with a vision to power the future of healthcare by building a connected and superior experience for patients, doctors, and other types of health providers. We offer virtual care services across multiple distribution channels, including Direct-to-Consumer ("B2C"), Employers and...


  • Toronto, Canada TD Bank Full time

    **Work Location**: Toronto, Ontario, Canada **Hours**: 37.5 **Line of Business**: Marketing **Pay Details**: $91,200 - $136,800 CAD **The Integrated Marketing Planning team **is responsible for partnering with the business units and channels within TD to create and execute world class marketing plans that drive shareholder value and increase customer...


  • Toronto, Canada PC Financial Full time

    **All referred applicants must first be submitted through Workday by a current Loblaw Colleague.** **Location**: 500 Lake Shore Boulevard West, Toronto, Ontario, M5V 2V9 **When you hire great people, great things can happen.** PC Financial offers unprecedented value to Canadians through payment products. We’re a different kind of bank with a different...


  • Toronto, Canada Achievers Full time

    As a Customer Marketing Manager / Lifecycle Marketer at Achievers, you will be responsible for developing and executing strategic marketing campaigns and programs that enhance the overall customer experience and drive customer retention. You will collaborate cross-functionally with sales, customer success, and product teams to create and implement targeted...


  • Toronto, Canada President's Choice Financial Full time

    Referred applicants should not apply directly to this role. All referred applicants must first be submitted through Workday by a current Loblaw Colleague. Location: 500 Lake Shore Boulevard West, Toronto, Ontario, M5V 2V9 When you hire great people, great things can happen. PC Financial offers unprecedented value to Canadians through payment...


  • Toronto, Ontario, Canada Bank of Montreal Full time

    ### Job Description### Corporate Card Lifecycle ManagerWe are seeking a skilled Corporate Card Lifecycle Manager to join our team at Bank of Montreal. As a key member of our marketing team, you will be responsible for developing and executing marketing strategies to drive growth and client engagement for our Corporate Card portfolio.### Key Responsibilities*...


  • Toronto, Canada Sumitomo Mitsui Banking Corporation Full time

    **Role Description**: The Analyst will also assist in managing the credit portfolio through on-going monitoring and reporting of asset quality. **Role Objectives**: - Participate in the negotiation, structuring, and execution of new transactions and ancillary products (derivatives, DCM, trade finance, etc.) - Participate in the due diligence of new...


  • Old Toronto, Canada Float Financial Solutions Inc. Full time

    About the RoleWe're seeking a seasoned Lifecycle Marketing Manager to spearhead our growth strategy in the small business segment. As part of our team, you'll be responsible for crafting and implementing multi-channel strategies that drive customer engagement, retention, and adoption.


  • Toronto, Canada Maple Full time

    **ABOUT MAPLE** Founded in 2015, Maple is a fast-growing health tech company with a vision to power the future of healthcare by building a connected and superior experience for patients, doctors, and other types of health providers. We offer virtual care services across multiple distribution channels, including Direct-to-Consumer ("B2C"), Employers and...


  • Toronto, Canada Ascend Fundraising Solutions Full time

    **Overview** **Duties** - Develop and implement comprehensive marketing strategies that align with the company's goals and objectives. - Manage the creation of relevant content across various platforms using tools such as WordPress and Adobe Creative Suite. - Analyze market trends and customer insights to identify opportunities for growth and improvement. -...


  • Toronto, Canada BMO Financial Group Full time

    33 Dundas Street West Toronto Ontario,M5G 3C2 The Director, Business Banking Lending Products will build and lead a team of product management professionals who will be accountable for managing the use of a portfolio of financing products, shared with other lines of business, in meeting the needs of Business Banking clients. The Lending Products team will...


  • Toronto, Ontario, Canada Float Financial Solutions Inc. Full time

    About Float Financial Solutions Inc.Float Financial Solutions Inc. is dedicated to simplifying finance for Canadian businesses, empowering them to eliminate complexity and unlock new opportunities.Through our innovative platform, we enable businesses to streamline spending and optimize cash flow, so they can focus on what matters most: growth.We're committed...


  • Old Toronto, Canada Floatcard Full time

    About FloatFloat is on a mission to simplify finance for Canadian businesses, empowering them to eliminate complexity and unlock new opportunities. Through our innovative platform, Float enables businesses to streamline spending and optimize cash flow, so they can focus on what matters most: growth. As one of Canada’s fastest growing companies and...