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Member Service Representative

2 months ago

North Bay, Canada CAA North & East Ontario Full time

**LOCATIONS**:

- **Orleans Travel Store**: 2026 Tenth Line Rd. Unit 7, Orleans, ON K4A 4X4
- ** Hunt Club Travel Store**: 2446 Bank St. Ottawa, ON K1V 1A4
- ** Sudbury Travel Store**:100 Donna Dr. Unit D11, Sudbury ON P3B 4K6
- ** North Bay Travel Store**: 955 McKeown Avenue, Unit 3B, North Bay, ON P1B 9P3

**TERM**:Full-Time, May - August**

**WAGE**:$17.00 per hour**

**Summary Description**

The Member Service Representative works with CAA members to sell and renew memberships, produce triptiks, provide CAA materials, and sell merchandise. Participation in consumer information sessions and other travel-related events as required.

**Job Duties**
- Provide members with Auto Travel materials and related services including triptiks, maps, and tour books
- Sell, upsell and renew memberships
- Promote and sell travel merchandise
- Answer member/client inquiries

**Qualifications and Skills**:The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Enrolled full-time in the previous academic year and returning full-time in the upcoming academic year
- Students registered in Travel & Tourism program or related discipline preferred
- Excellent customer service skills
- Excellent interpersonal and listening skills
- Excellent attendance and punctuality
- Fluency in both official languages is an asset
- Employment is contingent on a successful Criminal Background Check and reference check.

Job applicants who have disabilities shall be provided with reasonable accommodation throughout the recruiting process.