Member Service Representative
6 months ago
**POSITION: Member Service Representative - Summer Student**
**LOCATION: North Bay Travel Store**:955 McKeown Avenue, North Bay, ON**
**TERM**: **Full-Time, May - August**
**WAGE**: **$18.00 per hour**
**Summary Description**
The Member Service Representative t works with CAA members to sell and renew memberships, provide CAA materials, and sell merchandise. Participation in consumer information sessions and other travel-related events as required.
**Job Duties**
- Provide members with Auto Travel materials and related services including maps, and tour books
- Sell, upsell and renew memberships
- Promote and sell travel merchandise
- Answer member/client inquiries
**Qualifications and Skills: **The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Enrolled full-time in the previous academic year and returning full-time in the upcoming academic year
- Students registered in Travel & Tourism program or related discipline preferred
- Excellent customer service skills
- Excellent interpersonal and listening skills
- Excellent attendance and punctuality
- Fluency in both official languages is an asset
Employment is contingent on a successful Criminal Background Check and reference check.
Job applicants who have disabilities shall be provided with reasonable accommodation throughout the recruiting process.
**Job Types**: Full-time, Fixed term contract, Seasonal
Contract length: 3 months
Pay: $18.00 per hour
**Benefits**:
- Company events
- Employee assistance program
- On-site parking
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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