Customer Service Agent
2 months ago
**Overview**
G-Force Cable, a leading provider of telecommunications and cable services, is seeking a dedicated and customer-focused Customer Service Agent to join our team in Aiken, SC. As a Customer Service Agent, you will be the first point of contact for our customers, providing exceptional support and assistance with service inquiries, technical issues, billing, and more. Your role will be crucial in ensuring customer satisfaction and maintaining our reputation for reliable and high-quality service.
**Duties**:
- Provide accurate information regarding products and services, addressing any concerns or questions.
- Utilize phone etiquette to maintain a positive interaction with customers.
- Analyze customer needs and recommend appropriate solutions or products.
- Perform data entry tasks accurately to ensure customer information is up-to-date.
- Engage in upselling opportunities by identifying customer needs and suggesting relevant products or services.
- Collaborate with team members to resolve complex issues and enhance the overall customer experience.
- Maintain a thorough understanding of company policies, procedures, and product offerings.
**Experience**
- High school diploma or equivalent; college education is a plus.
- Previous experience in a customer service role is preferred but not required.
- Strong communication skills with the ability to articulate ideas clearly and effectively.
- Ability to handle stressful situations calmly and efficiently.
- Detail-oriented with excellent organizational skills.
Join us in delivering outstanding service while growing your career in a supportive environment
Pay: $18.35-$19.12 per hour
Expected hours: 40 per week
Additional pay:
- Commission pay
**Benefits**:
- Extended health care
- Life insurance
- Paid time off
- RRSP match
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
**Education**:
- Secondary School (required)
**Experience**:
- Data entry: 1 year (required)
- Customer service: 1 year (required)
Work Location: In person
-
Customer Care Agent
3 months ago
Moncton, Canada Cloud5 Communications Full timePlease note - Cloud5 Communications cannot hire anyone on a Work Permit at this time due to the recent changes to Immigration rules. Specifically, we have reached the 10% maximum workforce on work permit rule. Should we fall below 10% we will remove this notation and open hiring to all._ **Cloud5 is the leading communications technology and services...
-
Customer Service Representative
3 months ago
Moncton, Canada Quincaillerie Richelieu Ltee Full time**Who are we?** Richelieu Hardware is a North American leader and an agent for change in a dynamic and creative industry. We are an importer, distributor and manufacturer of specialty hardware and complementary products. - Our customers _- More than 110,000 customers in North America: kitchen and bathroom cabinet, storage and closet, home furnishing and...
-
Service Desk Agent
2 months ago
Moncton, Canada NavitsPartners Full time**Service Desk Agent** **Responsibilities**: - Document user details and problem descriptions. - Prioritize and manage support tickets, escalating complex issues as needed. - Record and track the support process and resolution outcomes. - Utilize online resources for updates and troubleshooting assistance. **Must have knowledge and experience**: -...
-
Guest Service Agent
2 months ago
Moncton, Canada Holiday Inn Express & Suites Full timeHoliday Inn Express and Suites Moncton part of DP Murphy Inc is looking for a Guest Services Agent - Seasonal, to join our award-winning team. If you would enjoy working in the best work environment in the city, have the ability to identify and resolve guest related concerns, and are adaptable to changing demands, this opportunity will allow you to grow and...
-
Bilingual Customer Service Representative
6 months ago
Moncton, Canada Apptad Inc Full time**Role: CSR Agent** **Location: Moncton, NB** **Duration - Fulltime** - Basic understanding of retail business within oil and gas industry and upstream/downstream business classification. - Knowledge of different business model operation within downstream distribution eg. DODO model (Dealer Owned and Dealer Operated) - Basic knowledge about of a retail...
-
Bilingual Sales Support Agent
6 months ago
Moncton, Canada Medavie Blue Cross Full timeFor over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. As a not-for-profit organization, we proudly invest in communities to help address some of Canada’s most pressing health care challenges. We are one of Canada's Most Admired Corporate Cultures, one of Canada’s Top...
-
Front Desk Agent
4 weeks ago
Moncton, Canada Days Inn & Suites Moncton NB Full time**Job Overview** **Duties** - Greet guests upon arrival with a warm and friendly demeanor. - Manage the check-in and check-out processes efficiently, ensuring all guest information is accurately recorded. - Handle guest inquiries and resolve any issues or complaints in a timely manner. - Maintain knowledge of hotel services, amenities, and local attractions...
-
Allstate Sales Agent
6 months ago
Moncton, Canada Allstate Canada Full timeThrough our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do. Role Designation: Hybrid 4 Days in Office and 1-day WFH **Benefits Of Becoming an Allstate...
-
Agent client
4 weeks ago
Moncton, New Brunswick, Canada Assomption Vie Full timeResponsabilitésL'agent client est responsable de fournir un service de haute qualité aux clients, notamment en répondant à leurs questions, en résolvant leurs problèmes et en leur fournissant des informations sur les produits et services d'Assomption Vie.Compétences requisesCompétences de communication solides en français et en...
-
Agent bancaire senior
2 weeks ago
Moncton, New Brunswick, Canada Banque Nationale Full timeLa Banque Nationale recherche un agent bancaire senior pour rejoindre son équipe dynamique. A propos du posteL'agent bancaire senior sera chargé de fournir des services financiers personnalisés aux clients, en les accompagnant dans leurs décisions financières et en leur proposant des solutions adaptées à leurs besoins.Fonctions clésRéaliser des...
-
Agent de comptes
1 month ago
Moncton, New Brunswick, Canada National Bank Full timePrésentation du posteL'Agent de comptes de la Banque Nationale est un professionnel qui travaille en synergie avec les partenaires pour répondre aux besoins spécifiques de la clientèle. Avec un excellent sens de la relation clientèle et une proactivité, l'Agent de comptes prend en charge tous les besoins de la...
-
Agent(e) en Reclamations
2 weeks ago
Moncton, New Brunswick, Canada Assomption Vie Full timeDecouvrez le Role Assomption Vie est à la recherche d'une personne qualifiee comme Agent(e) en Reclamations pour rejoindre son equipe administrative. Ce poste est responsable du traitement des reclamations individuelles, qui comprend les reclamations d'invalidite, de deces, d'exonération des primes et de maladie grave. Voici les Responsabilites Traiter...
-
Group Sales Agent
2 months ago
Moncton, Canada Assumption Life Full timeDiscover The Opportunity Moncton, NB Insurance Entry Level Temporary $41,000 - $50,500 / year **Benefits**: Health Insurance Dental Insurance Paid Time Off Flexible Work Retirement Plans Life Insurance Disability Insurance Employee Assistance Program Bonuses & Incentives Wellness Programs Our Group Insurance team is looking for a Group Sales Agent....
-
Distribution Agent
4 weeks ago
Moncton, Canada Medavie Blue Cross Full timeFor over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. As a not-for-profit organization, we proudly invest in communities to help address some of Canada’s most pressing health care challenges. We are one of Canada's Most Admired Corporate Cultures, one of Canada’s Top...
-
Customer Service Ambassador
2 months ago
Moncton, New Brunswick, Canada beBee Professionals Full time $30,000 - $45,000{"h1": "Customer Service Representative Role at beBee Professionals", "p": "We are seeking a dedicated and friendly Customer Service Representative to provide exceptional service to our customers in Moncton, Canada. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and collaborating with colleagues to...
-
Customer Service Representative
1 month ago
Moncton, New Brunswick, Canada beBee Professionals Full time $25,000 - $35,000We are seeking a skilled Customer Service Representative to manage customer transactions and provide a positive shopping experience. Key responsibilities include processing customer purchases, handling cash and credit transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and handle cash and credit...
-
Customer Service Specialist
1 month ago
Moncton, New Brunswick, Canada beBee Professionals Full time $35,000 - $50,000We are seeking a highly skilled and customer-focused Customer Service Specialist to join our team at beBee Professionals in Moncton, Canada. As a Customer Service Specialist, you will be responsible for providing exceptional customer service, assisting customers with their purchases, and contributing to the overall success of our store.Key...
-
Customer Service Coordinator
3 weeks ago
Moncton, New Brunswick, Canada AM PM CLEANING SERVICES INC. Full timeJob Title: Customer Service CoordinatorWe are seeking a detail-oriented and customer-focused Customer Service Coordinator to join our team at AM PM CLEANING SERVICES INC.Assist in the preparation of marketing materials to promote our servicesAddress customer complaints or concerns in a timely and professional mannerCoordinate special events and promotions to...
-
Customer Service Representative
1 month ago
Moncton, New Brunswick, Canada beBee Professionals Full time $30,000 - $45,000We are seeking a Service Excellence Specialist to provide exceptional service to our customers, helping them with inquiries and resolving any issues they may encounter.Key Responsibilities:Handle customer inquiries via various channels.Provide information about products and services.Resolve customer complaints in a timely and professional manner.Document...
-
Customer Service Representative
4 weeks ago
Moncton, New Brunswick, Canada Michaels Full timeJob SummaryWe are seeking a highly motivated and customer-focused Service Team Member to join our team at Michaels. As a Service Team Member, you will be responsible for delivering exceptional customer service, maintaining a well-organized store environment, and supporting the sales floor team.Key ResponsibilitiesCustomer Service: Provide friendly and...