Director - Business Solutions and It

2 months ago

SaintJérôme QC, Canada Meubles Foliot - Foliot Furniture Full time

**POSITION PROFILE**

Under the leadership of the Vice President - Corporate Services, the Director of Business Solutions and IT Infrastructure will be responsible for ensuring the functioning of IT operations and infrastructure for the entire company. In addition, he/she will ensure the evolution of the infrastructures and contribute to the achievement of the organization's strategic objectives in terms of technology.

**ROLES AND RESPONSIBILITIES**

**The Director of Business Solutions and IT Infrastructure will be responsible for a multidisciplinary team divided into two components: Business Solutions and Operations Management and IT Infrastructure.**
- Manage a multidisciplinary team of experts based in Saint-Jérôme and Las Vegas;
- Develop and lead IT business strategies;
- Participate in the planning and monitoring of budgets;
- Implement policies and processes that better meet the needs of the business;
- Maintain and develop the IT, office, and telephone infrastructures according to the operational requirements, business needs, and growth of the company;
- Ensure the resolution of problems related to computer systems;
- Identify opportunities for improvement and optimization of these systems;
- Recommend technology alignments and systems investments;
- Negotiate, manage and follow up on service agreements with external suppliers;
- Be on the lookout for new developments and evaluate the relevance of these advances for the organization according to the determined business strategy;
- Supervise IT technical support activities and ensure satisfaction while respecting predefined IT standards;
- Responsible for several operational processes such as change management, incidents, problems, configurations, etc.;
- Analyze IT system performance to determine operating costs, productivity levels, and required upgrades;
- IT infrastructure Project management ;
- Mobilize employees to achieve performance objectives by creating a favorable work climate;
- Manage the performance cycle of its employees and support them in their professional development.

**PROFILE REQUIRED**
- Bachelor's degree in Business Administration IT or Computer Science or related field;
- Minimum 10-15 years of relevant experience;
- Minimum 5 to 7 years of experience in managing a team of more than 10 people;
- Mastery of all aspects of project management and relevant project management experience;
- Bilingualism essential (French-English spoken and written) ;
- Expertise in setting up data knowledge base (data mapping and data mining);
- Experience in managing IT systems with multiple service points;
- Results oriented, detail oriented and a good influencing skills;
- Ability to communicate his or her point of view with the company's management;
- Be proactive and customer service oriented;
- Be an agent of positive change;
- Good stress and priority management, ability to work with tight deadlines;
- Demonstrate leadership;
- Attention to detail with the ability to multi-task;
- Collaborative team player;
- Ability to adapt, flexibility and versatility in a changing and growing environment.

**JOB SPECIFICATION**
- The position requires travel within the United States.

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