Team Leader
2 months ago
**POSITION PROFILE**
The Business Solutions & SAP Team Leader is a senior role that oversees the work of a team of Business Analysts (BAs), including themselves, in a manufacturing environment. You'll be joining a high-energy, hard-working Business Solutions & SAP team where you'll have the opportunity to realize your full potential You'll have the chance to collaborate with the teams and be responsible for leading them to excel.
**ROLE AND RESPONSIBILITIES**
- Provide a close link between the business and the IT department, and translate business needs and objectives into functional requirements for software development or SAP system enhancements.
- Manages the day-to-day operations of the BA team, such as assigning tasks, monitoring progress, providing feedback, resolving issues and ensuring quality and timely delivery of deliverables.
- Conducts interviews, workshops, surveys and other methods to gather and analyze business requirements from stakeholders, and validates them for accuracy, completeness and feasibility.
- Provide support for the planning, organization and delivery of tasks;
- Ensure that test cases are ready for implementation, ensuring that testing conforms to requested specifications to produce quality deliverables;
- Ensure that documentation is completed for each task and that it is in line with the change details and the business need of the formal request;
- Collaborate with the various departments to set up training plans for the necessary technological tools;
- Support the company in continuous improvement projects.
**DESIRED PROFILE**
- Bachelor's degree in administration or related discipline;
- At least 8 to 10 years of relevant professional experience in a similar role;
- Experience in project coordination or project management;
- Responsible, autonomous and able to prioritize;
- Fluency with SAP
- Versatile and excellent team player.
**KNOWLEDGE AND SKILLS REQUIRED**
- Bilingual (spoken and written - French and English);
- Solid technical background and practical experience;
- Mastery of the Office Suite;
- Strong oral and written communication skills;
- Demonstrated leadership and teamwork skills;
- Discretion and ability to manage confidential files;
- Ability to work in a fast-paced environment.
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