Office Manager

5 months ago

Toronto, Canada Royal LePage Top Service Full time

**About Us**:
We are a leading multi-location Real Estate brokerage firm committed to providing exceptional service to clients seeking to buy, sell, or rent properties. With a focus on integrity, professionalism, and innovation, we strive to exceed our clients' expectations and build lasting relationships within our community. Our dedicated team of agents and staff are passionate about real estate and driven to achieve success.

We are seeking a dynamic and experienced Real Estate Office Administration Manager to help lead our team to new heights of success. As the Administrative Manager, you will oversee the day-to-day operations of our Real Estate office staff, providing leadership and guidance to drive business growth. This is an exciting opportunity for a motivated individual with strong leadership skills and a passion for real estate.

**Responsibilities**:

- Oversee the operational management of multiple GTA office locations, ensuring smooth and consistent day-to-day functioning of systems and processes.
- Build an effective support team to assist our Real Estate Agents and Broker Managers.
- Support and oversee Office Supervisors to achieve team goals while indirectly managing 20-30 administrative staff.
- Provide proactive leadership through training, feedback, and coaching to ensure compliance, delivery standards, and excellent customer service.
- Foster a positive culture within the offices and between offices.
- Ensure compliance with employment laws and industry regulations.
- Maintain support tools and mentor staff in their use.
- Acquire proficiency in all support tools and stay current to instruct others effectively.
- Manage supply budgets for each office, eliminating unnecessary costs.
- Oversee inventory for the head office branch, replenishing supplies and products as necessary.
- Assist Broker Management in preparing contracts, reviewing offers, and managing transactions to ensure smooth and successful closings as needed.
- Develop and maintain in-depth knowledge of local real estate market trends, competitor activities, and changes in real estate regulations to identify opportunities to make informed business decisions.
- Summarize updates and disseminate changes to systems and tools to office staff developing training materials and protocols as necessary.
- Attend workshops and skill development training as required.

**The requirements for this position include**:

- College degree in project management, engineering, business, real estate or equivalent experience.
- Be able to manage all aspects of large projects, excellent supervisory and organizational skills.
- Detail oriented.
- Critical thinking and problem-solving skills with the ability to resolve issues and handle challenging situations ethically and professionally.
- Strong verbal and written communication skills to effectively interact with staff, agents, and other stakeholders.
- Tech Savvy; proficient in using real estate software, customer relationship management (CRM) tools, and digital marketing platforms.
- Strong organizational and multitasking abilities to manage multiple priorities, meet deadlines, and ensure smooth operations.
- Be present and accessible in the office to support staff during their office hours. This can involve evening and weekend contact availability.
- Strong relationship builder.
- Knowledge of the Real Estate Market.
- Car and a current driver’s licence.
- Two years experience in the Real Estate industry
- Understanding TRESA, FINTRAC, RECO and TREBB rules would be an asset.
- Knowledge of Real Estate Software: Broker Bay, Skyslope and Toronto MLS
- Experience with people management including all aspects of hiring, onboarding and development.

The hours for this position are generally Monday - Friday, 8:00 a.m. to 5:00 p.m., but may vary according to projects and deadlines. In-office position.

Pay: $70,000.00 - $80,000.00 per year, depending on related experience and qualifications.

Pay: $60,000.00-$80,000.00 per year

**Benefits**:

- On-site parking
- Vision care

Schedule:

- Monday to Friday
- Weekends as needed

Application question(s):

- Are you legally authorized to work in Canada on a full-time basis?

**Education**:

- Bachelor's Degree (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

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