Arena Operator Iii, Millennium Place

5 months ago


Sherwood Park, Canada Strathcona County Full time

**_This posting is for multiple hourly positions _**

The role of the Arena Operator III is to provide service to arena guests and is responsible for maintaining recreation facilities as it relates to facility inspections and preparation, ice making and maintenance, ice resurfacing, and event support. Responsibilities include mentorship and coaching to Arena Operator I and II's, implement training programs and provide staff schedule coordination support. Arena Operator III's ensure facilities are clean & safe for guests & staff.

**Responsibilities**:

- Provide the highest level of guest service to create a seamless, positive guest experience
- Conduct daily activities in a leadership role, assisting peers with the completion of tasks and resolve operational issues
- Interact and build relationships with guests and other staff through friendly and courteous interactions and provide options and solutions for guest requests
- Maintain and prepare the arena surfaces and operate the ice re-surfacer and other specialized arena maintenance equipment as outlined in safe work practices and procedures
- Complete arena and ice/field surface and OH & S inspections in accordance with all OH & S processes and procedures and ensure any deficiencies are documented and communicated to the appropriate supervisor
- Prepare and clean arena facilities for ice making, sport court install, and turf, where applicable
- Model safe and effective arena operations practices, conduct staff training, coaching, and mentoring with Arena Operator I and II’s
- Complete shadow shifts with Operator I and II's during their training shifts. Provide detailed feedback and provide coaching to ensure arena operational practices are being carried out safely
- Effectively play a leadership role for large, complex operational tasks such as arena surface removal and installation, and event set-ups and takedowns
- Perform competency checks for arena operating tasks such as ice re-surfacer, janitorial machines, and ice maintenance equipment
- Work closely with the Arena Operations Supervisor to plan staff meetings, and deliver and present training programs

**Skills and Abilities**
- Knowledge of facility programs and activities, and day-to-day facility operations
- Strong supervisory abilities including demonstrated leadership skills to motivate, develop high
- performing teams and foster a sense of teamwork
- Excellent customer services skills and the ability to positively interact with facility guests
- using strong conflict resolution skills
- Strong organizational and time management skills
- Exceptional communication and interpersonal communication skills
- Ability to anticipate and troubleshoot potential safety hazards, address guest concerns and requests that can include: ice-booking issues, irregular flood requests, and operational breakdowns

**Qualifications**
- High School Diploma with 3 years related experience
- Experience coaching, mentoring and working as part of a team
- Post-secondary education is considered an asset
- Arena Operator Level I and II Certifications are considered an asset

**Conditions of Employment**
- Submission of Satisfactory Criminal Record Check
- Valid Alberta Class 5 Driver’s licence and submission of a 5-year Driver’s Abstract with less than 7 demerits
- Ability to perform physical labour as part of the job duties and stand/walk for extended periods
- Ability to work varying shifts and hours, including evenings and weekends
- Current Standard First Aid/CPR certification
- Equivalencies of education and experience may be considered _

This competition may be used to fill future vacancies for similar positions within the next 6 months.



  • Sherwood Park, Canada Strathcona County Full time

    **This posting is for multiple hourly positions at Millennium Place **We are seeking organized and efficient housekeepers who take pride in delivering exceptional customer service. You will play a vital role in maintaining our facility to the highest standards while ensuring that all guest expectations are met and exceeded. **Responsibilities**: - Complete...


  • Sherwood Park, Canada Strathcona County Full time

    This posting is for up three hourly positions, working a minimum of 10 hours or 2 shifts per week. _ - Shift hours range from 7:00 a.m. to 11:30 p.m. _ As a Recreation Attendant for Millennium Place, you will interact with guests to provide high quality customer service, complete ongoing facility maintenance, and ensure a safe and clean...

  • Business Analyst

    5 months ago


    Sherwood Park, Canada Millennium Insurance Corporation Full time

    **Opportunity**: **Join our dynamic team at Millennium Insurance, where your methodical skills will drive innovation and excellence.**: **What you will be doing**: - Collaborate with cross-functional teams to gather, evaluate, and document business requirements related to insurance products and processes. - Work with cross-functional teams to model as-is...

  • Business Analyst

    5 months ago


    Sherwood Park, Canada Millennium Insurance Corporation Full time

    Opportunity Join our dynamic team at Millennium Insurance, where your methodical skills will drive innovation and excellence. What you will be doing Collaborate with cross-functional teams to gather, evaluate, and document business requirements related to insurance products and processes. Work with cross-functional teams to model as-is business processes and...

  • Accounting Clerk

    5 months ago


    Sherwood Park, Canada Millennium Insurance Corporation Full time

    **Opportunity**: **If you have a passion for accounting and possess the skills to manage financial data effectively, Millennium Insurance wants to hear from you! We are seeking a skilled and details-oriented Accounting Clerk to join our team.**: **What you will be doing**: - Process accounts payable and receivable transactions with accuracy and...

  • Accounting Clerk

    5 months ago


    Sherwood Park, Canada Millennium Insurance Corporation Full time

    Opportunity If you have a passion for accounting and possess the skills to manage financial data effectively, Millennium Insurance wants to hear from you! We are seeking a skilled and details-oriented Accounting Clerk to join our team. What you will be doing Process accounts payable and receivable transactions with accuracy and timeliness. Reconcile and...

  • IT Manager

    5 months ago


    Sherwood Park, Canada Millennium Insurance Corporation Full time

    **Opportunity**: **Do you thrive in a challenging and dynamic environment? If so, Millennium Insurance is seeking a skilled and motivated IT Manager to join our team!**: **The IT manager is responsible for ensuring the smooth and secure operations of our technology infrastructure. They play a pivotal role in overseeing the technical aspects of our IT...

  • QA Analyst

    4 months ago


    Sherwood Park, Canada Millennium Insurance Corporation Full time

    **Opportunity**: **Are you passionate about technology and ensuring the quality and reliability of software tools? Do you have a keen eye for detail and a knack for identifying potential issues? If so, we have an exciting opportunity for you to join our team as a QA Analyst at Millennium Insurance Corporation.**: **Successful QA Analysts possess meticulous...

  • Claims Appraiser

    5 months ago


    Sherwood Park, Canada Millennium Insurance Corporation Full time

    **Opportunity**: **Rev up your career in the fast lane! If you're someone who thrives on delivering exceptional customer experiences and has an eagle eye for details, buckle up because Millennium Insurance wants you on board as a Claims Appraiser!**: **What you will be doing**: - Conduct thorough inspections of damaged vehicles to determine the extent of...

  • Sales Supervisor

    5 months ago


    Sherwood Park, Canada Millennium Insurance Corporation Full time

    **Opportunity**: **Are you customer service oriented? If so, Millennium Insurance is looking to add a Sales Supervisor to their team!**: **Reporting to the Office Manager, the Sales Supervisor will be responsible for overseeing and coordinating the day-to-day operations of the sales department. You will lead a team of sales representatives, monitor their...

  • Marketing Specialist

    5 months ago


    Sherwood Park, Canada Millennium Insurance Corporation Full time

    **Opportunity**: **What you will be doing**: - Develop and execute marketing plans to achieve company objectives. - Conduct market research and analyze trends to identify opportunities for growth. - Manage digital marketing efforts and social media marketing. - Collaborate with cross-functional teams to ensure marketing initiatives are aligned with overall...

  • Receptionist

    2 months ago


    Sherwood Park, Canada Millennium Insurance Corporation Full time

    **Opportunity**: **Are you a friendly and organized individual with excellent communication skills? Do you thrive in a fast-paced environment and enjoy interacting with people? We are seeking a motivated and professional Receptionist to join our dynamic team. As the first point of contact for our company, you will play a crucial role in creating a positive...

  • Assistant Controller

    5 months ago


    Sherwood Park, Canada Millennium Insurance Corporation Full time

    **Opportunity**: **Millennium Insurance is a dynamic and rapidly growing local company that navigates industry conventions. We win by thinking innovatively, leveraging specialized expertise, and striving to make it easy to do business with us. As we expand our team, we are seeking a talented and experienced Assistant Controller to join us in maintaining...


  • Sherwood Park, Canada Millennium Insurance Corporation Full time

    **Opportunity**: **Are you passionate about assisting builders in protecting their projects? Are you skilled at navigating intricate insurance options as a professional insurance advisor? Join our team as a Home Warranty Sales Account Representative at Millennium Insurance, where you’ll have the opportunity to make a difference in people’s lives while...

  • Claims Adjuster

    5 months ago


    Sherwood Park, Canada Millennium Insurance Corporation Full time

    **Opportunity**: **Are you customer service oriented? Do you enjoy highly analytical and investigative work? If so, Millennium Insurance is looking to add an Auto Physical Damage (PD) Adjuster to their dynamic team!**: **Reporting to the Auto PD Claims Supervisor, the Auto PD Adjuster will be responsible for investigating and assessing automotive insurance...

  • Actuarial Analyst

    5 months ago


    Sherwood Park, Canada Millennium Insurance Corporation Full time

    **Opportunity**: **Millennium Insurance is looking for a qualified Actuarial Analyst! As a key member of the actuarial team, you will work as part of a group of problem solvers, helping to solve complex business issues from strategy to execution, and contribute to the overall growth of the practice.**: **The Actuarial Analyst is responsible for developing,...

  • Commercial Underwriter

    5 months ago


    Sherwood Park, Canada Millennium Insurance Corporation Full time

    **Opportunity**: **Join our dynamic Commercial Property & Casualty Insurance Division and seize the opportunity to be part of a vibrant team transforming the commercial insurance landscape. At Millennium, you’ll craft innovative broker/client solutions while delivering exceptional services to a diverse range of businesses.**: **This role is your gateway to...

  • Property Adjuster

    5 months ago


    Sherwood Park, Canada Millennium Insurance Corporation Full time

    **Opportunity**: **As a Property Adjuster, you will play a pivotal role in ensuring timely and accurate claims processing for property-related incidents. You will work closely with policyholders, third-party vendors, and internal stakeholders to assess and determine the extent of property damage, evaluate coverage, and negotiate settlements.**: **What you...


  • Sherwood Park, Canada Millennium Insurance Corporation Full time

    **Opportunity**: **Are you a proactive problem-solver with a keen eye for detail? We are on the lookout for a Home Warranty Claims Coordinator to join our team. In this pivotal role, you’ll orchestrate the claims process and bridging the gap between homeowners and builders. If you are ready to make a real difference, we want you on board!**: **What you...

  • Commercial Underwriter

    4 months ago


    Sherwood Park, Canada Millennium Insurance Corporation Full time

    **Opportunity**: **Become a member of our Commercial Property & Casualty Insurance division and embrace the chance to join a vibrant team dedicated to growing the commercial insurance landscape. Here, you'll deliver effective broker/client solutions while providing outstanding services to a wide variety of business classes. This role offers a pathway to...