Sales Supervisor

3 days ago

Sherwood Park, Canada Millennium Insurance Corporation Full time

**Opportunity**:
**Are you customer service oriented? If so, Millennium Insurance is looking to add a Sales Supervisor to their team**:
**Reporting to the Office Manager, the Sales Supervisor will be responsible for overseeing and coordinating the day-to-day operations of the sales department. You will lead a team of sales representatives, monitor their performance, and provide support and guidance to ensure that our clients receive outstanding customer service. Your role will encompass various aspects, including process improvement, team management, customer issue resolution, and collaborating with other departments to optimize customer experiences.**:
**What you will be doing**:

- Recruit, train, and mentor a team of customer service representatives to improve customer loyalty and satisfaction.
- Set performance goals, conduct regular performance evaluations, and provide constructive feedback.
- Foster a positive and motivated work environment to enhance team morale and productivity.
- Monitor and manage sales tickets, ensuring timely and effective resolution of customer inquiries and issues.
- Implement sales strategies to enhance customer satisfaction, retention, and loyalty.
- Handle escalated customer complaints and resolve complex issues with empathy and professionalism.
- Regularly review customer feedback and take necessary actions to improve sales quality.
- Identify operational inefficiencies and propose solutions to streamline processes and enhance delivery.
- Collaborate with cross-functional teams to develop and implement customer-focused process improvements.
- Monitor key performance indicators (KPIs) and take corrective actions as needed, in regards to volume, upsell, close rate, etc.
- Ensure compliance with insurance regulations, company policies, and industry best practices.
- Generate regular reports on team performance, customer feedback, and service metrics.

**What you bring to the team**:

- Minimum of five (5) years of experience in a sales team.
- General Insurance License Level 2 required.
- In-depth knowledge of insurance products, policies, and regulations.
- Excellent leadership and interpersonal skills, with the ability to motivate and inspire a team.
- Analytical mindset, with a high level of attention to detail.
- Exceptional problem-solving skills and the ability to handle challenging customer situations with diplomacy.
- Outstanding communication skills, both verbal and written.
- Proficient computer skills, including experience with claims management software and MS Office Suite.
- Strong organizational and time management skills, with the ability to prioritize and manage multiple tasks simultaneously.
- High degree of emotional intelligence and empathy.

**How you will succeed**:
**How we take care of our Employees**:
**By joining Millennium Insurance, you will belong to a passionate and purpose-driven team. As part of the Wheaton Group Companies, we pride ourselves on being family oriented, socially responsible, and in doing business the right way. Millennium is proud to be Great Place to Work Certified for creating an outstanding employee experience and an amazing workplace culture. Some of the amazing benefits our employees have access to include**:

- Earned Time-Off and Vacation Program
- Group Retirement Savings Plan with employer match
- Flexible work options available
- Fitness center subsidy
- Education Assistance
- Health, Dental and Insured Benefit offerings
- Health and Lifestyle spending account
- Employee discount programs

**About Millennium Insurance**:
**Millennium Insurance is a locally owned and operated property and casualty insurance company based in Sherwood Park, AB. We pride ourselves on offering relevant and competitively priced insurance products, along with industry-leading customer service. Our business lines include personal automobile, personal property, home warranty, commercial property, and commercial liability insurance. Millennium Insurance is part of the Wheaton Group of Companies.**:
**Interested in applying?**:
**This role not a fit for you? Stay connected with us through **LinkedIn** for information on other career opportunities that are available.**:
**Licenses & Certifications**: Required
- Insurance License

  • Grocery Supervisor

    2 weeks ago

    Sherwood Park, Canada Sobeys Lakeland Ridge Full time

    The Grocery Supervisor is responsible for assisting the Grocery Manager in the daily operations of the Grocery Department. This includes attending to the needs of our customers, supervising other employees, product quality assurance and maintaining department standards, all in a professional, responsible, accurate and timely fashion. - **Applicants must have...

  • Sales Supervisor

    1 week ago

    Sherwood Park, Canada Nerval Corporation Full time

    **Work Setting**: - Retail business **Tasks**: - Assign sales workers to duties - Prepare reports on sales volumes, merchandising and personnel matters - Organize and maintain inventory - Resolve problems that arise, such as customer complaints and supply shortages - Supervise and co-ordinate activities of workers **Supervision**: - 3-4 people **Work...

  • Sales Supervisor

    2 weeks ago

    Sherwood Park, Canada Tutti frutti Breakfast and lunch Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Assign sales workers to duties - Authorize payments by cheque - Order merchandise - Authorize return of merchandise - Sell merchandise - Prepare reports on sales volumes, merchandising and personnel matters - Organize and maintain inventory -...

  • Sales Supervisor

    4 weeks ago

    Sherwood Park, Canada Nerval Corporation Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work setting**: - Retail business **Tasks**: - Assign sales workers to duties - Prepare reports on sales volumes, merchandising and personnel matters - Organize and maintain inventory - Resolve problems that arise, such as customer complaints and supply...

  • Sales Supervisor

    1 week ago

    Sherwood Park, Canada Nerval Corporation Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work setting**: - Retail business **Tasks**: - Assign sales workers to duties - Prepare reports on sales volumes, merchandising and personnel matters - Organize and maintain inventory - Resolve problems that arise, such as customer complaints and supply...

  • Wireless Sales Supervisor

    1 week ago

    Sherwood Park, Canada Staples Canada Full time

    : 1251914 **Who we are**: As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If...

  • Sales Supervisor

    4 days ago

    Sherwood Park, Canada Dr Phone Fix - Sherwood Park Full time

    Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Tasks**: - Assign sales workers to duties - Establish work schedules - Sell merchandise - Prepare reports on sales volumes, merchandising and personnel matters - Resolve issues that may arise, including customer requests, complaints and supply shortages - Organize...

  • Sales Supervisor

    1 week ago

    Sherwood Park, Canada Highway 21 ESSO Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Assign sales workers to duties - Authorize payments by cheque - Order merchandise - Authorize return of merchandise - Establish work schedules - Sell merchandise - Prepare reports on sales volumes, merchandising and personnel matters - Organize...

  • Sales Supervisor

    2 weeks ago

    Sherwood Park, Canada Landridge Homes Ltd Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Assign sales workers to duties - Authorize payments by cheque - Resolve problems that arise, such as customer complaints and supply shortages - Supervise and co-ordinate activities of workers **Work conditions and physical capabilities**: -...

  • Full Time Front Desk Supervisor

    4 days ago

    Sherwood Park, Canada Massage Heights Full time

    At Massage Heights, our core purpose is, _"Helping people achieve a higher quality of life through regular Massage Therapy!!"_ We offer our Guests a clinical approach in a spa-like setting - the perfect combination for Guests to benefit from the therapeutic value of regular massage while truly enjoying the relaxing experience of a spa setting. Our Program...

  • Sales Supervisor

    5 days ago

    Sherwood Park, Canada CARE 4 U BEAUTY INC. Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Hire and train or arrange for training of staff - Order merchandise - Authorize return of merchandise - Establish work schedules - Sell merchandise - Prepare reports on sales volumes, merchandising and personnel matters - Organize and maintain...

  • Sales Supervisor

    2 weeks ago

    Sherwood Park, Canada The Nail Place Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years - or equivalent experience **Tasks**: - Order merchandise - Authorize return of merchandise - Establish work schedules - Sell merchandise - Prepare reports on sales volumes, merchandising and personnel matters - Organize and maintain inventory - Resolve...

  • Recreation Business Services Supervisor

    4 weeks ago

    Sherwood Park, Canada Strathcona County Full time

    **This posting is for 1 temporary full-time position up to 18 months** The Recreation Business Services Supervisor leads department staff in making strategic business decisions to support the planning, development and implementation of centralized services, including registrations, facility bookings and memberships while keeping particular attention to...

  • Personal Trainer and Evening Supervisor/manager

    4 days ago

    Sherwood Park, Canada 360 Fitness Sherwood Park Full time

    **We're Hiring for a Personal Trainer Supervisor Position** 360 Fitness is on the lookout for a high-end personal trainer who can bring a positive change in the lives of our clients and lead a part of our training team. We are a PRIVATE personal training studio located in Sherwood Park, and our focus is on providing life-changing results to our clients...

  • Technology Sales Supervisor

    2 weeks ago

    Greenfield Park, Canada Bureau en Gros Full time

    : 1212844 **Who we are** As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If...

  • Sales Administrator

    2 weeks ago

    Sherwood Park, Canada Blackstone Industrial Services Inc Full time

    Blackstone is an innovative service company supporting both reciprocating and centrifugal equipment throughout its lifecycle. Blackstone supplies field services, parts, and repair for a wide range of industrial rotating and static equipment. Blackstone specializes in repair, maintenance, commissioning, turnaround, overhaul, installation, and engineering...

  • Overhead Crane Sales Representative

    1 week ago

    Sherwood Park, Canada CRS CraneSystems Inc Full time

    Founded in 1991 as an overhead bridge crane service and company, CRS CraneSystems has since evolved into a market leading, full-service crane manufacturer. We have an extensive maintenance service and parts business, a diversified customer base, and ISO 9001 certification. We have experience in complex, diverse and challenging sectors and industries...

  • Outside Sales Representative

    2 weeks ago

    Sherwood Park, Canada Floworks International LLC Full time

    Sunbelt Supply is global provider of flow control solutions. We maintain one of the largest and most diversified selections of valves, actuators, actuation accessories and specialty PFF in North America, comprised of more than 50 major manufacturers. We provide in-house valve automation services, including CAD design and drawings, machine, fabrication,...

  • Sherwood Park Full Time Deli Supervisor

    5 days ago

    Sherwood Park, Canada Italian Centre Shop Full time

    **Full Time Deli Supervisor at our Sherwood Park location (8005 Emerald Drive ) in Sherwood Park AB** **Want to enjoy a free lunch every shift and a yearly bonus?** **Join us in our mission to “Connect community through food and cultural experience”** Working at the Italian Centre Shop is like being part of our family. We value, reward, and promote...

  • Store Supervisor

    4 weeks ago

    Sherwood Park, Canada Party City Full time

    Join the Party! We are looking for individuals who can assist our customers to plan the perfect party! Party City offers customers all they need to plan their event with a mix of party supplies such as balloons, decorations, favours for birthdays, holiday parties, and special occasions, as well as halloween costumes and décor. Party City offers...