Technical Sales Representative

4 months ago

Québec, Canada John Crane Full time

**Duties & Responsibilities**
- Identifying and securing sales opportunities of all products or services offered to develop, grow the business and expand market share.
- Building, managing and enhancing relationships with customers in the defined territory.
- Use CRM tool to manage customer relationships which includes leads, opportunities, orders and account plans.
- Development and implementation of sales strategies to achieve sales forecast.
- Develop, nurture and maintain close working relationships with decision makers.
- Provide technical training for clients on products and services offered.
- Observes, collects and evaluates customer install base. Then reports seal program’s results utilizing John Crane’s current reliability management software, e.g., INTERFACEÓ under general direction of their sales manager and/or Regional Engineer.
- Analyzes the equipment survey for inventory optimization opportunities within current management guidelines.
- Investigates mechanical seal failures and makes recommendations for changes in product configuration, design and materials for improved performance by producing failure analysis reports.
- Communicates orally and in writing with customers, company personnel, and vendors providing counseling, quotes, recommendations, and technical assistance.
- Collects new equipment data sheets from customer’s project engineers and makes recommendations with guidance from their Manager and/or the Regional Engineer.
- Develops close working relationships with internal support staff to help facilitate business objectives.
- Performs other duties and responsibilities as necessary to comply with customer requests, or as required by their Manager.

**Diversity & Inclusion**

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

**The Individual
**Education**:

- Post
- secondary education in business or Mechanical engineering or equivalent industry experience
- Professional selling skills training would be an advantage

**Experience**:

- 3 years of related technical sales experience selling to various markets would be an advantage.

PHYSICAL/MENTAL REQUIREMENTS:

- Must be bilingual (French & English) able to read, write, speak and understand
- Complete all safety training for site access (Site Orientation, H2S, WHIMIS, First Aid, etc. )
- Drug and alcohol testing may be required for customer site access
- Travel in company vehicle for extended periods on time
- Hotel room overnight stays may be required
- Ability to think strategically and develop strategic plan
- Ability to plan and work independently
- Deal with different personalities and overcome communication barriers
- Must be able to sit for extend periods of time; a minimum of 2 hours
- Must be able to maneuver to all areas of the office, shop, warehouse, or manufacturing plant
- Must be able to lift up to 10 pounds and carry up to 20 pounds.

WORK ENVIRONMENT:

- Office, Travel by Vehicle or Air, Customer Sites, Hotel Room, Seal Inspection Bench

**About Smiths**

**About John Crane

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