Administrative Coordinator
5 months ago
Bath Fitter is the first choice, industry leader in bathroom renovations, and has been manufacturing and installing premium quality acrylic bathtubs and seamless bath wall systems since 1984. Our mission is to make people smile every time they see their bath.
As an **Administrative Coordinator** at Bath Fitter, you will be the central point of all activities dealing with customers, employees, and management.
**WE OFFER**:
**Established Company**:37 years in business and still growing with locations in the Maritimes
**Great Benefits**: Paid Holidays, Paid Time Off, Medical/Dental/Vision Insurance
**Culture and People**: Certified _Great Place to Work®_
**Growth Potential**: We promote from within, with additional training programs available
**Tasks and Responsibilities**
- You will be responsible for coordinating all branch activities involving customers, employees, and management.
- Typical tasks include: Answer incoming calls from prospective customers promptly, politely, and successfully set appointments for Sales Consultants
- Responsible for payroll, AP/AR, inventory control, and collections
- Prepare daily bank deposit and maintain petty cash expenses
- Review and enter orders and completed jobs in Bath Fitter systems
- Schedule installations and service calls with the customers
- Ensure the successful completion of installations.
- Evaluate uninstalled new orders, identify opportunities for value added sales
- Handle customer inquiries and complaints with utmost professionalism
- Perform in high pressure, fast growth retail company environment
- Building meaningful relationships with demanding internal and external clients
- Ensure overall customer experience
- Meet or exceed installation and sales projections.
- Manage inventory, maintain stocking levels, ensure inventory security and supervise accurate counts.
- Manages the maintenance of vehicles, tools and equipment
- Model the behavior in which you want all branch employees to follow.
- Abide by all Bath Fitter policies and procedures.
- Attend and participate in regular branch meetings and training sessions.
- Able to speak clearly and persuasively; write clearly able to read and interpret written information.
- Ability to work collaboratively within the team for a common goal.
- Exhibits confidence in self and others; inspires and motivates others to perform well; gives appropriate recognition to others.
- Exhibits sound and accurate judgment; supports and explains reasons for decisions; includes appropriate people in decision-making process; makes timely and appropriate decisions.
- Looks for opportunities to improve and promote quality.
- Prioritize work activities, uses time efficiently; manages competing demands; able to deal with frequent change, delays or unexpected.
- Perform other duties as assigned.
**Job Requirements**
- College Degree in administration or accounting preferred
Minimum of 2 years of experience in an office environment in a similar role
- Strong interpersonal skills
- Customer Service oriented
- Detailed with strong organizational skills
- Proficient computer skills
- A passion for home improvement industry
- Valid driver’s license and maintain a clean driving record
- Occasional moving/lifting that includes moving objects up to 50 pounds.
**Demonstrated Skills**
- Positive attitude and ability to communicate well with customers and colleagues
- Please note that the Company requires all applicants for employment to submit truthful information and that if the Company learns that an applicant submitted untruthful or false information - even after an applicant’s employment commences - the Company retains sole discretion to either rescind the applicant’s offer of employment or terminate employment._
**Job Types**: Full-time, Permanent
**Salary**: $15.00-$18.00 per hour
**Benefits**:
- Company events
- Dental care
- Extended health care
- Paid time off
- Store discount
- Vision care
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
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