Lead, Patient Reported Measurement

4 weeks ago

Toronto, Canada Ontario Health Full time

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.

What Ontario Health offers

Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:
- Fully paid medical, dental and vision coverage from your first day- Health care spending account- Premium defined benefit pension plan- 3 personal days and 2 float days annually- Individual contributors start at 3 weeks’ vacation with 4 weeks at 2 yrs.- Career development opportunities- A collaborative values-based team culture- A wellness programs- A hybrid working model- Participation in Communities of Inclusion

Want to make a difference in your career? Consider this opportunity.

The Lead is an integral member of the Patient Reported Measurement program within Person-Centred Care and plays an essential role leading the development, planning, implementation of projects and operational initiatives that support clinical quality improvement, innovation and research leveraging best practices and evidence within the Population Health and Value Based Systems Portfolio. This role will collaborate closely with internal program and health system leaders as well as external stakeholders (e.g., Ministry of Health, Ontario Health Teams) to prepare presentations/reports/briefing notes/etc., organize and lead meetings, manage project timelines, as well as other assigned activities. This role will manage ongoing, well-established, and new areas of work focused on patient reported experience and outcome measures and work closely across the clinical programs, with clinical leaders and various stakeholders to drive clinical service changes, broader health system improvements, and health system performance reporting.

Here is what you will be doing:
- Plan, lead, manage, and execute projects of high priority and complexity with provincial scope related to the Patient Reported Measurement program.- Work closely with site leads, clinicians, and other stakeholders to identify opportunities to align clinical, quality improvement and operational priorities across different health care sectors and clinical program areas (such as Ontario’s Hip and Knee PROM Program).- Develop and maintain internal OH relationships and regional team relationships to advance regional clinical programs and innovation initiatives.- Utilizes data and evidence to help identify areas for clinical quality improvement. Additionally, coaches and supports programs to effectively use patient reported data with the goal of advancing person centred care.- Actively manage projects/initiatives, including identifying and effectively communicating with relevant stakeholders, managing project documentation, driving agendas, and providing input in a collaborative setting.- Manage multiple projects and operational tasks concurrently.- Manage and coordinate engagement activities with provincial and regional stakeholders, as well as other stakeholders, through planned engagement sessions, including working groups, expert committees, advisory councils, and focus groups.- Proactively identify and manage project risks and issues, and manage escalation processes, as required.- Support system and regional level performance measurement and management with an emphasis on using data for improvement and planning.- Act as a key interface and liaison with Managers, Directors, and Executives as well as other key internal and external stakeholders, including across Ontario Health, Canadian Institute for Health Information, and Ministry of Health.- Advise and update management teams on a regular basis, including challenges and opportunities.- Pull diverse and interdisciplinary groups together, emphasizing interdependence, shared overall objectives, and the need for combined skills.- Work closely with Ontario Health Teams and Ontario Health clinical programs (i.e., cancer, cardiac, renal, mental health, etc.) and support alignment and implementation of provincial, regional, digital, and clinical standards and guidelines, as appropriate.- Work collaboratively with other portfolios at Ontario Health to drive performance measurement and health system planning activities.-
- Provide input into the use of data, analytics and reporting to improve quality at all levels of the system using provincial and regional data holdings.- Provide leadership in publication, research, evaluation, and the building of evidence to support the role and scope of patient reported measurement.- Develop content expertise in the data, business intelligence and analytics that supports the Patien

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