Consultant, Performance Measurement and Evaluation

4 weeks ago

Toronto, Canada AGCO Full time

**Term**: Permanent, Full-Time

**Division/Branch**: Information and Information Technology Division / Business Optimization and
Insights

**Location**: Toronto (Hybrid Work Model until further notice)

**Application Deadline**: August 21, 2023

**Level**: Level 9

**Salary Range**: Min: $78,561 to Max: $98,203

The Alcohol and Gaming Commission of Ontario (AGCO) is a dynamic, innovative regulatory agency responsible for delivering comprehensive regulatory oversight of Ontario’s alcohol, cannabis, gaming and horse racing industries. We work every day to deliver first-class regulatory services to ensure the industries we regulate are conducted with honesty, integrity, and in the public interest.

The Information and Information Technology Division of the AGCO has an exciting opportunity within the Business Optimization and Insights (BOI) team for a Consultant, Performance Measurement and Evaluation Strategy. Reporting to the Director, Business Optimization and Insights and collaborating with Lead, Performance Measurement and Evaluation Strategy, you will provide support and expertise in developing frameworks, strategies, and processes to measure the agency’s performance related to its policies, activities, and desired outcomes. You will also conduct quantitative, economic, and regulatory-based research, define organizational performance outcomes, design and employ evaluation strategies, and develop and maintain key performance indicators.
- Support the design and delivery of a robust performance measurement strategy that measures the agency’s internal and external priorities.
- Support the formulation of an organization-wide performance measurement framework that includes consistent processes, standards, and supporting documentation.
- Develop and maintain organizational, program, and project performance measures.
- Develop and/or supports the development of reports, dashboards, and other data products for various business areas.
- Formulate business insights through trend analysis, proactive monitoring, and communicates findings to the relevant business areas.
- Develop, assess, and communicate complex quantitative models to support the agency’s analysis of policies and regulatory activities and their impacts on its regulated industries.
- Further evolve organizational performance measurement through the measurement and analysis of external outcomes and the agency’s influence on them.
- Support the review and evaluation of internal and external impacting programs, strategies, and their effectiveness through data collection, synthesizing, and analyzing.
- Provide support in briefing senior leadership stakeholders on lessons-learned, conclusions and recommendations from analysis and develop clear and concise finding reports.
- Develop effective relationships with stakeholders to support performance measurement and quantitative evaluation priorities.
- University degree in one of the following fields: Statistics, Economics, Business Analysis, Public Policy, and/or relevant experience that develops critical and strategic thinking.
- Strong knowledge and demonstrated experience (3+ years) in performance measurement, data analytics and reporting to support evidence-based decision-making.
- A demonstrated experience in developing and implementing performance measurement strategies and frameworks.
- A strong understanding of policy development.
- The ability to assess the effectiveness of policies, intervention strategies, and other regulatory activities through a quantitative lens.
- Strong experience in public-sector program evaluation.
- Strong relationship-management abilities to facilitate meaningful ongoing collaboration with stakeholders.
- Excellent communication (both written and verbal), collaboration and interpersonal skills to prepare and present complex, authoritative analyses.
- Excellent ability to conceptualize, evaluate, and problem-solve. Strategic thinker. Sound judgement and sensitivity to issues and ability to work with a diverse client group and staff at all levels of the Agency.
- Excellent organizational skills with the ability to prioritize work in order to meet time sensitive deadlines.
- Superior knowledge of Microsoft Office suite of products, with demonstrated mastery of Excel to deliver timely analysis and reporting.
- Excellent knowledge of and/or ability to acquire understanding of legislation, regulations, and policies pertaining to alcohol, gaming, cannabis and horse racing regulation.

The AGCO is an inclusive and equal opportunity employer.

Disability related accommodation during the recruitment process is available upon request.

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