Financial Centre Administrator- Ottawa

2 weeks ago

Ottawa, Canada Sun Life Full time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

**Location**: This role is in office only in Ottawa

The role of the **Financial Centre Administrator** is pivotal to the smooth and efficient operation of a Financial Centre.

The focus ranges from supporting providing client service, reporting payments and administrative accountabilities. The Financial Centre Administrator maintains strong relationships with several business partners, to help create and maintain a positive and energetic work environment.

The successful applicant will be creative, an innovative thinker, ability to multitask with strong organizational and PC skills. Ability to work independently, take initiative and prioritize work with a sense of urgency as required.

**Main accountabilities**:

- Provide administrative and general office support aligned with all Sun Life policies and procedures
- Answer telephone and greets clients
- Responsible for reporting payments & expense cheque routines
- Process mail
- Facilities management (premises & equipment)
- Administration of client inventory
- Maintain information on targets and results as well as prepare reports
- Coordinate meetings
- Contribute continuous improvement ideas and support initiatives for the financial centre
- Provide support for the recruiting function
- Ability to provide basic on-site technical support/organizational acumen to escalate and engage technical partners

**Competencies**:

- Client relationship skills and a client centric mindset
- Communication skills
- Interpersonal skills
- Organizational and time-management skills
- Problem-solving and decision-making skills
- Have the ability to interact diplomatically with people
- Ability to work independently and with mínimal direction and frequent interruptions
- Team player who is willing to contribute and help others
- Proficiency working with a PC. Good knowledge of Windows 10, Microsoft Office (Word, Excel and Power Point), Outlook.
- Ability to learn new PC tools quickly

**Qualifications**:

- High school diploma with 3-6 years of experience or an equivalent combination of education and experience - Degree or college diploma preferred
- Experience in an office environment, a client service roles, or in a retail store
- Experience reconciling accounts or financial transactions - some ledger or bookkeeping experience would be an asset
- Knowledge of financial planning and services would be an asset
- Experience working in the financial services or service industry would be an asset

**Unique requirements**:

- Travel is expected to other Sun Life offices, regional/ national training sessions or meetings as required.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

**Salary Range**:
41,300/41 300 - 55,800/55 800

**Job Category**:
Sales - Distribution Support

**Posting End Date**:
01/03/2024

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