Bilingual Customer Service Representative

5 months ago

Concord, Canada Chemsyn Services Inc. Full time

**Job Summary**

**Minimum Education**

High School Diploma or GED required

**Minimum Experience**
- Five (5) years experience required in clerical support or related area; two (2) of those years as an Office Administrator II or equivalent administrative experience supporting a manager-level or district staff position.

**Responsibilities**
- Provide a variety of complex and time sensitive administrative duties within tight time frames.
- Greet people and direct them to contacts or service areas
- Assists with creation of reports, presentations, etc., including researching, compiling, analyzing and/or developing necessary information and materials
- Ensures the efficient daily operation of the office and department functions, including maintenance of supplies and equipment
- Support The Sales and Service Team daily.

**Qualifications**
- Must be Fluent in French and English
- Excellent written and verbal communication skills
- Coordinates travel arrangements, meetings, updates and maintains calendar appointments.
- Prepares required materials for conferences, meetings, calls, and various appointments
- Excellent organization and time management skills with an ability to effectively manage complex tasks simultaneously
- Ability to deal effectively with multiple priorities and possess tact and diplomacy in dealing with inquiries and requests for information
- Demonstrates initiative, high degree of accuracy, and ability to handle a complexity of tasks simultaneously
- Strong problem solving skills with an ability to identify problems/issues and take necessary steps to resolve them
- Professional and customer service oriented with an ability to work with individuals across all levels of the organization
- Self-directed, detail oriented, dependable, and resourceful
- Performs other duties as assigned.

**Schedule**:
Monday to Friday

**Additional Skills**

Train other workers

Intermediate computer skills, including Microsoft Word, Excel and Outlook

**Personal Suitability**

Customer Service Oriented

Flexibility

Accurate

Team player

Excellent oral communication

Excellent written communication

Reliability

Organized

Ability to multi-task

**Job Type**: Permanent

**Salary**: $40,000.00-$43,000.00 per hour

**Job Types**: Full-time, Permanent

**Salary**: $43,000.00-$48,000.00 per year

**Benefits**:

- Extended health care

Schedule:

- 8 hour shift

**Language**:

- French (required)

Work Location: In person

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