Front Desk/ Medical Office Administrator

2 weeks ago


Oakville, Canada GraceMed Full time

GraceMed is a growing organization that offers a wide range of plastic and cosmetic surgeries, aesthetic procedures, and medical-grade skincare in multiple locations. Our purpose is to help a growing number of patients realize their true self, whether through cosmetic surgery, dermatology, medical aesthetics and/or hormonal health services. We are a caring organization with world-class medical professionals, that incorporates state-of-the-art technology with industry-leading procedures to provide best-in-class care for patients.

GraceMed is looking for an experienced, customer-service oriented Front Desk/ Medical Office Administrator to join our team Below are some more details about the responsibilities and qualifications.

**Responsibilities**:

- Welcome the patients in person and on the phone in a friendly and warm manner
- Answer incoming phone calls regarding treatments offered, appointment times, consultation fees
- Share information about available services, procedures and products
- Schedule appointments for consultations and procedures
- Register patients and entering data in computer system including contact information
- Making appointment reminder calls
- Preparing, maintaining, and updating patient files/charts
- Preparing labels for specimens and sending off specimens to laboratory
- Performing financial transactions such as debit, credit card and cash
- Performing billing transactions through Medical EMR system
- Maintaining cleanliness of reception area and examination rooms

**Qualifications**:

- Previous customer focused role and/or clinic experience
- Strong organizational and time management skills,
- Self-starter, with a proven track record of high performance
- Outstanding communication skills and excellent phone demeanor
- Extremely high proficiency in technology and software programs and the ability to learn new programs quickly
- Excellent written and verbal communication skills
- Ability to handle confidential information
- Engaging personality and optimistic outlook

If you are interested in learning more, please submit your resume.

Why join us:

- Competitive salary
- Employee benefits plan (External and Internal)
- Staff discount on medical-grade skin care and aesthetic services
- Warm and personable team-based atmosphere
- Work alongside the industry's top talent
- Access to cutting edge technology
- Career advancement opportunities



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