Patient Flow Coordinator

2 days ago

Toronto, Canada Bayshore HealthCare Full time

The Patient Flow Coordinator (PFC) is a regulated health professional, under the direction of the immediate Supervisor, and is responsible for assessing patients against the eligibility criteria to the Transitional Care Unit (TCU) where the patient will receive the care and services while they wait to transition to the next destination on their health journey. The primary goal of the PFC is to facilitate and enhance patient flow organizationally and to mobilize teams to achieve throughput. The PFC does this with the goal of providing an exceptional experience for patients, families and staff. The PFC understands the demand and capacity challenges of a hospital system and works to achieve patients being in the right place, at the right time, receiving the right care.


DUTIES AND RESPONSIBILITIES

  • Developing a flexible, responsive system to meet changing and competing demands
  • Facilitating access and flow to optimize patient throughput, using available tools/dashboards
  • Completing patient assessments at designated hospitals within the region
  • Planning all patient discharges from hospital to the unit and from unit to intended destination
  • Gather necessary documents required to support admission including consent, medical orders, prescriptions etc.
  • Arrange transportation and delivery of equipment prior to patient admission to the TCU
  • Employing critical thinking and creative problem solving to identify opportunities for process improvement in admission, discharge, transfer, patient access, patient flow, and resource utilization
  • Identifying and addressing processes and /or gaps that may impede patient flow or place teams and/or patients at risk, and communicating to the most appropriate resources, including escalation to On-call leadership, as needed
  • Demonstrate knowledge of Standards of Practice guidelines of Provincial regulating body
  • Liaise with other Case Managers, funders or Government & hospital programs as required
  • Liaise with Provincial regulating body as required.
  • Adhere to Bayshore Policies and Procedures
  • Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System
  • Participates in proactive Health& Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health& Safety risks or concerns
  • Actively participates in and demonstrates support for continuous quality improvement initiatives
  • Supports broader cross functional objectives for patient flow and teams
  • Positive work and attendance performance essential
  • Maintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel
  • Complete other tasks as requested

Job Qualification

Key Qualifications:

  • Bachelor’s degree in a Health discipline preferred (Nursing, Physiotherapy, Occupational Therapy); College diploma in nursing acceptable as well
  • Current registration and membership with a Regulated College
  • 3-5 years clinical experience/competence in a health care organization
  • Excellent organizational, interpersonal and problem-solving skills
  • Demonstrated agility in decision making; ability to think critically to respond to a rapidly changing environment
  • Ability to listen, engage, collaborate, negotiate, facilitate and entertain creative solutions in order to enhance patient flow organizationally and mobilize teams to achieve throughput
  • Maintains positive and collaborative working relationships within the interdisciplinary health care team
  • Demonstrated ability to be self-directed and thrive in a dynamic environment
  • Able to remain calm under pressure; role model composure

REPORTING RELATIONSHIPS

The Patient Flow Coordinator reports to a Supervisor as designated by the Director, Integrated Care Solutions.


OTHER SKILLS & RESPONSIBILITIES

Exceptional interpersonal skills and assessments skills with the ability to handle difficult situations in an objective consistent format; ability to work independently and effectively assess patients above average report writing and communication skills with both Field and Administrative employees; valid driver’s license and evidence of current CPR certification; solid knowledge of the principles, practices, and methods of community care and service delivery to clients as well as program development, implementation and evaluation.


Internal candidates must have a track record of achievement in dealing with clients and employees and have consistently shown above average initiative. Successful internal candidates must complete a six- month probationary period specific to the PFC role.


STANDARDS OF PERFORMANCE

The PFC must demonstrate ongoing competency in completing all duties and

responsibilities as detailed in this job description, in response to changes by the provincial regulating body, as well as agreed upon specific goals and objectives.


PERFORMANCE REVIEW

Performance will be reviewed on an ongoing basis with a formal review at the end of the six-month probationary period and subsequently, on at least an annual basis. Input will be sought from the employee, ICS team and in addition, will be based on ongoing client feedback and the extent to which performance meets expectations.

Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Please speak with the recruiter for Provincial and/or position specific requirements.

Medical exemptions or any other kinds of requested exemptions based upon Human Rights Code will be considered on a case-by-case basis.
Bayshore operates in accordance with the Accessibility for Ontarians with Disabilities Act, and applicable Provincial Human Rights Codes.

  • Patient Flow Coordinator Patient Flow

    6 months ago

    Toronto, Canada Unity Health Toronto Full time

    : The Patient Flow Coordinator will work collaboratively between Providence Healthcare service teams and its acute care and community-based referring partners to promote optimal patient flow and to expedite, maximize and monitor service utilization by: - Identifying and initiating the admission process for patients who are willing to participate in and will...

  • Patient Flow Coordinator

    6 months ago

    Toronto, Canada Unity Health Toronto Full time

    : The Patient Flow Coordinator will work collaboratively between Providence Healthcare service teams and its acute care and community-based referring partners to promote optimal patient flow and to expedite, maximize and monitor service utilization by: - Identifying and initiating the admission process for patients who are willing to participate in and will...

  • Patient Flow Coordinator

    7 months ago

    Toronto, Canada Bayshore HealthCare Full time

    The Patient Flow Coordinator, is a regulated health professional, under the direction of the immediate Supervisor, is responsible for the delivery of care and service to clients and ensures compliance with internal and external standards of practice. **DUTIES AND RESPONSIBILITIES** - Developing a flexible, responsive system to meet changing and competing...

  • Patient Flow Coordinator

    6 months ago

    Toronto, Canada SickKids Full time

    **About SickKids**: Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and...

  • Patient Flow Coordinator

    3 weeks ago

    Toronto, Canada University Health Network Full time

    The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its...

  • Patient Flow Coordinator

    3 weeks ago

    Toronto, Canada University Health Network Full time

    The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its...

  • Patient Flow Coordinator

    7 months ago

    Toronto, Canada Bayshore HealthCare Full time

    Job Description JOB SUMMARY The Patient Flow Coordinator, is a regulated health professional, under the direction of the immediate Supervisor, is responsible for the delivery of care and service to clients and ensures compliance with internal and external standards of practice. DUTIES AND RESPONSIBILITIES ·Developing a flexible, responsive...

  • Patient Flow Coordinator

    3 weeks ago

    Toronto, Canada University Health Network Full time

    The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its...

  • Patient Flow Coordinator

    3 weeks ago

    Toronto, Canada University Health Network Full time

    The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its...

  • Patient Flow Coordinator

    2 weeks ago

    Toronto, Ontario, Canada Teladoc Health Full time

    Role OverviewWe are seeking a highly skilled Patient Flow Coordinator to join our team at Teladoc Health. This is a remote position, offering the flexibility to work from home and be part of a dynamic and growing organization.

  • Patient Flow Coordinator

    3 months ago

    Toronto, Ontario, C6A, Ontario, Canada University Health Network Part time

    The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its...

  • Patient Flow Coordinator

    3 days ago

    Toronto, Ontario, Ontario, Canada Bayshore HealthCare Full time

    The Patient Flow Coordinator (PFC) is a regulated health professional, under the direction of the immediate Supervisor, and is responsible for assessing patients against the eligibility criteria to the Transitional Care Unit (TCU) where the patient will receive the care and services while they wait to transition to the next destination on their...

  • Patient Flow Coordinator

    2 weeks ago

    Toronto, Ontario, C6A, Ontario, Canada University Health Network Full time

    The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its...

  • Patient Flow Coordinator

    6 months ago

    Toronto, Canada Runnymede Healthcare Centre Full time

    **Patient Flow Coordinator - Discharge** If you would like to work with a team of professionals who are committed to enriching the lives of patients, we invite you to join Runnymede Healthcare Centre as a **Patient Flow Coordinator** **Position summary**: An integral member of the interprofessional team, the Patient Flow - Discharge Coordinator is key...

  • Patient Flow Coordinator

    6 months ago

    Toronto, Canada University Health Network Full time

    Company Description The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the...

  • Patient Flow Navigator

    2 days ago

    Toronto, Canada Bayshore HealthCare Full time

    About the RoleBayshore HealthCare is seeking a highly skilled Patient Flow Navigator to join our team. This exciting opportunity allows you to make a meaningful impact on the lives of patients and their families.Job SummaryThe Patient Flow Navigator plays a critical role in facilitating patient flow within our healthcare system. As a key member of our team,...

  • Patient Flow Coordinator

    6 months ago

    Toronto, Canada SickKids Full time

    **About SickKids**: Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and...

  • Patient Flow Coordinator

    6 months ago

    Toronto, Canada Runnymede Healthcare Centre Full time

    **Patient Flow Coordinator - Discharge - Permanent Full-Time** An integral member of the interprofessional team, the Patient Flow Coordinator - Discharge is key points of contact for discharge planning to formulate, facilitate and coordinate discharge plans focused on the needs and goals of the patient and their family/caregiver. The primary goal of...

  • Care Transitions Coordinator- Patient Flow

    6 months ago

    Toronto, Canada North York General Hospital Full time

    **Company Bio** IMAGINE a hospital where everyone is committed to excellence. We did. We are. From boardroom to bedside, we go above and beyond to offer the best and safest patient care. At North York General Hospital (NYGH), we put our patients first in everything we do. We are achieving a new standard of excellence in integrated patient-centered care and...

  • Admin Coordinator, Patient Flow

    6 months ago

    Toronto, Canada North York General Hospital Full time

    Company Bio IMAGINE a hospital where everyone is committed to excellence. We did. We are. From boardroom to bedside, we go above and beyond to offer the best and safest patient care. At North York General Hospital (NYGH), we put our patients first in everything we do. We are achieving a new standard of excellence in integrated patient-centered care and as...