Account Associate

5 months ago


Concord, Canada Benjamin Moore & Co Full time

Overview:
At Benjamin Moore, we empower our team members to achieve their goals and make a positive impact in our communities. We offer a rewarding and inspiring work environment that fosters creativity, collaboration, and a strong sense of camaraderie. Our culture of excellence and transparency encourages our colleagues to bring their authentic selves and unique perspectives/ideas every day. With 140 years of rich history behind our brand, we know that our people are the driving force behind our success. We believe in investing in our colleagues by offering work-life balance, competitive/ benefits, ongoing learning/continuing education, and skill development. Through a positive and engaging workplace, we facilitate growth, development, and fulfillment for all.

Join us and be a part of a brand that inspires creativity, innovation, and passion in support of locally-owned stores around the world.

**Click here to see how you can paint your future**

**Job Summary**

The Account Associate position represents the Benjamin Moore brand by providing a support experience across multiple avenues of inquiry and information. The primary focus is supporting the region’s Sales Director, Managers, and Sales Representatives by enhancing their effective “selling time” while aligning with Benjamin Moore’s goals, vision, and strategy. This service is performed through developing strong relationships with our field personnel, internal and external customers. The Account Associate continually learns and evolves with new information and methods of interacting with customers. As a Brand Ambassador, the Account Associate will ensure that the voice of the customer is heard throughout the organization.

**Responsibilities**:

- Sell in Benjamin Moore & Co Products, Programs, Promotions & Services
- Support local field sales team by calling on small accounts to meet regional sales goals
- Assist local field sales team with strategic account tasks
- Guide retailers on Gateway adoption and navigation
- Attend product and sales training as needed
- Build trusted business relationships internally and externally
- Gain an understanding of Benjamin Moore & Co internal processes and procedures
- Visit agreed upon local retailers where possible
- Monitor and ensure compliance with brand standards
- Assist the Sales Coordinator with local events, activities, stock inquiries, and report requests

Qualifications:

- Strong verbal and written communication skills
- Effective listening and comprehension skills
- Aptitude for acquiring selling skills and product knowledge
- Excellent relationship building and team interaction skills
- Friendly, outgoing, confident and enthusiastic
- Self-starter, committed to the task and independent worker
- Demonstrated passion for servicing customers and creating solutions
- Strong work ethic with a commitment to building a career path
- Associates degree or equivalent work experience
- Must be willing and able to travel with a form of reliable transportation

**Compensation Philosophy**

At Benjamin Moore, our brand represents excellence, and we strive to provide a comprehensive total rewards package to match. In addition to competitive base salary, every exempt and non-exempt role in our organization is eligible for a performance-based annual raise and bonus in recognition of their efforts that contribute to the success of our organization. We conduct regular pay audits, using both external market data and internal comparisons to ensure that our employees are compensated fairly and equitably. During our annual compensation review, we implement merit, equity, and promotion increases after a full calibration across all roles. We believe that benefits should connect you to the support you need when it matters most. In addition to our monetary compensation package, Benjamin Moore provides a full range of benefits that are personalized to help support you physically, financially, and emotionally, both through the big milestones and in your everyday life.

**Diversity, Equity & Inclusion**

At Benjamin Moore, we believe diversity of culture, talent, and varying perspectives is key to a collaborative, innovative, and successful business. We are committed to driving change within our organization through purposeful Diversity, Equity & Inclusion (DE&I) efforts, while also focusing on our customers and communities in which we serve. Our DE&I efforts allow each of us to authentically live our corporate values of Openness, Integrity, Community, Excellence and Safety. Our Social Impact programming of strategic local and national partnerships, in-kind donations, volunteerism, and more expands our ability to make a difference in the lives of all of our stakeholders. We hope you will join us and become an advocate for diversity and inclusion here at Benjamin Moore.

At Benjamin Moore & Co, we don’t just accept difference — we celebrate it, we support it, and we thrive because it benefits our employees, our pro


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