Client Support Intern

1 month ago


Toronto, Canada Venture for Canada Full time

**Thank you for your interest in joining our team A little bit about Venture for Canada**:
Venture for Canada is a national charity that fosters entrepreneurial skills and mindset in young Canadians. To be entrepreneurial is to act upon opportunities to create value for others.

We recruit, train, and support young people to work for innovative Canadian small businesses and startups. Through our programs, participants develop the network, knowledge, and entrepreneurial skills to have more impactful careers.

The resourcefulness of Canadians is essential to overcoming our country's greatest challenges. Venture for Canada is a catalyst of systemic social change by equipping young Canadians to build a more prosperous and inclusive society.

**About the Client Support Intern**:
Hi, I’m Kathleen, the People Operations Manager here at Venture for Canada (VFC). I’ll be leading the recruitment for this new opening. I’ve been with VFC since 2019 and have seen it grow from 9 to 30+ team members We’ve got such a dedicated and hardworking team of amazing people and we’re excited to see it expand If you’re interested in learning more about our recruitment process and workplace philosophy, check out our Careers page here.

Reporting to the Manager of Fellowship Programs, the **Client Support Intern **will support the maintenance of our admissions and client support processes for our **Fellowship Program**

You’ll be joining our Program Management Team, which oversees all of our program participants.. You’ll have a direct impact on Venture for Canada’s program offerings by engaging with our participants and ensuring their needs are met, as well as proactively evaluating the effectiveness of our external communications and systems.

**Role Responsibilities**
- Lead the job board administration systems;
- Assist with Fellowship Application processing and applicant inquiries;
- Conduct an internal review (and assist with any changes) of all admissions and client support content with a lens of accessibility considerations;
- Support client support team with job clinics, job board innovations, and partner-employer relations;
- Any other reasonable duties requested by VFC.

**Job Requirements**:

- Interested and invested in excellent customer success, including clear and succinct verbal and written communication, and rapid response times;
- Passionate about the Canadian startup ecosystem
- Creativity, critical thinking, ability to ‘think outside the box’ with design recommendations;
- Super organized and recognize that attention to detail can make a big difference;
- Collaborative as well as independent;
- Proven ability to embrace a digital environment and remote work and still contribute to culture;
- Strong writing and editing skills;
- Interest in inclusive admissions processes;
- Ensure that proper documentation is captured, maintained, understood by and available to staff and/or partner organizations;
- French is an asset;
- Proficiency with Google Workspace/Gmail, HubSpot, Slack, Zoom, and Notion are assets;
- Must be legally authorized to work in Canada.
- Must be currently enrolled in post-secondary education.
- Must have Canadian citizenship, PR, or Refugee status, unfortunately International Students are not eligible due to our funder’s requirements.

Venture for Canada is committed to providing equal pay for equal work with salaries in line with industry standards. The salary for this position is $770/week. This is an 8-12 week contract, depending on funding.

**Location**:Virtual, home office must be within Canada.

**Start Date**: January 13, 2024

**Deadline to Apply**:November 15 2024

**Internal Job Level: L1



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