Shelters Administrative Assistant

3 months ago


Vancouver, Canada Salvation Army Full time

Description
The Shelters Administrative Assistant position efficient, accurate, confidential administrative support to the Shelters management team, particularly with payroll, scheduling, documentation, and supply ordering.
**KEY RESPONSIBILITIES**:
Scheduling and Human Relations
In conjunction with the Shelters Operations Manager, creates Shelter staff schedules, authorizes payroll, authorizes vacations, and tracks attendance and absenteeism.
Schedules training for Shelter staff in conjunction with the Harbour Light Human Relations Advisor
Resolves routine employee inquiries about scheduling, vacation, etc., and escalates to Shelter management or HR Advisor as needed
Collaborates with Harbour Light administrative department to ensure staff records are accurate and up-to-date, such as sick notes, seniority, etc.
May provide support to Shelters management during new hire orientations
Record Keeping
Handles and ensures the protection of extremely confidential and sensitive employee/Officer, client and/or program files
Under the direction of the Shelters Operations and Programs Managers, compiles monthly occupancy data and prepares monthly reports for BC Housing and/or other funding agencies
In conjunction with Shelters Operations and Programs Managers ensures timely reporting of statistical information for the SAMIS database
Under the direction of the Shelters Operations and Programs Managers, monitors the maintenance of proper records, elogs and reports to ensure the smooth operation of all shelters
Provides additional statistical and evaluative information when required
Administration
Drafts and types correspondence (e.g. letters dealing with administrative issues, dictation, acknowledgements); checks typing for accuracy, sorts and prioritizes typing assignments within general guidelines; researches and responds to difficult enquiries on behalf of the supervisor
Schedules meetings, prepares agenda, and takes minutes; types and circulates minutes
Collect and review client feedback forms for follow up
Under the direction of the Shelters Operations and Programs Managers, monitors the ordering and delivery of shelters inventories and supplies, including maintaining adequate office supplies; may arrange for maintenance of office equipment
Makes decisions on routine and urgent administrative matters in the absence of the supervisor.
This position may perform other duties as assigned.
**HOURS**: This position provides temporary backfill for the Shelter team, as needed. When scheduled, the Shelter Admin Assistant works Monday to Friday, 8:00am to 4:00pm. The hours of work will total 37.5 per week. This includes 7.5 paid hours and.5 hours unpaid meal break each day.
**QUALIFICATIONS AND EDUCATION REQUIREMENTS**:
**Education/Certifications**:
High School completion or high school equivalency - e.g. B.C. Certificate of Graduation (Dogwood) or B.C. Adult Graduation Diploma (Adult Dogwood)
Current certification in First Aid/CPR (or willing to be trained)
Criminal Record Review Program clearance (or ability to obtain clearance)
**Experience**:
At least one (1) year of administrative experience, preferably in a social service setting
At least one (1) year of administrative experience in a unionized environment would be a considerable asset
**Required Skills/Knowledge**:
Willingness to adhere to the Mission and Values of The Salvation Army and Vancouver Harbour Light
Intermediate to advanced skills in Microsoft Word, Excel, and Outlook
Strong attention to detail and accuracy with high-volume data entry
Exceptional interpersonal and communication skills
Proven organizational, time management, and prioritization skills
Demonstrate a positive attitude towards people experiencing homelessness and individuals with substance abuse and concurrent problems, including mental health concerns
Demonstrated ability to work independently
Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
**Please note**: the Administrative Assistant's office is located in a building with accessibility limitations. The Administrative Assistant must be able to travel up to two (2) flights of stairs to access all office areas in the facility.
**PREFERRED SKILLS/CAPABILITIES**:
Experience working with UltiPro or other HRIS is a significant asset
A valid Class 5 (or higher) BC Driver's License and a clean driver's abstract
Criminal Record Review Program clearance
Completion of our online Armatus Abuse Training and required Health and Safety training



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