Sales/customer Service Expert

7 days ago


Edmonton, Canada House of Knives Full time

Job Overview:
**Duties**:

- Respond to customer inquiries in person and over the phone, in a timely and professional manner
- Provide information about products and services
- Process orders, returns, and exchanges
- Resolve customer complaints with patience and empathy
- Maintain customer records by updating account information
- Collaborate with other departments to ensure customer satisfaction

**Experience**:

- Proficiency in English
- Previous experience in sales and customer service is REQUIRED
- Excellent communication skills to effectively communicate with customers
- Ability to analyze situations and provide appropriate solutions

Join our team as a Customer Service Representative/Sales Expert and enjoy the opportunity to engage with customers while providing exceptional service.

**Job Types**: Part-time, Permanent

Pay: $16.00-$17.00 per hour

Expected hours: 8 - 20 per week

**Benefits**:

- Flexible schedule
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (required)

**Experience**:

- Retail sales: 2 years (required)
- Sales: 2 years (required)

Work Location: In person



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