Documentation Specialist

3 months ago

Montréal QC, Canada Intact Full time

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are
- here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

**About the role**

We are looking for a **Documentation Consultant **to join our growing Human Ressources team for a temporary contract of 1 year.

This newly created role will be responsible for creating, organizing, managing and maintaining our knowledge base and Help Articles (HR processes, procedures and policies) in Workday (our HR system) related to HRdirect (our HR Call Center).

You will make sure that our documents, such as our knowledge base and Help Articles (HR processes, procedures and policies) are accurate, up-to-date and compliant with our internal standards. In this role, you will act as the main point of contact between HRDirect (our HR Call Center) and our HR expertise team for everything related to our Knowledge base and Help Articles.

**What you’ll do here**:

- Create, review, edit and format documents, such as Knowledge base articles and Help Articles in Workday base on our internal standards.
- Establish and maintain document control processes, including version control and document tracking to ensure that documents are current, accessible and up to date.
- Conduct quality reviews and audits of documents in knowledge base and help articles to identify errors, inconsistencies and non-compliance issues and recommend improvements to enhance document quality.
- Collaborate with HR expertise teams on all aspects related to knowledge base and help articles.
- Provide training and support to our team and other HR expertise team on Help Articles standards and procedures.
- Identify opportunities for process improvements, automation and efficiency gains.

**What you bring to the table**:

- Diploma of collegial studies or an equivalent level of education in communication or related field
- 3 to 5 years of experience in a similar position
- Experience as a **documentation specialist **a strong asset
- Outstanding organizational skills
- Excellent communication skills
- Excellent analytical skills and attention to details
- Demonstrates initiative, good judgment and autonomy
- Capacity to adapt rapidly in an ever-changing environment
- Knowledge of Workday an asset
- Positive attitude and strong sense of ethics
- Bilingualism in French and English required - Need to interact on a regular basis with colleagues across the country

LI-hybrid

**What we offer**

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a temporary member of our team:

- Inspiring leaders and colleagues who will lift you up and help you grow
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

**We are an equal opportunity employer**

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

  • Document Management Specialist

    3 months ago

    Montréal, QC, Canada Via HFR Full time

    At VIA HFR, we are re-imagining passenger rail service on behalf of the Government of Canada! Our goal is to create a new sustainable train network that that will run faster, more often and will be more reliable between Toronto and Québec City. The HFR project is Canada's largest infrastructure project in generations. Are you ready to take on a stimulating...

  • Bilingual Document Specialist

    5 days ago

    Montréal, QC, Canada McCarthy Tétrault LLP Full time

    **Job Description**: At McCarthy Tétrault, we offer challenging and rewarding career opportunities and are delighted to have been selected for the eleventh consecutive year in 2023 as one of_ _Canada’s Top 100 Employers_ and one of_ Canada’s Best Diversity Employers_. Our culture is built on professional excellence, collaboration, innovation, thought...

  • Qms and Documentation Specialist

    2 months ago

    Montréal, QC, Canada Medisca Pharmaceutique Inc Full time

    **Medisca** is a global corporation with locations throughout North America, Australia, and Europe, that contributes to healthcare by leveraging strong partnerships that deliver customized solutions with an unwavering commitment to quality and innovation. Backed by 30+ years and a strong foundation in pharmaceutical compounding, **Medisca** is a...

  • Document Specialist

    5 months ago

    Montréal, Canada Davies Ward Phillips & Vineberg LLP Full time

    About Davies Davies is a top-tier Canadian law firm focused on high-stakes matters. With offices in Montreal, Toronto and New York, we are consistently at the centre of the most challenging deals and cases in Canada and abroad. A position at Davies is more than just a job. When you join the firm, you will be welcomed by a team that places as much emphasis...

  • R&d Documentation Specialist

    4 months ago

    Montréal, QC, Canada Actalent Full time

    **_Appliquez MAINTENANT et vous serez contacté dans les 2 jours de travail._** **Actalent est à la recherche d'un spécialiste de la documentation R&D pour travailler dans une entreprise médicale située à Saint Laurent pour une opportunité à long terme.** **Description**: - Créer, coordonner et maintenir tous les fichiers de documents contrôlés...

  • Documentation Specialist, Sales Operations

    3 months ago

    Montréal, QC, Canada Mitsubishi HC Capital Canada Full time

    Mitsubishi HC Capital Canada and its parent company, Mitsubishi HC Capital America, form the largest non-captive, nonbank commercial finance company in North America constantly growing and transforming to contribute to a prosperous and sustainable future, creating social value through optimizing the potential of assets. Joining Mitsubishi HC Capital Canada...

  • Specialist Manufacturing, Documentation

    6 months ago

    Montréal, Canada Centre de production de produits biologiques Inc Full time

    The Biologics Manufacturing Center (BMC) inc. is a new bio-manufacturing facility whose construction was completed in June 2021. As a not-for-profit organization having a public interest mandate, BMC is a key player in Canada's ability to respond rapidly to future national and global health emergencies. In addition, BMC supports projects of public interest,...

  • Bilingual Documentation Specialist

    2 months ago

    Montréal, QC, Canada BMO Financial Group Full time

    105 rue St-Jacques O MONTREAL Quebec,H2Y 1L6 Supports all sales forces in the opening, maintenance and closing of accounts and services. Directly impacts the bank’s ability to meet manage risk and regulatory requirements through the timely preparation, review and analysis of treasury management agreements and deposit account documentation. Ensures...

  • Technical Documentation Specialist

    6 months ago

    Montréal, Canada WeighPack Systems Inc Full time

    **Who we are**: - WeighPack has become a leader in developing and manufacturing Packaging Machinery solutions worldwide alongside our partner companies in the US, Italy, and China. Our diverse and multi-disciplined team of professionals are fun and exciting to work with as our general population are skilled labor committed to growth. We are a transparent...

  • Bilingual Process Design

    4 months ago

    Montréal, QC, Canada Manulife Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

  • Specialiste de La Documentation

    2 months ago

    Montréal, QC, Canada Banque de Montréal Full time

    105 rue St-Jacques O MONTREAL Québec,H2Y 1L6 Soutenir l'ensemble des forces de vente dans l'ouverture, la gestion et la clôture des comptes et des services. Il a un impact direct sur la capacité de la banque à gérer les risques et les exigences réglementaires en préparant, examinant et analysant en temps utile les accords de gestion de trésorerie et...

  • R&d Documentation Specialist

    6 months ago

    Montréal, Canada Boston Scientific Corporation Full time

    **Work mode**:Hybrid**Onsite Location(s)**:Montreal, QC, CA**Additional Location(s)**: Canada-QC-Montreal**Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** - At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees,...

  • Training and Documentation Specialist

    6 months ago

    Montréal, Canada Manulife Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

  • Document Specialist, Residential Mortgages

    6 months ago

    Montréal, Canada CMLS Financial Full time

    **Document Specialist, Residential Mortgages** **Montreal, QC** **About the role**: - Establish and maintain positive relationships with broker partners - Interact with mortgage brokers for the collection of all required documents to satisfy all broker conditions - Review and verify accuracy of required documentation, including, but not limited to;...

  • Document Specialist, Residential Mortgages

    6 months ago

    Montréal, Canada CMLS Financial Full time

    **Document Specialist, Residential Mortgages** **Montreal, QC** **Salary Range**:$50,000 - $65,000/yr **About the role**: - Establish and maintain positive relationships with broker partners - Interact with mortgage brokers for the collection of all required documents to satisfy all broker conditions - Review and verify accuracy of required...

  • Document Control Officer

    5 months ago

    Montréal, Canada BBA Full time

    **Type of position**: Regular **With us, you’ll get the opportunity to...** - Monitor document quality and ensure engineering documents are processed and saved properly. - Save client and vendor documents in the computer system. - Ensure document control procedures are applied. - Validate transmission slip consistency. - Advise and support project team...

  • Specialist, Documentation

    6 months ago

    Montréal, Canada Jubilant Pharma Holdings Inc. Full time

    English description below. Êtes-vous prêt à vous lancer dans une aventure passionnante où votre expertise en matière de documentation et d'enquête sur les dispositifs médicaux peut briller de tous ses feux ? Rejoignez-nous chez JDI, où votre rôle en tant que **spécialiste de la documentation et de l'investigation des dispositifs médicaux** n'est...

  • IT Security Specialist

    4 months ago

    Montréal, QC, Canada 360EX Full time

    **Information Security Specialist** Onsite location: Montreal, QC Duration: 1 year with extension Hours: 40 hours per week We are seeking a Information Security 3rd Party Risk Assessment analyst to join team in Montreal, Quebec. **Job Responsibilities Include**: - Conducting remote/in-person interviews with system owners/vendors to get all the required...

  • IT Security Specialist

    1 month ago

    Montréal, QC, Canada 360EX Full time

    **Information Security Specialist** Onsite location: Montreal, QC Duration: 1 year with extension Hours: 40 hours per week We are seeking an Information Security 3rd Party Risk Assessment analyst to join the team in Montreal, Quebec. **Job Responsibilities Include**: - Conducting remote/in-person interviews with system owners/vendors to get all the...

  • Specialiste de La Documentation Bilingue

    3 weeks ago

    Montréal, QC H2Y 1L6, Canada Banque de Montréal Full time

    105 rue St-Jacques O MONTREAL Québec,H2Y 1L6 Soutenir l'ensemble des forces de vente dans l'ouverture, la gestion et la clôture des comptes et des services. Il a un impact direct sur la capacité de la banque à gérer les risques et les exigences réglementaires en préparant, examinant et analysant en temps utile les accords de gestion de trésorerie et...