Documentation Specialist, Sales Operations

4 months ago

Montréal QC, Canada Mitsubishi HC Capital Canada Full time

Mitsubishi HC Capital Canada and its parent company, Mitsubishi HC Capital America, form the largest non-captive, nonbank commercial finance company in North America constantly growing and transforming to contribute to a prosperous and sustainable future, creating social value through optimizing the potential of assets.

Joining Mitsubishi HC Capital Canada means becoming an integral part of an experienced team offering flexible commercial financing solutions adapted to the needs of Canadian businesses.

We stand out thanks to a collaborative culture focused on the well-being of our employees, accountability and career development, open-mindedness, inclusiveness as well as positive leadership in our daily activities

In addition, a sales team specializing in sustainable development and a community action committee allow us to make a significant social and environmental difference.

**About**

As part of the Sales Operations Department, the Documentation Specialist will assist the Sales Team on various facets of transaction processing. This involves creating and verifying the documentation and ensuring compliance with company policies and procedures so we can process with the disbursement. They will have to communicate with our external partners and internal teams (credit, customer service, audit and accounting) to get additional information, obtains or make corrections on documents, provide support or clarifications.

**Main Responsibilities**
- Collaborate closely with account managers so that the structured documentation process (from document creation to funding) runs smoothly.
- Creation, Integration, and preparation of Funding Packages for Structured Transactions
- Creation of registrations/security
- Verifying pricing and tax treatment
- Work with credit/legal counsel to ensure all conditions have been met prior to submitting the file for verification and final audit.
- Providing coaching and feedback to the Account managers when validating their submissions to optimize the efficiency of the structured documentation process.
- Obtain authorizations from credit/legal counsel for signoffs on special circumstances.
- Manage expectations and priorities with internal partners.
- Develop and maintain relationships with internal partners to ensure collaboration while being able to influence and motivate.
- Address escalations and concerns in a timely fashion
- Assist in efficiency projects and training initiatives to ensure continuous improvement.
- Assisting in preparation and updates to Policies & Procedures documentation as required
- Provide ongoing support to our internal/external partners and credit on various issues that may arise.
- Provide feedback and input for optimizing efficiency and procedures, could include working with Operations or IT team to resolve.
- Training other team members as required
- Any other related tasks

**The profile we are looking for**
- 3+ years experience in Equipment Finance or Contract Administration
- Understanding of PPSA/RDPRM registration as Search review process
- Strong verbal and written communication skills.
- Must show evidence of initiative, proactivity, and ability to work collaboratively and independently.
- Ability to prioritize, multi-task, take initiative.
- Capability to exercise sound judgement and make decisions
- Excellent human relations, interpersonal and organizational skills required.

**What we have to offer**:

- Permanent full-time position
- Flexible work environment with the possibility of working in the offices of:

- Burlington, ON
- Laval, QC
- Montréal, QC
- Trois-Rivières, QC
- Vacation and flexible leave as soon as you start with us
- Personal spending account
- Competitive compensation plan including a bonus program
- Group retirement plan including an employer contribution
- Complete group insurance program paid in part by the company
- Several opportunities for professional growth and access to an online training platform
- Wellness program focused on mental, physical, financial and social health
- Employee and family assistance program accessible at all times

We would like to thank all applicants in advance. Should you be selected for an interview, you will be contacted directly. Mitsubishi HC Capital Canada values diversity and is committed to accessibility. Should you require accommodation due to disability, please notify the Human Resources Recruiter.

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