Volunteer Resources Assistant

2 weeks ago

Victoria, Canada Beacon Community Services Full time

**Benefits Include**
- Make a difference in people’s lives every day
- Flexible schedule and work location

**Days/Hours of Work**:2 days/week; Monday to Friday 15 hours per week

**Location**: 10030 Resthaven Drive, Sidney, BC or 2723 Quadra Street, Victoria, BC

**Closing Date**:Applications will be accepted until April 24th at noon

***:
Reporting to the Manager of Volunteer Engagement, the Volunteer Resources Assistant is a key contributor to ensuring an excellent volunteer experience. This role assists with various volunteer management processes and provides knowledgeable support and guidance to volunteers and their managers. Our volunteers are essential members of the team in our service delivery and support the mission and values at Beacon Community Services. Setting them up for success and providing a rich and rewarding experience for the valuable time they give us is central to this role.

**DUTIES AND RESPONSIBILITIES**:

- Providing administrative support for all aspects of the Volunteer Management Cycle
- Support volunteer record-keeping by maintaining volunteer files
- Schedule volunteer interviews and/or orientations
- Enter and maintain tracking data, and run reports from our volunteer database
- Communicate and update volunteer opportunities on our website and database
- Assist with the interview process for potential new volunteers
- Assist with volunteer recruitment efforts by attending recruitment fairs and other public events
- Support volunteer orientations
- Prepare volunteer-related resources and materials
- Write and edit content for the volunteer newsletter
- Assist with the planning of volunteer recognition events
- Other duties as required

**EDUCATION AND EXPERIENCE**:

- High school diploma and a minimum of one year of experience in an administrative role
- Experience in a customer service or social service environment
- Experience working with databases is considered an asset

**SKILLS AND ABILITIES**:

- Exceptional verbal and written communication skills
- Strong interpersonal skills
- Strong organizational and planning skills
- Skilled in the use of Microsoft Office 365 (Outlook, Word, Teams, etc.)
- Ability to build strong relationships with volunteers, managers and other external and internal contacts.
- Ability to maintain accurate records and document actions taken
- Ability to function under pressure and meet tight deadlines
- Ability to maintain confidentiality of information and use discretion

**ADDITIONAL INFORMATION**:
Beacon Community Services serves vulnerable populations including seniors, people with disabilities and children. Protecting these people and our teams on whom they rely is critical to us. Accordingly:

- All successful applicants must consent to a Solicitor General’s Criminal Record Check.
- All successful applicants are required to disclose their COVID-19 vaccination status upon hire. Vaccination is a requirement in some of our facilities. Depending on future public health developments, Beacon may implement a vaccination requirement as a condition of ongoing employment for all our workplaces.

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