Service Coordinator

1 week ago


Remote, Canada SOUSA Convoy Ltd Full time

FIRST IMPRESSIONS MATTER and often the first people our customers meet, need someone to listen to and find a solution to their needs. With customer service our number one priority, having a friendly professional team member is important to us.

If you desire to be a part of a team that has been servicing customers for over 35 years and becoming successful while earning trust in customers? This role is for you. Earn a competitive income maintaining our trailer rental, leasing fleet and customer equipment while building new relationships and new customers.

Job description

Full Time - Service Coordinators responsibility is to answer and dispatch service request to internal mechanics and third party throughout Canada and parts of USA. Maintain both customer equipment and rental/lease fleet over the road breakdowns and onsite repairs or services while maintaining a positive and friendly attitude

**Responsibilities**:

- **B**efore completing phone call update needed information into computer system
- **C**ontact drivers and/or security
- Dispatch service call internally or third-party contractors
- Provided customer with ETA
- Follow up with mechanic
- Schedule pick up or delivery when required
- Complete service request in system

**Skills Needed**:

- Strong communication skills and the ability to handle potential tense interactions with clients
- A desire and ability to work collaboratively with others to accomplish daily goals
- Ability to read and understand invoices
- Willing to learn and grow on a daily basis while staying positive
- Proficient in MS Office Excel, Word, and Oracle
- Understanding of both French and English is a BONUS

**Why Join SOUSA?**
- Family run and operated for over 35 years
- Competitive wage
- Casual work environment
- 100% Company Paid Benefits

**Salary**: $34,500.00-$44,500.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday
- Night shift

Work Location: Remote



  • Remote, Canada Gabriel's Pizza Franchise Corporation Full time

    **Customer Service Coordinator (Bilingual French & English)** Gabriel Pizza Franchise Corp. Ottawa, Ontario Full-time, Permanent The Customer Service Coordinator is the main point of contact for the School Program, responsible for growing sales and providing customer support to all schools in the Program. This role is also responsible for the management...

  • Service Coordinator

    3 weeks ago


    Remote, Canada SE Health Full time

    **We are hiring a Part-Time Service Coordinator - Remote Position** ***: This is a part-time evening position. Working virtually until further notice (Service Delivery Centre based in Hamilton), this position will be responsible for the efficient and effective coordination of client care. **_ Here are many reasons why you will want to bring your talent to...


  • Remote, Canada Alair Homes Full time

    **Event Service Coordinator, Alair Homes** **Who are we?** ‘Living Better Starts Here’ runs through all aspects of our business and focuses not only on our esteemed clients but all members of our team. Alair Homes thrives on a unique service delivery system combining custom contracting with a franchise business model and is the largest North American...

  • Intake Coordinator

    2 months ago


    Remote, Canada Innovative Occupational Therapy Services Full time

    Innovative Occupational Therapy Services is seeking a skilled intake client coordinator to join our growing company. Innovative is a growing Occupational Therapy private practice with over 50 therapists. We provide our team with extensive management supports. Our administrative team additional supports our sister company Critical Trauma...

  • Claims Coordinator

    2 weeks ago


    Remote, Canada Alberta Blue Cross Full time

    Alberta Blue Cross® is an Alberta based organization dedicated to delivering exceptional customer experience and community leadership. We’re committed to providing the best health coverage to over 1.8 million members and take an active role in promoting wellness. We believe in what we do—and place trust in our employees to deliver our vision. Working...


  • Remote, Canada Transactly Full time

    Transactly is seeking a Transaction Coordinator for Canadian Transactions_._Who we areThe team at Transactly is on a mission to be the platform of choice for the people and companies involved in real estate transactions. Our online platform supports agents and their clients with a place where everyone can come together to coordinate and manage these...


  • Remote, Canada Auscan Medical Inc. Full time

    Auscan is a hands-on, experienced, and customer-focused Occupational Health & Safety and Emergency Services provider. We support our clients through the development and implementation of tailored and sustainable solutions. Location: Kelowna, BC or Remote About Us: Auscan Medical Inc. is a growing provider of industrial emergency services and safety...

  • Support Coordinator

    1 week ago


    Remote, Canada Canadian Accreditation Council of Human Services Full time

    The Canadian Accreditation Council (CAC) is a national not-for-profit accreditation body operating in Edmonton, Alberta, offering accreditation to our standards for Health and Human Services. CAC is hiring a full time permanent Support Coordinator for the Support Services Department, to start as soon as possible. **Purpose of the position**: The Support...

  • Sales Coordinator

    1 week ago


    Remote, Canada PermaCorp Group of Companies Full time

    Reporting to the Director of Sales, the Sales Coordinator will be integral to the achievement of sales targets by supporting sales representatives, coordinating sales activities, and maintaining good customer relationships. The sales coordinator's responsibilities include supporting sales, ensuring customer satisfaction, coordinating with other departments,...

  • Advocacy Coordinator

    4 weeks ago


    Remote, Canada Multilingual Community Interpreter Services Full time

    MCIS Language Solutions is a non-profit that has evolved into a model social enterprise and has been relentlessly pursuing its goal to remove language barriers for over 30 years. With over 60 full time staff and engaging a roster of over 6,000 interpreters, translators, voice artists, transcriptionists, training facilitators, and other language...


  • Remote, Canada Haulotte US, Inc. Full time

    **Essential Functions** - Managing and monitoring all service activities for the K-Customers in assigned territory. - Evaluate hydraulic, mechanical and electrical systems using schematics and diagnostic equipment. - Organize regular visits to customers with special focus on K-Customers and target accounts. - Provide technical product information to...


  • Remote, Canada Haulotte US, Inc. Full time

    **Essential Functions** - Travel 75-85% of the time. - Managing and monitoring all service activities for the K-Customers in assigned territory. - Evaluate hydraulic, mechanical and electrical systems using schematics and diagnostic equipment. - Organize regular visits to customers with special focus on K-Customers and target accounts. - Provide technical...

  • Advocacy Coordinator

    2 weeks ago


    Remote, Canada Multilingual Community Interpreter Services Full time

    MCIS Language Solutions is a non-profit that has evolved into a model social enterprise and has been relentlessly pursuing its goal to remove language barriers for over 30 years.With over 60 full time staff and engaging a roster of over 6,000 interpreters, translators, voice artists, transcriptionists, training facilitators, and other language professionals,...

  • Regional Coordinators

    2 weeks ago


    Remote, Canada Thunderbird Partnership Foundation Full time

    Are you a Regional Coordinator who is looking to build on your strong track record of assessing mental wellness needs and providing regional support with an opportunity to make a real difference in the lives of Indigenous people within a strengths-based environment?If so, let's talkOrganization DescriptionThunderbird Partnership Foundation is a national...

  • Office Coordinator

    4 weeks ago


    Remote, Canada Fireweed Camps Ltd Full time

    **DO NOT SUBMIT APPLICATION IF YOU DO NOT LIVE IN SALMON ARM OR GENERAL VICINITY** Currently seeking an Office Coordinator for the Salmon Arm area.Currently seeking an Office Coordinator for the Salmon Arm area. Fireweed Camps Ltd. is a commercial catering company that provides services for temporary forest fire camps across the province of British...

  • Support Coordinator

    2 weeks ago


    Remote, Canada Canadian Accreditation Council of Human Services Full time

    The Canadian Accreditation Council (CAC) is a national not-for-profit accreditation body operating in Edmonton, Alberta, offering accreditation to our standards for Health and Human Services. CAC is hiring a full time permanent Support Coordinator for the Support Services Department, to start as soon as possible.Purpose of the position:The Support...

  • Event Coordinator

    3 weeks ago


    Remote, Canada Naut'sa mawt Resources Group Full time

    On behalf of our client, Naut’sa mawt Resources Group, we are searching for an Event Coordinator to join their team. For over 20 years, Naut'sa mawt Resources Group has been partnering with government, corporations, communities, and organizations to advance economic reconciliation and pursue opportunities to positively impact Indigenous peoples. Guided by...

  • Program Coordinator

    2 weeks ago


    Remote, Canada BC Bereavement Helpline Full time

    **POSITION TITLE**:Program Coordinator, British Columbia Bereavement Helpline **REPORTS TO**:Executive Director, BC Bereavement Helpline **MANAGES**: Helpline Volunteers The BC Bereavement Helpline (BCBH) was established as a charity in 1988 and has become a provincial leader in providing education, support, and advocacy for the bereaved, their caregivers...


  • Remote, Canada MetricWire Full time

    Job Posting **Position: Research Coordinator** Functional Area: Customer Success Reports To: Customer Success Manager Date Posted: February 5, 2022 **About Metricwire** **Position Summary** As a Research Coordinator, you will work as part of the Customer Success Team. You will work closely with Metricwire customers to map research protocol needs to...


  • Remote, Canada PARO Centre for Women's Enterprise Full time

    Reports to: Lead Prosper Coordinator; PARO ManagementJob purpose: to coordinate all activities related to the development and execution of PARO's Prosper initiative, including providing services and support to women entrepreneurs as per the project goals and outcomes.Duties and ResponsibilitiesThe Prosper Project Coordinator will be responsible for delivery...