Order Entry

6 months ago


North Bay, Canada IPC Full time

Order Entry - Customer Care Specialist

Join our team and help us deliver exceptional service to our customers.

There is beauty in being a part of a founding team. **The possibilities are endless**.
**Job Description**:

- Collaborate closely with the sales personnel to enhance the overall customer experience.
- Enter and Manage orders and customer interaction, ensuring accuracy and timeliness.
- Work with various teams to coordinate and resolve any issues related to customer orders.
- Demonstrate meticulous attention to detail to ensure a seamless customer order process.

Job Requirements
- Proficiency in utilizing the Microsoft Office Suite.
- B2B customer service / order entry experience; manufacturing industry experience is highly preferred.
- Possession of a high school diploma or equivalent.
- A minimum of two years of experience in customer support.
- Preferred prior experience in order processing.
- Demonstrated exceptional time management skills, consistently meeting deadlines.
- Ability to travel internationally for training purposes.

Job Details
- Pay range: To be discussed.
- Schedule: Monday-Friday, 8:00am-4:30pm
- Location: onsite at our North Bay office.
- Benefits: Dental, drug, disability.

**Salary**: $18.00-$22.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Data entry: 2 years (preferred)

Ability to Commute:

- North Bay, ON P1A 0E8 (required)

Ability to Relocate:

- North Bay, ON P1A 0E8: Relocate before starting work (required)

Work Location: In person


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